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Showing 12,551 - 12,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42965178 | BOPIS pickup not ready | Solved | Normal |  Toby Bruen | — |  Mr. Cade Senger | refundreturns | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 01909417 | Shipping cost question | Pending | Normal |  Cecilia Hilll | Quartz Gifting | Mr. Cade Senger | — | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 73242135 | Wrong shade sent | Solved | Normal |  Aubree Stroman PhD | — |  Dr. Mandy McLaughlin | Chat | returnsinfluencer | 7h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 90472480 | Wholesale order question | Pending | Low |  Dora Mills-Koepp | — |  Faith Hilll | Social | bopisvipdamaged | - | —Skipped | — | — | — | Aug 11, 2025 | - |
| 17002698 | App login problem | Open | High |  Mrs. Joanne Quigley | — |  Oscar O'Hara | Phone | — | - | —Skipped | — | — | — | Feb 12, 2026 | - |
| 39051523 | Birthday gift not received | Solved | Low |  Andrew Dare | — |  Kaela Friesen | Phone | gift-card | 1h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 34871759 | Store experience feedback | Solved | Normal |  Kavon Abbott | — | Kaela Friesen | influencerappshade-match | 2d 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 38385535 | Refund not received | Solved | Low |  Misty Douglas | — |  Mr. Lonie Hudson | — | 2d 6h | ●Responded | 4/5 | — | — | Nov 18, 2025 | - | |
| 55105064 | Birthday gift not received | Solved | Normal |  Merle Hermiston | — |  Chaz Renner | shade-match | 6h | ⊘Not fired | — | — | — | Sep 11, 2025 | - | |
| 30987958 | Question about product ingredients | Solved | Low |  Luz Kertzmann | — |  Mr. Eliza Gerhold IV | — | 3h | ●Responded | 2/5 | — | — | Jul 31, 2025 | - | |
| 32436103 | Where is my order? | Solved | Low |  Ralph Pagac | — | Mr. Eliza Gerhold IV | shippinggift-card | 1h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 40942230 | Question about product ingredients | Solved | Normal |  Miss Millie Grimes | — |  Vilma Gusikowski | — | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 66339383 | App crashes at checkout | Open | Normal |  Janiya Krajcik | — |  Steve O'Conner | refund | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 57577312 | Cancel subscription / Auto-replenish | Pending | Normal |  Vernice Macejkovic | — | Oscar O'Hara | loyalty | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 49624753 | BOPIS pickup not ready | Solved | Normal |  Idella Goldner-Rodriguez | — | Dr. Mandy McLaughlin | Phone | influencershippingvip | 14h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 31514895 | Restock alert for backorder | Solved | Normal |  Evert Sawayn | — |  Jacklyn Dare | samplesvip | 10h | ●Responded | 9/11 | — | — | Dec 3, 2025 | - | |
| 80088170 | Refund not received | Solved | Normal |  Colten Skiles | — |  Miss Amber Hintz Sr. | refundloyaltyreturns | 5h | ●Responded | 4/5 | — | — | Mar 11, 2026 | - | |
| 92748098 | Cancel subscription / Auto-replenish | Solved | Normal |  Ben McDermott | — |  Tommy Kuvalis | Chat | wholesalevipfragrance | 3h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 61378880 | Cancel subscription / Auto-replenish | Solved | Normal |  Kristian Shanahan | — |  Katrina Johns | influencergift-card | 5h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - | |
| 81338219 | Shipping cost question | Solved | Low |  Drew Casper | — | Chaz Renner | bopis | 15h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 14844617 | Order arrived damaged | Solved | Normal |  Frederick Kling | — |  Eula McKenzie | influencer | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 35186198 | Return after 30-day window | Solved | Normal |  Jack Purdy | — |  Lily Raynor | fragrancewholesalebopis | 6h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 76250299 | Birthday gift not received | Solved | High |  Evangeline Pollich-Conn | — |  Julie Hodkiewicz | bopis | 22h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 31758409 | Where is my order? | Solved | Normal |  Lauren Bergnaum | — | Vilma Gusikowski | Chat | refundgift-card | 1d 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 26758114 | App crashes at checkout | Solved | Normal |  Mr. Lucious Heidenreich | — | Jacklyn Dare | — | 4d 14h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 12828542 | App login problem | Solved | Low |  Antonio Koss Sr. | — |  Amely Pacocha | Chat | refund | 3h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - |
