TicketsAll tickets
Showing 1,501 - 1,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08537039 | Missing samples in order | Closed | Normal |  Martin Altenwerth | — |  Lily Raynor | refund | 1h | ●Responded | 5/5 | — | — | Apr 10, 2026 | Apr 15, 2026 | |
| 13285127 | Gift card balance question | Closed | Normal |  Mrs. Ernestine Kassulke MD | — |  Eula McKenzie | Chat | — | 22h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 15, 2026 |
| 50371893 | Foundation match help | Closed | Normal |  Tomas Torphy | — | Lily Raynor | — | 2d 22h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 15, 2026 | |
| 12235907 | Store experience feedback | Closed | High |  Marcellus Oberbrunner | — |  Mr. Lonie Hudson | appdamaged | 19h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 15, 2026 | |
| 29190742 | Birthday gift not received | Closed | Low |  Ross Heathcote | — | Mr. Lonie Hudson | Phone | refund | 17h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 15, 2026 |
| 53477238 | Question about product ingredients | Closed | Normal |  James Schmidt | — |  Tommy Kuvalis | refundwholesale | 16h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 15, 2026 | |
| 33503150 | Missing items in shipment | Closed | High |  Anthony Streich | — |  Yazmin Jast | — | 16h | ●Responded | 5/5 | — | — | Apr 11, 2026 | Apr 15, 2026 | |
| 77259231 | Missing items in shipment | Closed | Normal |  Horace Satterfield | — |  Kaela Friesen | Chat | loyaltyshade-matchbopis | 1d 10h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 15, 2026 |
| 88983804 | Allergic reaction concern | Closed | Low |  Tonya Streich | — | Lily Raynor | Social | — | 10h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 15, 2026 |
| 88122024 | App login problem | Closed | Low |  Mrs. Marsha McClure-Smitham | — | Kaela Friesen | Chat | — | 7h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 44088369 | Missing samples in order | Closed | Normal |  D'angelo Koepp | — | Lily Raynor | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 99435480 | Birthday gift not received | Closed | Normal |  Orval Considine I | — |  Mr. Eliza Gerhold IV | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 14, 2026 |
| 53918669 | Store experience feedback | Closed | Normal |  Adriel Terry | — |  Mr. Skyla Trantow | influencerrefundfragrance | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 14, 2026 | |
| 71597626 | Return after 30-day window | Closed | Normal |  Constance Jakubowski | — |  Miss Amber Hintz Sr. | Chat | shippingsamples | 2d 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 14, 2026 |
| 74479726 | Order arrived damaged | Closed | Urgent |  Jon Walter | — |  Katrina Johns | Chat | — | 2d 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 01792555 | Foundation match help | Closed | Normal |  Stacy McLaughlin | — | Yazmin Jast | Phone | refundinfluencerbopis | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 89044695 | Lost package follow-up | Closed | Normal |  Mr. Ian Schuppe-Stamm | — |  Julie Hodkiewicz | — | 6h | ●Responded | 4/11 | — | — | Apr 7, 2026 | Apr 14, 2026 | |
| 76536105 | Loyalty points not posting | Closed | Low |  Ms. Priscilla Ebert | — |  Leonard Waters-Howell | viployaltyinfluencer | 1d 6h | ●Responded | 4/5 | — | — | Apr 7, 2026 | Apr 14, 2026 | |
| 42661871 | Pro discount enrollment | Closed | Normal |  Dr. Violet Gibson | — | Mr. Lonie Hudson | Phone | shade-matchfragrance | 5h | ●Responded | 5/5 | — | — | Apr 12, 2026 | Apr 14, 2026 |
| 53001231 | Pro discount enrollment | Closed | Normal |  Santos Auer | — | Kaela Friesen | Chat | influencergift-card | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 14, 2026 |
| 53032953 | Insider tier issue | Closed | Normal |  Makenna Douglas MD | — | Mr. Eliza Gerhold IV | wholesaleinfluencerbopis | 5h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 | |
| 28135765 | Question about product ingredients | Closed | Normal |  Mr. Sydnie Christiansen | — | Mr. Skyla Trantow | Chat | loyaltyshipping | 5h | ⊘Not fired | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 31412593 | Price match request | Closed | Normal |  Mr. Sam Adams | — | Lily Raynor | Chat | refund | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 14, 2026 |
| 92276305 | Klarna / Afterpay split issue | Closed | Normal |  Ebony Bosco | — |  Garth Dooley | Phone | loyaltyshade-match | 5h | ●Responded | 4/5 | — | — | Apr 7, 2026 | Apr 14, 2026 |
