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Showing 12,951 - 13,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24095099 | Loyalty points not posting | Solved | Normal |  Gianni Hegmann | — |  Miss Amber Hintz Sr. | Chat | damagedshippingfragrance | 15h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 26174115 | Loyalty points not posting | Solved | Normal |  Anita Littel | — |  Garth Dooley | Chat | returnsvipbopis | 20h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - |
| 98705785 | Shipping cost question | Open | Normal |  Nathan Schuster | — |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Sep 23, 2025 | - |
| 29700675 | Missing samples in order | Solved | Normal |  Mr. Lynn Bruen | — |  Chaz Renner | wholesalebopis | 3d | ⊘Not fired | — | — | — | Nov 21, 2025 | - | |
| 67415195 | Klarna / Afterpay split issue | Solved | High |  Amanda Raynor | — | Garth Dooley | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 12612197 | Lost package follow-up | Solved | Low |  Mack Osinski | — |  Ignatius Cummerata | Phone | — | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 68154038 | Influencer code not working | Solved | Normal |  Shelia Kerluke | — |  Darryl Jacobi | Social | damagedsamplesfragrance | 9h | ⊘Not fired | — | — | — | Feb 5, 2026 | - |
| 13959243 | Wholesale order question | Solved | Normal |  Kenton Weber | — |  Mr. Skyla Trantow | vipreturnsrefund | 2d 7h | ●Responded | 4/5 | — | — | Nov 9, 2025 | - | |
| 53959636 | Cancel subscription / Auto-replenish | Solved | Normal |  Flora Bosco | — | Ignatius Cummerata | wholesale | 2d 5h | ●Responded | 4/5 | — | — | Jun 19, 2025 | - | |
| 03887739 | Order arrived damaged | Solved | Low |  D'angelo Rohan | — |  Steve O'Conner | loyaltyreturns | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 93323319 | App crashes at checkout | Solved | Low |  Ellen Schuppe | — |  Kaela Friesen | — | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 15254140 | Foundation match help | Solved | Low |  Kody Kling | — | Lily Raynor | bopisvipgift-card | 13h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 33820019 | Price match request | Pending | Urgent |  Arnulfo Medhurst | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Jun 2, 2025 | - | |
| 29983193 | Pro discount enrollment | Solved | Normal |  Roger Deckow | — |  Leonard Waters-Howell | — | 1d 18h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 29205013 | Cancel subscription / Auto-replenish | Solved | Normal |  Tyrel Stamm | — | Leonard Waters-Howell | Social | fragrance | 9d 16h | ⊘Not fired | — | — | — | Oct 25, 2025 | - |
| 01302272 | Order arrived damaged | Solved | Urgent |  Mrs. Chelsea Grant | — |  Faith Hilll | Phone | refundbopisvip | 1d | ●Responded | 5/5 | — | — | Apr 30, 2026 | - |
| 32395195 | Item authenticity concern | Solved | Normal |  Renee Balistreri | — |  Katrina Johns | Chat | damagedbopisgift-card | 5h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - |
| 33467742 | Discount code not working | Solved | Normal |  Forrest Hagenes | — |  Jacklyn Dare | Phone | sampleswholesaleshade-match | 6d 7h | ⊘Not fired | — | — | — | Apr 19, 2026 | - |
| 08594815 | Refund not received | Pending | Normal |  Karley Keebler | — | Faith Hilll | Social | fragrancegift-cardvip | - | —Skipped | — | — | — | Dec 13, 2025 | - |
| 96725662 | App crashes at checkout | Solved | Normal |  Jolie Rau | — | Darryl Jacobi | refundfragranceshipping | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 54596599 | Cancel order request | Solved | Normal |  Akeem Bernier | — | Faith Hilll | — | 6h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 39843219 | Missing items in shipment | Solved | Normal |  Haleigh Kling | — | Mr. Skyla Trantow | influencersamples | 18h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |
| 41106941 | Restock alert for backorder | Solved | High |  Clark Gulgowski-Altenwerth | — |  Dr. Mandy McLaughlin | Chat | — | 1d | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 28973158 | Cancel subscription / Auto-replenish | Pending | Normal |  Ms. Kaden Goyette | — |  Eula McKenzie | wholesaleinfluencerreturns | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 79749322 | Klarna / Afterpay split issue | Solved | Low |  Rolando Hodkiewicz | Crown Department Stores |  Yazmin Jast | Phone | influencer | 11h | ●Responded | 2/5 | — | — | Jun 4, 2025 | - |
