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Showing 20,301 - 20,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11540531 | Missing samples in order | Solved | Normal |  Dr. Janelle Mills | — |  Vilma Gusikowski | Phone | gift-carddamaged | 7d 5h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 16258820 | App login problem | Open | Normal |  Ms. Josefina Collins | — |  Steve O'Conner | shade-matchappshipping | - | —Skipped | — | — | — | Oct 25, 2025 | - | |
| 73786766 | Loyalty points not posting | Solved | Normal |  Josue Huel | — | Vilma Gusikowski | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 03096843 | Address change after shipping | Solved | High |  Kelli Klocko | — |  Eula McKenzie | loyalty | 22h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 20699398 | BOPIS pickup not ready | Solved | High |  Janis Collins | — |  Kaela Friesen | sampleswholesale | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 84823290 | Cancel subscription / Auto-replenish | Solved | Urgent |  Karley Keebler | — | Vilma Gusikowski | Chat | fragrancebopisshade-match | 14h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 49465510 | Address change after shipping | Solved | High |  Felicia Reinger | Silver Lake Studios |  Yazmin Jast | samplesinfluencershade-match | 6h | ●Responded | 5/5 | — | — | May 23, 2025 | - | |
| 90514464 | Cancel order request | Solved | Normal |  Jill Ruecker Sr. | — |  Chaz Renner | Chat | shippingshade-match | 1d 19h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 67351828 | Missing items in shipment | Solved | High |  Mr. Sam Adams | — |  Mr. Lonie Hudson | returnsgift-cardshipping | 1d 17h | ⊘Not fired | — | — | — | Jun 2, 2025 | - | |
| 32278788 | App login problem | Solved | Normal |  Chelsey Bednar-Goodwin | — |  Leonard Waters-Howell | influencerrefundsamples | 1d 8h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 01161917 | Cancel subscription / Auto-replenish | Solved | Normal |  Braden Hodkiewicz | — | Steve O'Conner | Chat | loyalty | 18h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 17119524 | Wholesale order question | Open | Low |  Evan Brown | — | Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 04216264 | Cancel order request | Solved | Normal |  Elsie Schumm | — |  Darryl Jacobi | wholesaleshippingloyalty | 5h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 64895459 | Restock alert for backorder | Solved | Low |  Mortimer Boyle | — |  Oscar O'Hara | app | 5h | ●Responded | 5/5 | — | — | Jan 31, 2026 | - | |
| 73457353 | Insider tier issue | Open | Normal |  Anita Kerluke | — | Vilma Gusikowski | influencer | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 48167831 | Address change after shipping | Solved | Low |  Kody Kling | — |  Mr. Cade Senger | — | 6h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - | |
| 67454138 | Discount code not working | Solved | Urgent |  Amos Barton | — | Mr. Lonie Hudson | Social | wholesale | 2d 13h | ⊘Not fired | — | — | — | Aug 23, 2025 | - |
| 03231359 | Order arrived damaged | Solved | Low |  Webster Gerhold | — |  Kip Schroeder IV | Phone | — | 1h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 92262882 | Return after 30-day window | Solved | Low |  Adella Shanahan | — |  Tommy Kuvalis | shippingloyalty | 4h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 83750302 | Allergic reaction concern | Solved | Normal |  Marguerite Dietrich | — |  Ignatius Cummerata | Chat | shade-matchwholesaleinfluencer | 3h | ●Responded | 10/11 | — | — | Jan 16, 2026 | - |
| 77926247 | Gift card balance question | Solved | Normal |  Scottie Schaefer DDS | — | Mr. Lonie Hudson | samplesapployalty | 2h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 91870235 | Wholesale order question | Solved | Normal |  Kaleb Block | — |  Lily Raynor | fragranceloyaltyshipping | 6h | ●Responded | 4/5 | — | — | Jan 3, 2026 | - | |
| 01137578 | Missing items in shipment | Solved | Normal |  Miss Nettie Muller | — | Steve O'Conner | Phone | — | 1d 7h | ●Responded | 4/11 | — | — | Oct 23, 2025 | - |
| 17813996 | App login problem | Solved | Low |  Edwin Hammes | — | Darryl Jacobi | Phone | wholesalefragrance | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 95201282 | Cancel order request | Solved | Normal |  Clyde Berge | — | Mr. Cade Senger | Chat | fragrancevipsamples | 4h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 35255091 | Where is my order? | Solved | Normal |  Faye Beier | — | Mr. Cade Senger | Social | — | 4h | ⊘Not fired | — | — | — | Sep 6, 2025 | - |
