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Showing 6,001 - 6,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38430627 | Insider tier issue | Closed | Low |  Ana Okuneva-Sanford | — |  Vilma Gusikowski | Chat | influencershipping | 6h | ●Responded | 10/11 | — | — | Dec 4, 2025 | Dec 5, 2025 |
| 85240449 | Missing items in shipment | Closed | Normal |  Mr. Keon Schuster | — | Vilma Gusikowski | refund | 6h | ●Responded | 5/5 | — | — | Nov 28, 2025 | Dec 5, 2025 | |
| 78583310 | Foundation match help | Closed | Normal |  Golda Bosco | — |  Kaela Friesen | gift-cardvip | 1d 6h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 5, 2025 | |
| 31184673 | Gift card balance question | Closed | Normal |  Dr. Mamie Shields | — |  Chaz Renner | shade-match | 5h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 5, 2025 | |
| 93546983 | App crashes at checkout | Closed | Normal |  Tommie Zemlak | — | Kaela Friesen | — | 5h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 5, 2025 | |
| 73930885 | App crashes at checkout | Closed | Normal |  Rhea Klein | — |  Amely Pacocha | Chat | shippingloyaltyvip | 4h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 5, 2025 |
| 71891426 | Insider tier issue | Closed | Normal |  Ellie Kuhn | — |  Jacklyn Dare | influencerloyaltyfragrance | 4h | ●Responded | 5/5 | — | — | Nov 30, 2025 | Dec 5, 2025 | |
| 22337516 | Question about product ingredients | Closed | Normal |  Kathryn Russel IV | — |  Mr. Skyla Trantow | shade-matchbopiswholesale | 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 5, 2025 | |
| 54740632 | Discount code not working | Closed | Low |  Ova Purdy | — |  Katrina Johns | wholesale | 4h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 5, 2025 | |
| 63554672 | App login problem | Closed | High |  Meghan McClure | — |  Mr. Lonie Hudson | samples | 3h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 5, 2025 | |
| 16451624 | Missing samples in order | Closed | High |  Clinton Funk | — |  Ignatius Cummerata | loyaltyshippingdamaged | 3h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 5, 2025 | |
| 64227969 | Loyalty points not posting | Closed | Low |  Mallory Little | — |  Julie Hodkiewicz | shade-matchinfluencerapp | 3h | ●Responded | 5/5 | — | — | Nov 28, 2025 | Dec 5, 2025 | |
| 70027541 | BOPIS pickup not ready | Closed | Normal |  Haskell Dietrich | — |  Mr. Eliza Gerhold IV | Chat | app | 3h | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 5, 2025 |
| 92542267 | Where is my order? | Closed | Low |  Tyra Konopelski DDS | — |  Steve O'Conner | — | 2h | ●Responded | 4/5 | — | — | Dec 3, 2025 | Dec 5, 2025 | |
| 63894116 | Klarna / Afterpay split issue | Closed | Normal |  Jenna Grant | — |  Mr. Cade Senger | Phone | — | 2d 2h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 5, 2025 |
| 34977635 | Refund not received | Closed | Urgent |  Mr. Felipe O'Conner | — | Mr. Lonie Hudson | shade-matchreturnswholesale | 1d 2h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 | |
| 43067877 | Cancel subscription / Auto-replenish | Closed | Normal |  Isai Prosacco IV | — | Kaela Friesen | Chat | influencer | 2h | ⊘Not fired | — | — | — | Nov 28, 2025 | Dec 5, 2025 |
| 93601475 | Return after 30-day window | Closed | High |  Irma Fahey | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 5, 2025 | |
| 60276038 | Restock alert for backorder | Closed | Normal |  Aliyah Lehner | — |  Tommy Kuvalis | app | 1h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 5, 2025 | |
| 94993883 | Question about product ingredients | Closed | Urgent |  Jermaine Johns | — |  Lily Raynor | Chat | — | 1h | ●Responded | 1/5 | — | — | Dec 1, 2025 | Dec 5, 2025 |
| 98121423 | Influencer code not working | Closed | Normal |  Kristian Bayer | — | Lily Raynor | wholesalesamplesrefund | 3d 1h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 | |
| 33754068 | Price match request | Closed | High |  Abraham Veum | — | Mr. Eliza Gerhold IV | Chat | — | 1d | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 |
| 37870414 | App crashes at checkout | Closed | Normal |  Merritt Gibson | — | Ignatius Cummerata | damagedbopis | 2d | ●Responded | 9/11 | — | — | Nov 26, 2025 | Dec 5, 2025 | |
| 69480216 | Cancel subscription / Auto-replenish | Closed | Normal |  Joel Wisoky | — | Chaz Renner | Chat | wholesaleshade-matchgift-card | 1d | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 5, 2025 |
| 60783185 | Cancel subscription / Auto-replenish | Closed | Low |  Braden Hodkiewicz | — | Vilma Gusikowski | loyaltyfragrance | 2d 22h | ●Responded | 3/5 | — | — | Nov 26, 2025 | Dec 5, 2025 | |
