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Showing 1,951 - 2,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02715998 | Missing items in shipment | Closed | Low |  Glen Schultz | — |  Leonard Waters-Howell | wholesalesamplesfragrance | 2h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 2, 2026 | |
| 70640241 | Discount code not working | Closed | Low |  Bryant Champlin | — |  Lily Raynor | gift-cardreturnswholesale | 2h | ●Responded | 1/5 | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 59800787 | Cancel order request | Closed | Low |  Tonya Streich | — |  Chaz Renner | — | 2h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Apr 2, 2026 | |
| 15119193 | App crashes at checkout | Closed | High |  Vernice Macejkovic | — |  Faith Hilll | gift-card | 2h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 2, 2026 | |
| 73715695 | Where is my order? | Closed | Normal |  Marguerite Howe | — |  Darryl Jacobi | Chat | damagedinfluencervip | 1h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 2, 2026 |
| 50600765 | Allergic reaction concern | Closed | Normal |  Ben Heidenreich | — |  Yazmin Jast | appbopis | 1h | ⊘Not fired | — | — | — | Mar 28, 2026 | Apr 2, 2026 | |
| 94182581 | Lost package follow-up | Closed | Normal |  Carrie Koelpin | — | Leonard Waters-Howell | — | 1h | ●Responded | 4/5 | — | — | Mar 30, 2026 | Apr 2, 2026 | |
| 85091423 | Where is my order? | Closed | Normal |  Ernestina Rau | — | Darryl Jacobi | loyalty | 1d | ⊘Not fired | — | — | — | Mar 28, 2026 | Apr 2, 2026 | |
| 49784658 | Missing items in shipment | Closed | Normal |  Pam Hauck | — |  Mr. Skyla Trantow | shippinggift-cardwholesale | 22h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 2, 2026 | |
| 43503270 | Gift card balance question | Closed | Normal |  Dr. Salvatore Collins | — |  Katrina Johns | — | 22h | ●Responded | 10/11 | — | — | Mar 29, 2026 | Apr 2, 2026 | |
| 12740316 | Missing samples in order | Closed | High |  Adam Erdman | — |  Amely Pacocha | Chat | shade-matchvipdamaged | 21h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 2, 2026 |
| 20005888 | Birthday gift not received | Closed | Low |  Kylie Hilll Sr. | — | Faith Hilll | Chat | samplesbopisinfluencer | 21h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 2, 2026 |
| 99619561 | Return after 30-day window | Closed | Normal |  Lowell Wehner | — |  Tommy Kuvalis | damagedloyalty | 17h | ●Responded | 5/5 | — | — | Mar 28, 2026 | Apr 2, 2026 | |
| 38037014 | BOPIS order cancelled at store | Closed | Normal |  Felicia Reinger | Silver Lake Studios |  Eula McKenzie | influencerappsamples | 17h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 12671417 | Cancel order request | Closed | Normal |  Mr. Ronald Fahey | Atlas Hospitality | Tommy Kuvalis | Chat | returnsrefund | 14h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Apr 2, 2026 |
| 71309569 | App login problem | Closed | Normal |  Marcellus Oberbrunner | — |  Steve O'Conner | Chat | influencerreturns | 2d 14h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Apr 2, 2026 |
| 70934207 | Question about product ingredients | Closed | Low |  Rowland Armstrong | — |  Miss Amber Hintz Sr. | influencer | 13h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |
| 69608142 | Cancel subscription / Auto-replenish | Closed | Normal |  Roy Cronin | — | Eula McKenzie | — | 1d 13h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 2, 2026 | |
| 58693495 | Address change after shipping | Closed | High |  Ethan Steuber | — | Faith Hilll | appshippingdamaged | 12h | ●Responded | 4/5 | — | — | Mar 25, 2026 | Apr 2, 2026 | |
| 41750812 | Order arrived damaged | Closed | Normal |  Kirk Block | — | Tommy Kuvalis | bopis | 11h | ●Responded | 5/5 | — | — | Mar 26, 2026 | Apr 2, 2026 | |
| 82461216 | Question about product ingredients | Closed | Normal |  Connie Okuneva III | — | Amely Pacocha | Phone | wholesaleloyalty | 11h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Apr 2, 2026 |
| 39412290 | Wrong shade sent | Closed | Normal |  Citlalli Welch I | — | Mr. Skyla Trantow | Chat | — | 10h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 2, 2026 |
| 84696238 | Refund not received | Closed | Normal |  Clinton Funk | — |  Dr. Mandy McLaughlin | — | 7h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Apr 1, 2026 | |
| 88245441 | Discount code not working | Closed | Urgent |  Dereck Torphy | — |  Julie Hodkiewicz | loyaltyinfluencer | 6h | ●Responded | 4/5 | — | — | Mar 25, 2026 | Apr 1, 2026 | |
| 79079092 | App login problem | Closed | Normal |  Lavonne Schimmel | — | Yazmin Jast | gift-cardrefund | 6h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Apr 1, 2026 | |
