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Showing 19,551 - 19,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00240310 | Discount code not working | Solved | High |  Giles Gusikowski | — |  Jacklyn Dare | bopisgift-card | 2d 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 11788924 | Missing items in shipment | Solved | Normal |  Aron Boyer | — |  Garth Dooley | Chat | damaged | 3h | ⊘Not fired | — | — | — | Nov 28, 2025 | - |
| 65581444 | Allergic reaction concern | Solved | Normal |  Mr. Clay Hilpert | — |  Eula McKenzie | Chat | shipping | 1d 3h | ●Responded | 9/11 | — | — | Jul 9, 2025 | - |
| 87226177 | Allergic reaction concern | Solved | Low |  Mr. Idella Schoen | — |  Mr. Lonie Hudson | — | 5h | ●Responded | 9/11 | — | — | Feb 4, 2026 | - | |
| 87795063 | BOPIS pickup not ready | Solved | High |  Dr. William Gerlach | — | Jacklyn Dare | Chat | wholesale | 19h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - |
| 49553981 | Gift card balance question | Solved | Normal |  Bettye Gislason | — |  Kaela Friesen | vip | 21h | ●Responded | 4/5 | — | — | Apr 3, 2026 | - | |
| 40167786 | Allergic reaction concern | Solved | Normal |  Roger Deckow | — |  Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 30615108 | Pro discount enrollment | Solved | Normal |  Claude Bayer | — |  Tommy Kuvalis | — | 13h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 15416339 | Influencer code not working | Open | High |  Darrell Turner | — |  Mr. Eliza Gerhold IV | Chat | refund | - | —Skipped | — | — | — | Nov 1, 2025 | - |
| 97564089 | Birthday gift not received | Solved | Normal |  Anthony Schaefer | — |  Lily Raynor | Chat | damagedfragrance | 1h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 22636741 | Foundation match help | Solved | Normal |  Tyrel Stamm | — |  Kip Schroeder IV | damagedshade-matchbopis | 13h | ●Responded | 3/5 | — | — | Aug 12, 2025 | - | |
| 84887045 | Address change after shipping | Pending | Low |  Tomas Torphy | — | Lily Raynor | shade-matchshipping | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 69340563 | Price match request | Solved | Normal |  Miss Dino Hodkiewicz | — |  Miss Amber Hintz Sr. | Chat | returnsshippinginfluencer | 14h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 36595313 | Address change after shipping | Solved | Normal |  Heidi Schimmel | — | Tommy Kuvalis | — | 5h | ●Responded | 5/5 | — | — | Aug 7, 2025 | - | |
| 89862251 | Address change after shipping | Solved | Normal |  Tevin Leannon | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | |
| 96486827 | BOPIS pickup not ready | Solved | Low |  Caterina Wintheiser | — |  Dr. Mandy McLaughlin | — | 12h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |
| 68450362 | Foundation match help | Solved | Normal |  Moshe Bode MD | — |  Oscar O'Hara | — | 16h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 28447556 | Missing samples in order | Solved | High |  Molly Leffler | — |  Mr. Cade Senger | appdamagedbopis | 6h | ●Responded | 4/5 | — | — | Oct 27, 2025 | - | |
| 81934937 | Cancel order request | Solved | High |  Marilou Larson | — | Eula McKenzie | Chat | samplesfragrancereturns | 23h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - |
| 93201746 | Return after 30-day window | Pending | High |  Dallas Fay | — |  Vilma Gusikowski | Chat | influencer | - | —Skipped | — | — | — | Aug 30, 2025 | - |
| 29826639 | Discount code not working | Solved | Normal |  Ms. Patsy Jenkins-Kautzer | — |  Katrina Johns | Phone | fragrance | 13h | ⊘Not fired | — | — | — | Apr 12, 2026 | - |
| 19529604 | Price match request | Solved | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Steve O'Conner | Social | — | 16h | ⊘Not fired | — | — | — | May 13, 2026 | - |
| 27081141 | Foundation match help | Solved | Normal |  Suzanne Rolfson Sr. | — | Miss Amber Hintz Sr. | shade-matchfragrancedamaged | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 26829957 | Klarna / Afterpay split issue | Open | Normal |  Ottis Maggio | — | Mr. Eliza Gerhold IV | returnswholesaleapp | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 80375193 | Birthday gift not received | Solved | Normal |  Daija Koss | — | Mr. Eliza Gerhold IV | vip | 4h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 89842438 | Pro discount enrollment | Open | Normal |  Shelley Carroll | — | Oscar O'Hara | loyaltybopis | - | —Skipped | — | — | — | Dec 9, 2025 | - | |
