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Showing 3,001 - 3,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76344148 | Lost package follow-up | Closed | High |  Roel Little | — |  Dr. Mandy McLaughlin | Chat | shipping | 15h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 2, 2026 |
| 69431738 | App crashes at checkout | Closed | Normal |  Cathy O'Keefe | — |  Julie Hodkiewicz | Chat | samplesfragrance | 1d 13h | ⊘Not fired | — | — | — | Feb 21, 2026 | Mar 2, 2026 |
| 79772817 | Refund not received | Closed | Urgent |  Josue Huel | — |  Kaela Friesen | bopis | 9h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 1, 2026 | |
| 32719327 | Order arrived damaged | Closed | Normal |  Vernon Greenholt | — |  Mr. Cade Senger | Chat | wholesaleappshade-match | 7h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 1, 2026 |
| 30036282 | Store experience feedback | Closed | Urgent |  Mr. Lucious Heidenreich | — |  Jacklyn Dare | Chat | apprefunddamaged | 6h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 1, 2026 |
| 86860831 | Pro discount enrollment | Closed | Normal |  Jordan Harber-Padberg | — |  Katrina Johns | — | 6h | ●Responded | 5/5 | — | — | Feb 24, 2026 | Mar 1, 2026 | |
| 33904586 | Insider tier issue | Closed | Low |  Mrs. Geneva Orn | — |  Mr. Eliza Gerhold IV | Social | vipreturnsfragrance | 6h | ⊘Not fired | — | — | — | Feb 22, 2026 | Mar 1, 2026 |
| 48908188 | Birthday gift not received | Closed | Normal |  Francesca Deckow DVM | — | Katrina Johns | samplesfragrancebopis | 5h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 1, 2026 | |
| 20846918 | Cancel subscription / Auto-replenish | Closed | Low |  Ms. Caleigh Maggio | — |  Darryl Jacobi | Chat | refundloyalty | 5h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 1, 2026 |
| 41523455 | Refund not received | Closed | Urgent |  Marie Kshlerin | — |  Garth Dooley | Phone | bopisvip | 5h | ○Sent, no reply | — | — | — | Feb 22, 2026 | Mar 1, 2026 |
| 93712863 | Pro discount enrollment | Closed | Urgent |  Flora Bosco | — | Darryl Jacobi | app | 4h | ●Responded | 10/11 | — | — | Feb 25, 2026 | Mar 1, 2026 | |
| 84369294 | Order arrived damaged | Closed | Normal |  Gretchen Price | Aurora Hotels Group | Dr. Mandy McLaughlin | Phone | samplesloyaltyreturns | 4h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 1, 2026 |
| 73853627 | Restock alert for backorder | Closed | Normal |  Dessie Lubowitz | — |  Ignatius Cummerata | Chat | shippingdamagedvip | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 1, 2026 |
| 33925477 | Foundation match help | Closed | Normal |  Carrie Fay | — | Garth Dooley | Chat | — | 3h | ●Responded | 4/5 | — | — | Feb 26, 2026 | Mar 1, 2026 |
| 08366839 | Foundation match help | Closed | Normal |  Karla Conroy | — |  Mr. Lonie Hudson | Social | shade-matchinfluencer | 3h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 1, 2026 |
| 65503419 | Wholesale order question | Closed | Normal |  Rose Ruecker | — |  Oscar O'Hara | damaged | 3h | ●Responded | 5/5 | — | — | Feb 23, 2026 | Mar 1, 2026 | |
| 52100880 | Missing samples in order | Closed | Low | Vernon Greenholt | — | Katrina Johns | — | 2h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 1, 2026 | |
| 18241239 | Foundation match help | Closed | Low |  Mrs. Chelsea Grant | — | Mr. Lonie Hudson | wholesale | 2h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 1, 2026 | |
| 09756988 | BOPIS pickup not ready | Closed | Normal |  Nathaniel McClure | — |  Amely Pacocha | Chat | appinfluencer | 2h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 1, 2026 |
| 32464290 | Address change after shipping | Closed | Normal |  Mrs. Rachael Weissnat | — | Ignatius Cummerata | Chat | — | 1h | ●Responded | 5/5 | — | — | Feb 22, 2026 | Mar 1, 2026 |
| 04751480 | Discount code not working | Closed | Normal |  Ms. Derick Bergstrom | — |  Mr. Skyla Trantow | Social | — | 1h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 1, 2026 |
| 44035052 | Foundation match help | Closed | High |  Kristian Shanahan | — |  Faith Hilll | Chat | wholesalegift-cardapp | 1d | ○Sent, no reply | — | — | — | Feb 25, 2026 | Mar 1, 2026 |
| 89273436 | Restock alert for backorder | Closed | Normal |  Mr. Benjamin Ryan | — | Julie Hodkiewicz | — | 2d 22h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 1, 2026 | |
| 94728727 | App login problem | Closed | Low |  Sherman Gleason | — | Mr. Cade Senger | — | 22h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Mar 1, 2026 | |
| 66783978 | Pro discount enrollment | Closed | Normal |  Zella Moen | — |  Lily Raynor | Chat | samplesdamagedfragrance | 2d 19h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Mar 1, 2026 |