| 19545057 | Missing samples in order | Closed | Normal |  Roxane Rohan PhD | — |  Jacklyn Dare | Chat | appshipping | 6h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 1, 2026 |
| 24628415 | App crashes at checkout | Closed | Normal |  Pauline Maggio | — |  Garth Dooley | Phone | shipping | 6h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 1, 2026 |
| 93040817 | Foundation match help | Closed | High |  Sibyl Kiehn V | — | Amely Pacocha | Chat | bopisfragrance | 2d 6h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Apr 1, 2026 |
| 73764325 | App crashes at checkout | Closed | Normal |  Mrs. Monica Daugherty | — | Lily Raynor | damaged | 5h | ●Responded | 5/5 | — | — | Mar 28, 2026 | Apr 1, 2026 | |
| 18666267 | Influencer code not working | Closed | Normal |  Dr. Janelle Mills | — | Jacklyn Dare | Chat | wholesaleshade-matchgift-card | 2d 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 1, 2026 |
| 35031335 | Influencer code not working | Closed | Normal |  Mack Osinski | — |  Ignatius Cummerata | damagedreturns | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 1, 2026 | |
| 52470370 | Gift card balance question | Closed | Normal |  Miss Jacquelyn Grant-Ritchie | — | Yazmin Jast | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 1, 2026 |
| 04510550 | Order arrived damaged | Closed | Normal |  Tracey Gusikowski | — | Amely Pacocha | shade-matchdamagedsamples | 3h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 1, 2026 | |
| 94832160 | Item authenticity concern | Closed | Low |  Hollie Swift I | — |  Mr. Cade Senger | Phone | bopisapp | 3h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 1, 2026 |
| 57316610 | Where is my order? | Closed | High |  Ernesto Jacobs | — | Ignatius Cummerata | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Apr 1, 2026 |
| 01038646 | BOPIS pickup not ready | Closed | Normal |  Hayley Runolfsdottir | — | Tommy Kuvalis | Chat | influencer | 2h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 1, 2026 |
| 41031350 | Wholesale order question | Closed | Urgent |  Mrs. Ernestine Kassulke MD | — | Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 1, 2026 | |
| 81830316 | Discount code not working | Closed | Normal |  Melanie Schmidt II | — | Darryl Jacobi | — | 2h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Apr 1, 2026 | |
| 37037834 | Shipping cost question | Closed | Urgent |  Louis Herman | — | Miss Amber Hintz Sr. | loyaltygift-card | 1h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 1, 2026 | |
| 82648331 | Influencer code not working | Closed | High |  Mr. Ian Witting | — | Amely Pacocha | Chat | shippingsamples | 1h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 1, 2026 |
| 74940256 | Discount code not working | Closed | Normal |  Leann Spencer | — | Eula McKenzie | fragranceinfluencer | 1h | ⊘Not fired | — | — | — | Mar 31, 2026 | Apr 1, 2026 | |
| 03510071 | Klarna / Afterpay split issue | Closed | Normal |  Arnold Kuvalis | — | Amely Pacocha | Phone | influencer | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 1, 2026 |
| 41322892 | Pro discount enrollment | Closed | Normal |  Aliyah Lehner | — | Ignatius Cummerata | influencershipping | 3d 1h | ●Responded | 7/11 | — | — | Mar 27, 2026 | Apr 1, 2026 | |
| 34154580 | Order arrived damaged | Closed | Low |  Lilla Batz | — | Miss Amber Hintz Sr. | Chat | vip | 1h | ●Responded | 4/5 | — | — | Mar 26, 2026 | Apr 1, 2026 |
| 47066383 | Loyalty points not posting | Closed | Normal |  Mr. Joel Hayes-Hilpert | — |  Kaela Friesen | Chat | appshipping | 1h | ●Responded | 10/11 | — | — | Mar 25, 2026 | Apr 1, 2026 |
| 60808108 | Price match request | Closed | Normal |  Shea Berge | — |  Mr. Lonie Hudson | damagedgift-card | 1d | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 1, 2026 | |
| 48435282 | Lost package follow-up | Closed | Urgent |  Eloy Glover | — | Ignatius Cummerata | refund | 2d 20h | ●Responded | 9/11 | — | — | Mar 23, 2026 | Apr 1, 2026 | |
| 48676347 | Store experience feedback | Closed | High |  Josephine Bins | — | Amely Pacocha | Chat | shippingsamplesbopis | 1d 19h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 1, 2026 |
| 77112474 | Order arrived damaged | Closed | Normal |  Vena Hane | — | Amely Pacocha | Chat | shade-matchfragranceinfluencer | 17h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 1, 2026 |
| 45873428 | Wholesale order question | Closed | Normal |  Marshall Roberts | Atlas Hospitality |  Mr. Eliza Gerhold IV | Chat | refundvipreturns | 3d 16h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Apr 1, 2026 |