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Showing 14,151 - 14,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28493589 | Question about product ingredients | Solved | Normal |  Oliver Dibbert | — |  Amely Pacocha | appwholesale | 4h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | |
| 70446544 | Loyalty points not posting | Pending | Normal |  Bridget Crist I | — |  Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Jan 26, 2026 | - |
| 16205705 | Store experience feedback | Solved | Low |  Dr. Roy Beer | — |  Lily Raynor | — | 12h | ⊘Not fired | — | — | — | May 29, 2025 | - | |
| 26062117 | Cancel order request | Solved | Normal |  Fleta Cassin-Rippin MD | — |  Eula McKenzie | Chat | damagedrefund | 7d 22h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - |
| 72447907 | Store experience feedback | Pending | Normal |  Ludwig Ratke | — |  Faith Hilll | Chat | influencerapp | - | —Skipped | — | — | — | May 24, 2025 | - |
| 59411786 | Wrong shade sent | Solved | Normal |  Evangeline Pollich-Conn | — |  Ignatius Cummerata | Phone | returnswholesaleloyalty | 5h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - |
| 76361818 | Order arrived damaged | Solved | Normal |  Marquise Harvey | — |  Kip Schroeder IV | fragrance | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 04844721 | Wholesale order question | Solved | Normal |  Lacy Schuppe | — | Eula McKenzie | — | 6h | ●Responded | 4/5 | — | — | Jan 13, 2026 | - | |
| 71878345 | Restock alert for backorder | Solved | Low |  Janick Hodkiewicz | — |  Garth Dooley | appvipshade-match | 4h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 11096941 | Shipping cost question | Solved | Normal |  Stacy Barrows III | — | Amely Pacocha | shipping | 23h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 90756687 | App login problem | Solved | High |  Mr. Jorge Doyle | — | Leonard Waters-Howell | Phone | returnsloyalty | 1h | ○Sent, no reply | — | — | — | May 23, 2025 | - |
| 98129294 | Klarna / Afterpay split issue | Solved | Normal |  Felton Simonis | — | Kip Schroeder IV | Chat | — | 2h | ⊘Not fired | — | — | — | Sep 6, 2025 | - |
| 19761060 | Address change after shipping | Solved | Low |  Electa Nader | — |  Dr. Mandy McLaughlin | shade-match | 21h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 62978557 | Gift card balance question | Solved | High |  Kerry Beier | — |  Tommy Kuvalis | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 43528396 | Klarna / Afterpay split issue | Solved | High |  Catherine Kreiger | — | Ignatius Cummerata | refundfragrancedamaged | 5h | ⊘Not fired | — | — | — | May 12, 2026 | - | |
| 65488571 | Insider tier issue | Solved | Normal |  Miss Brady Heller | — |  Steve O'Conner | wholesale | 2d 12h | ⊘Not fired | — | — | — | May 23, 2025 | - | |
| 77474336 | Return after 30-day window | Pending | Normal |  Cristobal McKenzie | — |  Miss Amber Hintz Sr. | gift-cardapp | - | —Skipped | — | — | — | May 6, 2026 | - | |
| 86649023 | Cancel order request | Solved | Normal |  Mr. Cedric Schiller | Verde Concierge |  Mr. Skyla Trantow | Chat | loyaltydamagedsamples | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 85351617 | Pro discount enrollment | Solved | Normal |  Mrs. Joanne Quigley | — |  Yazmin Jast | — | 6h | ●Responded | 1/5 | — | — | Mar 16, 2026 | - | |
| 09522526 | Question about product ingredients | Solved | Normal |  Rogelio Medhurst | — | Eula McKenzie | wholesalesamples | 2h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |
| 24566607 | Restock alert for backorder | Solved | Low |  Miss Roslyn Ziemann | — |  Chaz Renner | Social | gift-card | 1h | ⊘Not fired | — | — | — | Jan 7, 2026 | - |
| 96136017 | Store experience feedback | Solved | Normal |  Katherine Conn | — |  Darryl Jacobi | Chat | bopisvipdamaged | 10h | ●Responded | 2/5 | — | — | Nov 17, 2025 | - |
| 95358460 | BOPIS order cancelled at store | Solved | Urgent |  Amira Howe | — |  Mr. Eliza Gerhold IV | fragranceapp | 5h | ●Responded | 5/5 | — | — | Mar 14, 2026 | - | |