| 99612683 | Birthday gift not received | Solved | Normal |  Reyes Orn | — |  Dr. Mandy McLaughlin | samplesgift-card | 5h | ●Responded | 10/11 | — | — | Apr 18, 2026 | - | |
| 64839707 | BOPIS pickup not ready | Solved | Normal |  Mildred Gutkowski | — |  Faith Hilll | Phone | shade-matchreturnsapp | 1d 23h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 25558195 | Gift card balance question | Solved | Normal |  Lera Reichel DVM | — | Ignatius Cummerata | influencerreturnsshade-match | 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 21766230 | Loyalty points not posting | Pending | High |  Gary Berge | — | Dr. Mandy McLaughlin | gift-cardinfluencerdamaged | - | —Skipped | — | — | — | Dec 21, 2025 | - | |
| 38789032 | Refund not received | Solved | Normal |  Ansel Russel | — | Oscar O'Hara | Chat | returns | 14h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - |
| 56107294 | Cancel order request | Open | High |  Billie Okuneva | — | Kip Schroeder IV | Social | — | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 61006158 | Influencer code not working | Solved | Normal |  Dr. Isaiah Bahringer | — | Vilma Gusikowski | Phone | returnswholesale | 2d 13h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 43972070 | App login problem | Solved | Low |  Gloria Jakubowski | Silver Lake Studios | Lily Raynor | Chat | gift-cardsamplesshipping | 17h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 47712805 | Shipping cost question | Pending | High |  Fredrick Franey | — | Oscar O'Hara | Phone | — | - | —Skipped | — | — | — | Jun 18, 2025 | - |
| 76389744 | Item authenticity concern | Solved | Normal |  Haleigh D'Amore | — |  Jacklyn Dare | wholesalereturnsfragrance | 2h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 98144264 | Missing items in shipment | Solved | Urgent |  Caterina Wintheiser | — | Ignatius Cummerata | Chat | vipfragranceshade-match | 2d 22h | ●Responded | 4/5 | — | — | Feb 3, 2026 | - |
| 97475397 | Missing samples in order | Solved | Normal |  Julio Denesik MD | — | Mr. Cade Senger | — | 4h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | |
| 17923038 | Gift card balance question | Solved | Normal |  Davonte Kris | — | Leonard Waters-Howell | shipping | 1d 20h | ●Responded | 9/11 | — | — | Jan 18, 2026 | - | |
| 96519151 | Where is my order? | Solved | High |  Kristopher Rogahn | — | Oscar O'Hara | Chat | — | 1d 9h | ●Responded | 4/5 | — | — | Aug 1, 2025 | - |
| 87263672 | Pro discount enrollment | Solved | Normal |  Nora Schumm | — | Chaz Renner | returnsinfluencer | 6d 15h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 47229150 | Klarna / Afterpay split issue | Solved | Low |  Earnest Purdy | — |  Mr. Eliza Gerhold IV | refund | 2d 23h | ●Responded | 4/5 | — | — | Jul 30, 2025 | - | |
| 33164775 | Missing samples in order | Solved | Normal |  Melinda Runolfsdottir | — | Yazmin Jast | — | 22h | ●Responded | 10/11 | — | — | Dec 27, 2025 | - | |
| 85032556 | Shipping cost question | Solved | High |  Jon Walter | — | Kaela Friesen | Chat | — | 20h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 87731762 | Wrong shade sent | Solved | High |  Mr. Sheldon Orn | — | Mr. Cade Senger | wholesale | 4h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - | |
| 58175532 | Restock alert for backorder | Solved | Normal |  Otis Corwin | — |  Amely Pacocha | — | 15h | ●Responded | 3/5 | — | — | Oct 7, 2025 | - | |
| 29778888 | Shipping cost question | Solved | Normal |  Roger Bogan | — |  Julie Hodkiewicz | Chat | viprefund | 4h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 45623035 | Gift card balance question | Solved | Normal |  Dallas Fay | — | Yazmin Jast | Chat | influencerapp | 19h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 02645003 | Birthday gift not received | Solved | Normal |  Mr. Taylor Rogahn | — | Dr. Mandy McLaughlin | Social | loyalty | 6h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 64509828 | Insider tier issue | Solved | Normal |  Roman McClure | — | Dr. Mandy McLaughlin | — | 4h | ●Responded | 10/11 | — | — | Mar 2, 2026 | - |