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Showing 11,001 - 11,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73980185 | Cancel subscription / Auto-replenish | Closed | Normal |  Mike Lind | — |  Ignatius Cummerata | samplesdamaged | 16h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |
| 83044545 | App crashes at checkout | Closed | Normal |  Miss Brady Heller | — |  Eula McKenzie | app | 15h | ●Responded | 2/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |
| 69108115 | Address change after shipping | Closed | High |  Kelli Klocko | — |  Mr. Cade Senger | — | 14h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 11, 2025 | |
| 90595529 | Return after 30-day window | Closed | Normal |  Glen Breitenberg | — |  Mr. Skyla Trantow | bopissamplesgift-card | 14h | ●Responded | 5/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |
| 65010555 | Order arrived damaged | Closed | Normal |  Rosendo Friesen | — |  Darryl Jacobi | — | 14h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 11, 2025 | |
| 09231756 | App crashes at checkout | Closed | Normal |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Steve O'Conner | Phone | gift-carddamagedrefund | 14h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 11, 2025 |
| 66873758 | Restock alert for backorder | Closed | Low |  Gretchen Wehner | — |  Chaz Renner | Chat | influencergift-card | 13h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 11, 2025 |
| 67027987 | Gift card balance question | Closed | Normal |  Amy Weissnat | — |  Lily Raynor | returnsloyaltyfragrance | 12h | ●Responded | 4/5 | — | — | Jul 9, 2025 | Jul 11, 2025 | |
| 42983710 | Missing items in shipment | Closed | Normal |  Elnora Yundt | — |  Leonard Waters-Howell | Chat | damagedbopis | 1d 11h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 11, 2025 |
| 50398262 | Klarna / Afterpay split issue | Closed | Normal |  Audrey Rau | — |  Kaela Friesen | refundshipping | 11h | ●Responded | 3/5 | — | — | Jul 8, 2025 | Jul 11, 2025 | |
| 29010852 | Question about product ingredients | Closed | Normal |  Laisha Gusikowski | — |  Mr. Lonie Hudson | samplesdamagedfragrance | 1d 10h | ●Responded | 9/11 | — | — | Jul 4, 2025 | Jul 11, 2025 | |
| 93666787 | Missing samples in order | Closed | Normal |  Ms. Nadia Yundt | — |  Tommy Kuvalis | — | 10h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 11, 2025 | |
| 33589543 | Cancel subscription / Auto-replenish | Closed | Normal |  Lauren Bergnaum | — | Mr. Cade Senger | bopis | 2d 9h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 10, 2025 | |
| 62871191 | Wrong shade sent | Closed | Normal |  Kristopher Rogahn | — |  Kip Schroeder IV | fragrance | 9h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 10, 2025 | |
| 15164322 | Wholesale order question | Closed | Normal |  Mr. Lucious Heidenreich | — |  Katrina Johns | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 10, 2025 |
| 97119494 | Cancel subscription / Auto-replenish | Closed | Normal |  Harmony Walter V | — |  Jacklyn Dare | influencerdamagedshade-match | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 27229291 | Item authenticity concern | Closed | Normal |  Johnny Fay | — |  Yazmin Jast | appshippingreturns | 6h | ●Responded | 10/11 | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 03434812 | Item authenticity concern | Closed | Normal |  Ethelyn Marquardt | — | Yazmin Jast | gift-card | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 10, 2025 | |
| 28416798 | Gift card balance question | Closed | Normal |  Patti Monahan | Verde Concierge | Lily Raynor | Chat | fragranceshipping | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 10, 2025 |
| 64183212 | Insider tier issue | Closed | Normal |  Ross Heathcote | — |  Miss Amber Hintz Sr. | Chat | appdamagedvip | 6h | ●Responded | 5/5 | — | — | Jul 7, 2025 | Jul 10, 2025 |
| 76669190 | App login problem | Closed | Normal |  Spencer Morar | — |  Julie Hodkiewicz | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 10, 2025 |
| 68161214 | Shipping cost question | Closed | Normal |  Haleigh Kling | — | Mr. Lonie Hudson | Phone | shade-matchappbopis | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 |
| 91194640 | Loyalty points not posting | Closed | Normal |  Francesca Deckow DVM | — | Eula McKenzie | Chat | fragrance | 5h | ⊘Not fired | — | — | — | Jul 7, 2025 | Jul 10, 2025 |
| 79141940 | Discount code not working | Closed | Normal |  Kirsten Becker | — | Miss Amber Hintz Sr. | Chat | fragrancewholesalereturns | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 10, 2025 |