| 08405554 | Wrong shade sent | Closed | Normal |  Florencio Towne | Verde Concierge | Lily Raynor | Phone | damagedloyalty | 22h | ●Responded | 4/5 | — | — | Nov 27, 2025 | Dec 5, 2025 |
| 92769752 | Pro discount enrollment | Closed | Normal |  Ressie Wunsch-Koch III | — | Vilma Gusikowski | fragrancegift-cardshipping | 22h | ⊘Not fired | — | — | — | Nov 28, 2025 | Dec 5, 2025 | |
| 74869732 | Return after 30-day window | Closed | High |  Reyes Orn | — |  Dr. Mandy McLaughlin | gift-card | 2d 20h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 5, 2025 | |
| 06219863 | Return after 30-day window | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Chaz Renner | wholesaleappgift-card | 20h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 5, 2025 | |
| 24975802 | Address change after shipping | Closed | Low |  Lamar Hilll | — | Mr. Eliza Gerhold IV | loyaltyreturnssamples | 19h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 5, 2025 | |
| 62551530 | Influencer code not working | Closed | Low |  Rodney Walker | — |  Faith Hilll | shade-matchwholesale | 8d 18h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Dec 5, 2025 | |
| 49236278 | Lost package follow-up | Closed | Normal |  Zechariah Blick | — |  Oscar O'Hara | Chat | refundshippingsamples | 17h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 5, 2025 |
| 45635837 | Refund not received | Closed | Normal |  Charlene Towne | — | Oscar O'Hara | Chat | fragrancerefund | 17h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 |
| 02815615 | BOPIS pickup not ready | Closed | Normal |  Jason Kuhlman | — | Tommy Kuvalis | wholesalerefunddamaged | 7d 12h | ●Responded | 4/11 | — | — | Nov 25, 2025 | Dec 5, 2025 | |
| 41012247 | Order arrived damaged | Closed | Urgent |  Dr. Travis Koepp | — | Mr. Cade Senger | loyaltyinfluencerfragrance | 8d 12h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Dec 5, 2025 | |
| 13721832 | Where is my order? | Closed | High |  Dr. Donavon Sporer | — | Lily Raynor | influencersamplesgift-card | 12h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 | |
| 20130334 | Allergic reaction concern | Closed | Normal |  George Nader | Pinecrest Wellness | Ignatius Cummerata | shippingrefund | 11h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 5, 2025 | |
| 69812373 | App login problem | Closed | Normal |  Lori Ruecker | — |  Kip Schroeder IV | — | 11h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 5, 2025 | |
| 27860580 | App crashes at checkout | Closed | Normal |  Kay Schoen | — | Kip Schroeder IV | Phone | — | 4d 8h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 4, 2025 |
| 94246391 | Restock alert for backorder | Closed | High |  Pete Rowe | — | Mr. Lonie Hudson | vipdamagedgift-card | 7h | ●Responded | 5/5 | — | — | Nov 27, 2025 | Dec 4, 2025 | |
| 32469139 | Cancel order request | Closed | Normal | Kristian Bayer | — | Jacklyn Dare | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 4, 2025 |
| 67342973 | App crashes at checkout | Closed | Normal |  Della McKenzie | — | Faith Hilll | shade-match | 5h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 4, 2025 | |
| 16185467 | Discount code not working | Closed | Low |  Merle Hickle | — | Amely Pacocha | influencerfragrancerefund | 5h | ●Responded | 5/5 | — | — | Dec 3, 2025 | Dec 4, 2025 | |
| 86431194 | App login problem | Closed | Low |  Bruce Kozey | — |  Darryl Jacobi | Chat | refundapp | 5h | ●Responded | 3/5 | — | — | Dec 2, 2025 | Dec 4, 2025 |
| 17948355 | Wholesale order question | Closed | Normal |  Alexie Hansen | — |  Leonard Waters-Howell | Chat | — | 4h | ●Responded | 5/5 | — | — | Dec 3, 2025 | Dec 4, 2025 |
| 19231618 | Missing samples in order | Closed | Urgent |  Lela Conn | — | Amely Pacocha | shade-matchrefundinfluencer | 4h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 4, 2025 | |
| 27918306 | Wrong shade sent | Closed | Urgent | Ressie Wunsch-Koch III | — | Tommy Kuvalis | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 4, 2025 | |
| 19118198 | BOPIS order cancelled at store | Closed | Normal |  Robyn Price | — | Darryl Jacobi | — | 4h | ⊘Not fired | — | — | — | Nov 27, 2025 | Dec 4, 2025 | |
| 33584050 | Foundation match help | Closed | High |  Deven Waters | Verde Concierge | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 4, 2025 | |
| 52095072 | Refund not received | Closed | Normal |  Willy Welch | House of Lumière | Faith Hilll | gift-card | 3h | ●Responded | 5/5 | — | — | Dec 3, 2025 | Dec 4, 2025 |