| 59034571 | Cancel order request | Open | Normal |  Everardo Larson | — | Amely Pacocha | refund | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 13711008 | Foundation match help | Solved | Normal |  Arnold Kuvalis | — | Julie Hodkiewicz | samples | 6h | ●Responded | 5/5 | — | — | Aug 6, 2025 | - | |
| 27866146 | Influencer code not working | Solved | Normal |  Blaise Schultz | — | Kaela Friesen | samples | 6h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 93168228 | Klarna / Afterpay split issue | Solved | Normal |  Jessyca Balistreri | — |  Garth Dooley | fragrance | 5h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 52214739 | Wrong shade sent | Solved | Normal |  Robyn Price | — | Mr. Cade Senger | vipdamaged | 16h | ●Responded | 10/11 | — | — | Apr 17, 2026 | - | |
| 43531525 | Discount code not working | Solved | Urgent |  Roman McClure | — |  Leonard Waters-Howell | — | 20h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 06839864 | Insider tier issue | Solved | High |  Charlene Towne | — | Lily Raynor | — | 19h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 27538482 | Missing items in shipment | Solved | Normal |  Kristopher Rogahn | — |  Ignatius Cummerata | Chat | — | 7h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - |
| 30199155 | Cancel order request | Solved | Normal |  Eugene Koepp | — | Ignatius Cummerata | influencer | 4h | ●Responded | 9/11 | — | — | Apr 29, 2026 | - | |
| 90598051 | Foundation match help | Solved | Normal |  Tamara Corkery | — | Steve O'Conner | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 04599345 | Loyalty points not posting | Open | Normal |  Loyal Jerde | — | Faith Hilll | app | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 43606296 | Shipping cost question | Solved | High |  Tyrel Stamm | — | Mr. Lonie Hudson | returnsloyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 27488353 | Wholesale order question | Solved | Low |  Yasmeen Schuster II | — |  Mr. Skyla Trantow | Chat | — | 8d 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 08031131 | Item authenticity concern | Solved | Normal |  Heather Kuhic | — | Faith Hilll | refundbopisvip | 1d | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 10128666 | Store experience feedback | Solved | Normal |  Geneva Franey | — | Lily Raynor | app | 22h | ⊘Not fired | — | — | — | Mar 8, 2026 | - | |
| 26617892 | Foundation match help | Solved | Low |  Destin Bauch | — | Lily Raynor | Social | — | 6h | ⊘Not fired | — | — | — | Mar 23, 2026 | - |
| 55078551 | Klarna / Afterpay split issue | Solved | Low | Frederick Kling | — |  Yazmin Jast | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 62232802 | Order arrived damaged | Pending | Normal |  Montana Gutmann | — | Chaz Renner | damagedreturnsfragrance | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 18894774 | Missing samples in order | Solved | Normal |  Leopoldo Frami-Muller | — | Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - |
| 28832751 | BOPIS pickup not ready | Open | Normal |  Stuart Waters | — | Lily Raynor | influencer | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 04845244 | Order arrived damaged | Solved | Normal |  Ms. Elena Ritchie I | — | Ignatius Cummerata | Chat | shippingreturns | 1d 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 74889139 | Allergic reaction concern | Pending | Normal |  Beulah Labadie | — | Chaz Renner | Social | shipping | - | —Skipped | — | — | — | Jan 11, 2026 | - |
| 13553901 | Item authenticity concern | Solved | Normal |  Darrel Murazik | House of Lumière | Steve O'Conner | shippingrefundwholesale | 7d 8h | ●Responded | 2/5 | — | — | Jul 27, 2025 | - | |
| 44821895 | Cancel subscription / Auto-replenish | Open | Urgent |  Miss Beatrice Dach | — | Eula McKenzie | damagedvip | - | —Skipped | — | — | — | Apr 27, 2026 | - |