| 80959921 | Insider tier issue | Closed | Normal |  Jeannie Ledner | — | Amely Pacocha | shippingdamaged | 18h | ⊘Not fired | — | — | — | Feb 25, 2026 | Mar 1, 2026 | |
| 01966721 | Allergic reaction concern | Closed | Low |  Nathaniel Franecki | — |  Eula McKenzie | damagedsamples | 2d 16h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Mar 1, 2026 | |
| 51483188 | Cancel subscription / Auto-replenish | Closed | High |  Jason Kuhlman | — |  Leonard Waters-Howell | gift-cardapprefund | 16h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 1, 2026 | |
| 57170241 | Where is my order? | Closed | Normal |  Travon Kuhic V | — | Julie Hodkiewicz | Chat | samplesreturnswholesale | 15h | ●Responded | 5/5 | — | — | Feb 23, 2026 | Mar 1, 2026 |
| 60066154 | App login problem | Closed | Low |  Wilson Osinski | — | Jacklyn Dare | — | 15h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Mar 1, 2026 | |
| 82167225 | Store experience feedback | Closed | High |  Marcellus Oberbrunner | — | Mr. Skyla Trantow | loyalty | 14h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 1, 2026 | |
| 32653191 | Restock alert for backorder | Closed | Normal |  Lauren Bergnaum | — |  Kip Schroeder IV | gift-card | 14h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 1, 2026 | |
| 59980917 | Wholesale order question | Closed | Normal |  Wanda Huels Jr. | — | Amely Pacocha | wholesaleloyaltyshipping | 13h | ●Responded | 10/11 | — | — | Feb 26, 2026 | Mar 1, 2026 | |
| 71056349 | Influencer code not working | Closed | Normal |  Jany Tromp-Monahan | — | Julie Hodkiewicz | Chat | appreturnsfragrance | 13h | ●Responded | 5/5 | — | — | Feb 23, 2026 | Mar 1, 2026 |
| 33660898 | Loyalty points not posting | Closed | High |  Rogelio Medhurst | — | Mr. Skyla Trantow | Phone | — | 2d 12h | ●Responded | 2/5 | — | — | Feb 20, 2026 | Mar 1, 2026 |
| 78992056 | Allergic reaction concern | Closed | High |  Hayley Runolfsdottir | — | Garth Dooley | Chat | — | 9h | ●Responded | 9/11 | — | — | Feb 25, 2026 | Feb 28, 2026 |
| 85931848 | Klarna / Afterpay split issue | Closed | Low |  Rubye Walker | — | Garth Dooley | damaged | 1d 7h | ●Responded | 1/5 | — | — | Feb 24, 2026 | Feb 28, 2026 | |
| 39040548 | Loyalty points not posting | Closed | Normal |  Raymond Feest | — | Lily Raynor | Phone | samplesgift-cardloyalty | 6h | ●Responded | 2/5 | — | — | Feb 26, 2026 | Feb 28, 2026 |
| 79143485 | Store experience feedback | Closed | High |  Jordi Gulgowski-Kautzer | — | Ignatius Cummerata | shade-matchvip | 5h | ●Responded | 5/5 | — | — | Feb 25, 2026 | Feb 28, 2026 | |
| 73629781 | Discount code not working | Closed | Normal |  Marquise Harvey | — | Oscar O'Hara | Chat | shade-matchbopisfragrance | 5h | ●Responded | 5/5 | — | — | Feb 21, 2026 | Feb 28, 2026 |
| 40441263 | Insider tier issue | Closed | Normal |  Daija Koss | — | Kip Schroeder IV | Chat | returnsfragrance | 4h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Feb 28, 2026 |
| 19896347 | Allergic reaction concern | Closed | Normal |  Marguerite Dietrich | — |  Vilma Gusikowski | wholesaledamaged | 4h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Feb 28, 2026 | |
| 88418523 | Insider tier issue | Closed | High |  Catherine Walter | — | Jacklyn Dare | — | 4h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Feb 28, 2026 | |
| 19144697 | Loyalty points not posting | Closed | Normal |  Sam Tillman | — | Ignatius Cummerata | gift-card | 4h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 28, 2026 | |
| 43555665 | App login problem | Closed | Normal |  Savanah Shields | — | Julie Hodkiewicz | Chat | — | 3h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Feb 28, 2026 |
| 50019553 | Address change after shipping | Closed | High |  Jayne Nader I | — | Amely Pacocha | appinfluencer | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Feb 28, 2026 | |
| 64781959 | Missing items in shipment | Closed | High |  Margaret Jakubowski DDS | — | Mr. Skyla Trantow | — | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Feb 28, 2026 | |
| 14791366 | Wrong shade sent | Closed | Low |  Anthony Streich | — |  Miss Amber Hintz Sr. | vip | 3h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 28, 2026 | |
| 25474213 | Question about product ingredients | Closed | Normal |  Patti Monahan | Verde Concierge | Eula McKenzie | Phone | refundinfluencer | 2h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 28, 2026 |
| 72770258 | Influencer code not working | Closed | Normal |  Hallie Feest | — | Julie Hodkiewicz | Chat | — | 2h | ●Responded | 5/5 | — | — | Feb 22, 2026 | Feb 28, 2026 |