| 95780764 | Foundation match help | Solved | Normal |  Wanda Huels Jr. | — | Dr. Mandy McLaughlin | shade-matchapprefund | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 31275691 | Cancel order request | Pending | Normal |  Winifred Hirthe | — | Ignatius Cummerata | Chat | damagedfragrance | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 78101436 | Insider tier issue | Solved | Normal |  Bradford Mraz | — | Leonard Waters-Howell | Chat | shade-matchreturnsshipping | 6h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - |
| 30728928 | Address change after shipping | Solved | Normal |  Uriel Kulas | — | Miss Amber Hintz Sr. | wholesaleinfluencerdamaged | 1d | ●Responded | 4/5 | — | — | Feb 22, 2026 | - | |
| 04159014 | Influencer code not working | Solved | Low |  Dr. Kenny Deckow Sr. | — | Faith Hilll | Chat | — | 6h | ⊘Not fired | — | — | — | Jan 16, 2026 | - |
| 11276313 | Where is my order? | Solved | Normal |  Hettie Ullrich | — |  Katrina Johns | Chat | influencerdamaged | 18h | ●Responded | 10/11 | — | — | May 20, 2026 | - |
| 74876557 | Cancel order request | Open | Low |  Ben McDermott | — | Mr. Skyla Trantow | app | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 79040595 | Wholesale order question | Solved | Low |  Duncan Funk | — |  Vilma Gusikowski | shippingbopisreturns | 2h | ⊘Not fired | — | — | — | Sep 13, 2025 | - | |
| 37582505 | Gift card balance question | Solved | Low |  Mr. Kent Feeney | — | Mr. Skyla Trantow | Chat | shippingloyaltyreturns | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 48182315 | Gift card balance question | Solved | Normal |  Ray Armstrong | — | Ignatius Cummerata | — | 2d 2h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - | |
| 66128101 | Refund not received | Solved | Normal |  Andrew Dare | — |  Jacklyn Dare | — | 1d | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 55808415 | Insider tier issue | Pending | Normal |  Helga Kunde | — | Steve O'Conner | loyalty | - | —Skipped | — | — | — | Jan 26, 2026 | - | |
| 77500993 | Klarna / Afterpay split issue | Solved | Normal |  Carrie Daugherty Jr. | — | Lily Raynor | Phone | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 57617025 | Loyalty points not posting | Solved | Low |  Jovanny Upton | — | Vilma Gusikowski | Social | — | 1h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 95882386 | Wholesale order question | Pending | Normal |  Timothy Jakubowski | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 93600471 | BOPIS order cancelled at store | Solved | Low |  Cecilia Hilll | Quartz Gifting | Julie Hodkiewicz | refundapp | 3d | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 39404391 | Restock alert for backorder | Solved | Normal |  Tasha Yundt | — |  Kaela Friesen | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 48257672 | Influencer code not working | Solved | Normal |  Mrs. Marsha McClure-Smitham | — | Kip Schroeder IV | Phone | shipping | 14h | ⊘Not fired | — | — | — | Aug 22, 2025 | - |
| 76646141 | Allergic reaction concern | Solved | Low |  Betty Cummerata | — | Yazmin Jast | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 21257644 | Price match request | Solved | Urgent |  Dr. Carlie Kovacek | — |  Mr. Lonie Hudson | Phone | app | 3d | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 23672027 | BOPIS order cancelled at store | Solved | Normal |  Jerald Schulist | — |  Oscar O'Hara | Chat | — | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 72552806 | Wrong shade sent | Solved | Normal |  Amparo Rempel | — | Kip Schroeder IV | fragrancebopis | 6d 15h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 30398586 | BOPIS order cancelled at store | Solved | Normal |  Aglae McLaughlin | Beacon Hospitality | Steve O'Conner | damagedvipapp | 9d 1h | ●Responded | 1/5 | — | — | Nov 4, 2025 | - | |
| 57491150 | BOPIS order cancelled at store | Solved | Normal |  Toby Weimann | — | Jacklyn Dare | gift-cardreturns | 2d 15h | ●Responded | 9/11 | — | — | Dec 10, 2025 | - | |
| 35989374 | Return after 30-day window | Pending | Normal |  Roscoe Wisozk MD | — | Miss Amber Hintz Sr. | Social | — | - | —Skipped | — | — | — | May 8, 2026 | - |
| 70625618 | BOPIS order cancelled at store | Solved | Urgent |  Randal Dickens Jr. | — | Katrina Johns | influencerloyalty | 18h | ●Responded | 9/11 | — | — | Dec 8, 2025 | - | |
| 63504177 | Insider tier issue | Pending | Urgent |  Kirsten Becker | — | Oscar O'Hara | loyaltyrefundinfluencer | - | —Skipped | — | — | — | Dec 1, 2025 | - |