| 24372278 | Question about product ingredients | Solved | Normal |  Marlin Gerhold | — | Katrina Johns | Chat | influencer | 9h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 25719788 | Missing samples in order | Solved | Low |  Meghan McClure | — | Dr. Mandy McLaughlin | loyaltybopiswholesale | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 76727693 | Klarna / Afterpay split issue | Solved | Normal |  Juvenal Ward | — |  Julie Hodkiewicz | Social | bopis | 3h | ⊘Not fired | — | — | — | Jun 14, 2025 | - |
| 93170650 | Foundation match help | Pending | Normal |  Roberta Schmeler | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Nov 6, 2025 | - |
| 48024033 | Refund not received | Open | Normal | Karley Keebler | — | Leonard Waters-Howell | returns | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 00641413 | Missing items in shipment | Solved | Normal |  Deondre Rosenbaum | — | Mr. Skyla Trantow | Chat | loyalty | 21h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 76451576 | Lost package follow-up | Solved | Normal |  Gayle Crist | — | Miss Amber Hintz Sr. | samples | 22h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | |
| 86116702 | Cancel subscription / Auto-replenish | Solved | Low |  Ms. Kylee Anderson | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 00103947 | BOPIS order cancelled at store | Open | Normal |  Catherine Walter | — |  Mr. Cade Senger | vipgift-card | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 65954186 | Influencer code not working | Pending | Normal | Akeem Bernier | — |  Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | May 8, 2026 | - |
| 27333367 | Gift card balance question | Solved | Normal |  Stephen Kozey | — |  Oscar O'Hara | bopis | 3h | ⊘Not fired | — | — | — | May 30, 2025 | - | |
| 84232224 | Store experience feedback | Solved | Low |  Max Halvorson | — |  Amely Pacocha | Chat | — | 2d 20h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 23667566 | Allergic reaction concern | Solved | Normal |  Lorraine Carroll Jr. | — | Kaela Friesen | vipfragranceinfluencer | 3h | ●Responded | 3/5 | — | — | Jan 15, 2026 | - | |
| 53935292 | Refund not received | Solved | Urgent |  Haleigh D'Amore | — |  Mr. Lonie Hudson | — | 5h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - | |
| 40914642 | Cancel subscription / Auto-replenish | Solved | High |  Edward Schoen | — | Faith Hilll | bopisvipinfluencer | 2h | ●Responded | 4/11 | — | — | Sep 25, 2025 | - | |
| 59309909 | Loyalty points not posting | Open | High |  Miss Edith Rippin | Aurora Hotels Group | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Jul 29, 2025 | - | |
| 47218013 | Question about product ingredients | Solved | Normal |  Roy Cronin | — | Faith Hilll | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 03399078 | App login problem | Solved | High |  Helga Wiza V | — | Darryl Jacobi | Phone | wholesaleapp | 11h | ⊘Not fired | — | — | — | Mar 25, 2026 | - |
| 59293131 | Cancel subscription / Auto-replenish | Solved | Low |  Norberto Kertzmann | — | Chaz Renner | influencerviployalty | 1d 1h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 88130865 | Missing samples in order | Solved | Normal |  Milton Welch | — | Kaela Friesen | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - |
| 11990702 | Missing samples in order | Solved | Normal |  Dr. Adan Bartell | — | Lily Raynor | Social | appdamagedvip | 3h | ⊘Not fired | — | — | — | Sep 19, 2025 | - |
| 83387080 | Pro discount enrollment | Solved | High |  Curtis Bednar | — | Eula McKenzie | fragrance | 11h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 59621553 | Question about product ingredients | Solved | Low |  Loyce Ferry | — | Eula McKenzie | Chat | influencershippingsamples | 3h | ⊘Not fired | — | — | — | Sep 6, 2025 | - |
| 53696138 | Klarna / Afterpay split issue | Solved | Low |  Genevieve Kshlerin-Bernier | — | Mr. Skyla Trantow | Chat | — | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 93622890 | Gift card balance question | Pending | Normal |  Tonya Koepp MD | — |  Mr. Eliza Gerhold IV | shade-match | - | —Skipped | — | — | — | Jan 6, 2026 | - |