| 33920150 | Insider tier issue | Closed | Normal |  Mr. Ottilie Witting | — | Yazmin Jast | Chat | vipfragrance | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 14, 2026 |
| 57162930 | Missing samples in order | Closed | Normal |  Anahi Romaguera | — | Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 14, 2026 | |
| 08307492 | Refund not received | Closed | Low |  Jenna Grant | — |  Amely Pacocha | influencer | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 | |
| 23737816 | Question about product ingredients | Closed | High |  Bennie Shields | — | Julie Hodkiewicz | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 04326465 | BOPIS pickup not ready | Closed | Normal |  Ms. Julie Predovic | — |  Jacklyn Dare | appgift-card | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 | |
| 94485801 | Order arrived damaged | Closed | Normal |  Ethan Steuber | — |  Ignatius Cummerata | samples | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 | |
| 14170989 | Cancel order request | Closed | Normal |  Jany Tromp-Monahan | — | Lily Raynor | Chat | damagedapp | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 30059407 | Address change after shipping | Closed | Low |  Leann Mante II | — | Tommy Kuvalis | Social | shipping | 3h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 14694100 | BOPIS pickup not ready | Closed | Low |  Lila Gutmann | — | Mr. Eliza Gerhold IV | — | 3h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 14, 2026 | |
| 71601170 | Klarna / Afterpay split issue | Closed | Normal |  Reese Senger | — |  Faith Hilll | shade-match | 2d 3h | ●Responded | 4/5 | — | — | Apr 8, 2026 | Apr 14, 2026 | |
| 70866589 | Item authenticity concern | Closed | Normal |  Latoya Watsica | Silver Lake Studios |  Steve O'Conner | Phone | fragrancevipshipping | 3h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 68151877 | Missing samples in order | Closed | Normal |  Audrey Rau | — | Yazmin Jast | shade-match | 3h | ●Responded | 4/5 | — | — | Apr 11, 2026 | Apr 14, 2026 | |
| 43406186 | BOPIS order cancelled at store | Closed | Low |  Elsie Schumm | — | Miss Amber Hintz Sr. | Social | wholesalefragrance | 2h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 51771908 | BOPIS order cancelled at store | Closed | Normal |  Ed Treutel-Boyer | — |  Oscar O'Hara | vipwholesale | 2h | ●Responded | 5/5 | — | — | Apr 9, 2026 | Apr 14, 2026 | |
| 09515473 | Order arrived damaged | Closed | Low |  Lucio Gorczany | — | Kaela Friesen | Chat | appvipdamaged | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 05873755 | Missing samples in order | Closed | Normal |  Mr. Lynn Bruen | — | Oscar O'Hara | Chat | loyaltygift-card | 2h | ⊘Not fired | — | — | — | Apr 8, 2026 | Apr 14, 2026 |
| 37949376 | Klarna / Afterpay split issue | Closed | Normal |  Aliyah Huel IV | — | Eula McKenzie | Chat | vipgift-card | 2h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 14, 2026 |
| 75177646 | Restock alert for backorder | Closed | Normal |  Laurie Pagac | — | Oscar O'Hara | bopissamplesinfluencer | 1d 2h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 14, 2026 | |
| 77423816 | Birthday gift not received | Closed | Normal |  Myra Feeney | — | Mr. Skyla Trantow | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 42871599 | Insider tier issue | Closed | Normal |  Gary Berge | — | Mr. Eliza Gerhold IV | Phone | — | 2d 2h | ●Responded | 1/5 | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 15543852 | Store experience feedback | Closed | Normal |  Faith Douglas | — | Steve O'Conner | Chat | samplesreturnswholesale | 1d 1h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 38063267 | Item authenticity concern | Closed | High |  Quincy Hoeger | — | Leonard Waters-Howell | Chat | bopis | 1h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 14, 2026 |
| 22443705 | BOPIS pickup not ready | Closed | Normal |  Marlee Block | — | Julie Hodkiewicz | Chat | returnsvipwholesale | 1h | ●Responded | 5/5 | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 67226651 | Order arrived damaged | Closed | Normal |  Calista Franecki PhD | — | Lily Raynor | Chat | vipdamaged | 1h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 14, 2026 |
| 89182406 | Foundation match help | Closed | Normal |  Ben Heidenreich | — | Mr. Skyla Trantow | wholesale | 1h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 14, 2026 | |
| 56324083 | Discount code not working | Closed | Normal |  Hugh Cummerata | — |  Vilma Gusikowski | Chat | — | 23h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 14, 2026 |