| 07292485 | BOPIS pickup not ready | Closed | Normal |  Mr. Efren Connelly | — |  Mr. Eliza Gerhold IV | — | 4h | ●Responded | 4/5 | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 96381942 | BOPIS pickup not ready | Closed | Normal |  Mr. Stephan Lind IV | — | Kip Schroeder IV | Chat | gift-cardshipping | 4h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 10, 2025 |
| 24667356 | BOPIS order cancelled at store | Closed | Normal | Gretchen Wehner | — | Jacklyn Dare | vip | 4h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 10, 2025 | |
| 52232615 | Foundation match help | Closed | Normal |  Ms. Jeannette Heaney | — | Tommy Kuvalis | refundwholesale | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 69853719 | Cancel subscription / Auto-replenish | Closed | Normal |  Chyna Langworth | — | Yazmin Jast | appshipping | 2d 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 15223789 | Klarna / Afterpay split issue | Closed | Normal |  Casandra Schiller | — | Mr. Skyla Trantow | viployaltyreturns | 4h | ●Responded | 2/5 | — | — | Jul 7, 2025 | Jul 10, 2025 | |
| 30930474 | Shipping cost question | Closed | Normal |  Dennis O'Reilly | — | Miss Amber Hintz Sr. | gift-cardfragrance | 3h | ●Responded | 4/5 | — | — | Jul 9, 2025 | Jul 10, 2025 | |
| 39901246 | Influencer code not working | Closed | Low |  Ms. Julie Predovic | — |  Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 10, 2025 | |
| 71413114 | Item authenticity concern | Closed | Normal |  Dalton Stiedemann | — | Steve O'Conner | shipping | 2h | ●Responded | 10/11 | — | — | Jul 7, 2025 | Jul 10, 2025 | |
| 62525661 | Cancel subscription / Auto-replenish | Closed | Normal |  Patty Pfannerstill II | — | Steve O'Conner | influencerloyaltyshade-match | 2h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 10, 2025 | |
| 63328637 | Influencer code not working | Closed | Normal |  Layla Rau | — | Amely Pacocha | Social | shade-matchgift-cardshipping | 1d 2h | ⊘Not fired | — | — | — | Jul 6, 2025 | Jul 10, 2025 |
| 93518039 | App crashes at checkout | Closed | Normal | Dennis O'Reilly | — | Miss Amber Hintz Sr. | influencer | 2h | ●Responded | 4/5 | — | — | Jul 9, 2025 | Jul 10, 2025 | |
| 86987266 | Discount code not working | Closed | Normal |  Rick Sawayn | — | Mr. Eliza Gerhold IV | wholesaleshade-match | 2h | ●Responded | 4/5 | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 81038621 | Pro discount enrollment | Closed | Normal |  Dr. Travis Koepp | — | Katrina Johns | — | 1h | ●Responded | 5/5 | — | — | Jul 9, 2025 | Jul 10, 2025 | |
| 57642449 | Missing items in shipment | Closed | Normal |  Mrs. Dorothy Russel | — |  Vilma Gusikowski | — | 1h | ●Responded | 4/5 | — | — | Jul 6, 2025 | Jul 10, 2025 | |
| 82800939 | Foundation match help | Closed | Normal |  Janiya Krajcik | — | Julie Hodkiewicz | Chat | refundvip | 1h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 10, 2025 |
| 41177360 | Restock alert for backorder | Closed | Normal |  Danielle Kshlerin | — | Julie Hodkiewicz | — | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 77201874 | App login problem | Closed | Normal |  Jackie Wintheiser | — | Julie Hodkiewicz | Phone | damagedbopis | 1d | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 10, 2025 |
| 17763309 | Pro discount enrollment | Closed | High |  Giles Gusikowski | — |  Garth Dooley | — | 22h | ●Responded | 1/11 | — | — | Jul 2, 2025 | Jul 10, 2025 | |
| 32570625 | Wrong shade sent | Closed | Low |  Kane Bernier | — |  Oscar O'Hara | Chat | damagedshipping | 22h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 10, 2025 |
| 01524054 | Birthday gift not received | Closed | Normal |  Jessy Reichel | — | Chaz Renner | damagedfragrance | 21h | ●Responded | 10/11 | — | — | Jul 7, 2025 | Jul 10, 2025 | |
| 46975693 | Shipping cost question | Closed | Low |  Kelsi Crooks | — | Mr. Cade Senger | — | 20h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 10, 2025 | |
| 34110102 | App login problem | Closed | Low |  Dr. Parker Rodriguez V | — | Julie Hodkiewicz | loyalty | 20h | ⊘Not fired | — | — | — | Jul 5, 2025 | Jul 10, 2025 | |
| 22486790 | Discount code not working | Closed | Normal |  Dr. Liam Waelchi | — | Mr. Lonie Hudson | gift-cardinfluencer | 18h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 10, 2025 | |
| 56833029 | Question about product ingredients | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Darryl Jacobi | Chat | bopisshipping | 15h | ●Responded | 5/5 | — | — | Jul 5, 2025 | Jul 10, 2025 |
| 72747703 | Foundation match help | Closed | Normal |  Janis Collins | — | Leonard Waters-Howell | shipping | 15h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 10, 2025 |