| 22463278 | Cancel order request | Solved | Urgent |  Mr. Luis Kuhn | — |  Chaz Renner | Phone | loyalty | 4h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - |
| 23698478 | Question about product ingredients | Solved | Normal |  Titus King IV | — |  Julie Hodkiewicz | Chat | wholesaleshippingvip | 12h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 53152755 | Store experience feedback | Solved | Normal |  Carol Stamm | — | Vilma Gusikowski | Phone | appfragrance | 1d | ●Responded | 4/11 | — | — | Jul 9, 2025 | - |
| 46487609 | Where is my order? | Solved | Normal |  Yolanda Klocko | — | Chaz Renner | fragranceappinfluencer | 5h | ●Responded | 9/11 | — | — | Dec 8, 2025 | - | |
| 33595349 | Klarna / Afterpay split issue | Solved | Low |  Tracey Gusikowski | — |  Darryl Jacobi | shade-matchfragrancereturns | 5h | ●Responded | 1/5 | — | — | Dec 6, 2025 | - | |
| 42579612 | Insider tier issue | Solved | Normal |  Carlton Stoltenberg | — |  Ignatius Cummerata | Chat | fragrancewholesale | 2d 9h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - |
| 90921475 | Klarna / Afterpay split issue | Open | Low |  Mr. Tommie Haley II | — | Kip Schroeder IV | shipping | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 44195757 | Item authenticity concern | Solved | Normal |  Kirk Block | — | Tommy Kuvalis | loyalty | 2d 11h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - | |
| 53676521 | Refund not received | Solved | Urgent |  Miss Jacquelyn Grant-Ritchie | — |  Amely Pacocha | refundshade-match | 1d 20h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 02118000 | Shipping cost question | Solved | Normal |  Patty Pacocha | — | Chaz Renner | Chat | — | 21h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 00524617 | Cancel order request | Pending | Normal |  Mr. Jerry Murazik | — | Amely Pacocha | Chat | wholesalebopis | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 15265045 | Price match request | Solved | Normal |  Isom Kshlerin | — | Mr. Eliza Gerhold IV | — | 1d 16h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 70343746 | Return after 30-day window | Solved | Low |  Orie Tillman | — | Mr. Cade Senger | Chat | viployalty | 4h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - |
| 70463811 | Item authenticity concern | Solved | Normal | Carol Stamm | — | Dr. Mandy McLaughlin | refund | 18h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | |
| 15847197 | Wrong shade sent | Solved | Low |  Mr. Joel Hayes-Hilpert | — | Dr. Mandy McLaughlin | damaged | 2d 16h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 95493014 | Klarna / Afterpay split issue | Solved | High |  Anita Littel | — |  Faith Hilll | damagedgift-card | 5d 2h | ●Responded | 3/5 | — | — | Mar 21, 2026 | - | |
| 98020181 | Insider tier issue | Solved | Low |  Jeff Thompson | — | Julie Hodkiewicz | shade-match | 7h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 58977965 | Refund not received | Pending | Normal | Anita Littel | — | Kip Schroeder IV | Chat | refundfragranceshipping | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 10669305 | Loyalty points not posting | Solved | Normal |  Melanie Schmidt II | — |  Leonard Waters-Howell | damagedsamplesfragrance | 17h | ●Responded | 5/5 | — | — | May 12, 2026 | - | |
| 60209638 | BOPIS pickup not ready | Pending | Normal |  Sedrick Batz | — | Chaz Renner | damagedappgift-card | - | —Skipped | — | — | — | Dec 6, 2025 | - | |
| 60357221 | Influencer code not working | Solved | Normal |  Alessia Fahey | — | Vilma Gusikowski | Phone | bopis | 21h | ⊘Not fired | — | — | — | Jun 19, 2025 | - |
| 33576084 | App crashes at checkout | Solved | Low |  Georgianna Leannon | — | Darryl Jacobi | viprefund | 9h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 71872378 | Price match request | Solved | Normal |  Harmony Walter V | — | Jacklyn Dare | apployaltysamples | 6h | ○Sent, no reply | — | — | — | May 25, 2025 | - | |
| 06785883 | Where is my order? | Open | Urgent |  Ms. Urban Leannon | — | Amely Pacocha | Phone | — | - | —Skipped | — | — | — | Apr 6, 2026 | - |