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Showing 301 - 350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07771156 | Refund not received | Closed | Low |  Kaleb Block | — |  Eula McKenzie | Social | refundinfluencer | 2d 7h | ⊘Not fired | — | — | — | May 12, 2026 | May 19, 2026 |
| 06620572 | Item authenticity concern | Closed | High |  Clinton Funk | — |  Mr. Eliza Gerhold IV | — | 6h | ●Responded | 5/5 | — | — | May 18, 2026 | May 19, 2026 | |
| 12981206 | Pro discount enrollment | Closed | High |  Zachary Schmidt-Hudson | — |  Jacklyn Dare | gift-cardfragrancevip | 6h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 | |
| 45138789 | Discount code not working | Closed | High |  Josephine Bins | — |  Vilma Gusikowski | viployalty | 6h | ⊘Not fired | — | — | — | May 12, 2026 | May 19, 2026 | |
| 01717522 | Item authenticity concern | Closed | Low |  Ola Kovacek | — |  Mr. Cade Senger | Chat | conversation-mockupfragrance | 6h | ○Sent, no reply | — | 75 | May 14, 2026 | May 19, 2026 | |
| 70355024 | Missing items in shipment | Closed | Normal |  Daniel Kerluke | — | Mr. Cade Senger | samples | 1d 5h | ○Sent, no reply | — | — | — | May 16, 2026 | May 19, 2026 | |
| 57809246 | Discount code not working | Closed | Normal |  Ramon Feeney | — |  Julie Hodkiewicz | refund | 5h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 | |
| 72663361 | App login problem | Closed | Normal |  Jodi Homenick | — |  Katrina Johns | Social | — | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 19, 2026 |
| 02869304 | Where is my order? | Closed | Normal |  Kelsi Crooks | — |  Mr. Skyla Trantow | bopisvip | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 | |
| 87737849 | Refund not received | Closed | Normal |  Tanner Kautzer | — | Eula McKenzie | Chat | — | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 |
| 94264122 | Loyalty points not posting | Closed | Low |  Drew Casper | — |  Miss Amber Hintz Sr. | — | 4h | ○Sent, no reply | — | — | — | May 13, 2026 | May 19, 2026 | |
| 88035746 | Cancel order request | Closed | High |  Drew Ankunding | — |  Kaela Friesen | Chat | vipwholesale | 4h | ⊘Not fired | — | — | — | May 15, 2026 | May 19, 2026 |
| 53943882 | Wholesale order question | Closed | Low |  Anthony Schaefer | — |  Oscar O'Hara | Chat | fragrancesamplesapp | 3h | ○Sent, no reply | — | — | — | May 17, 2026 | May 19, 2026 |
| 00989878 | Discount code not working | Closed | Normal |  Jeannie Heathcote | — |  Steve O'Conner | — | 2d 3h | ○Sent, no reply | — | — | — | May 13, 2026 | May 19, 2026 | |
| 72902975 | Shipping cost question | Closed | Normal |  Brittany Tromp | — | Eula McKenzie | refundappshade-match | 3h | ○Sent, no reply | — | — | — | May 17, 2026 | May 19, 2026 | |
| 09433519 | Lost package follow-up | Closed | High |  Rowland Armstrong | — | Julie Hodkiewicz | Social | wholesaleshipping | 2h | ⊘Not fired | — | — | — | May 18, 2026 | May 19, 2026 |
| 13685556 | Order arrived damaged | Closed | Normal |  Florida Homenick | — | Miss Amber Hintz Sr. | Phone | app | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | May 19, 2026 |
| 33556177 | Question about product ingredients | Closed | Normal |  Andrew Dare | — | Miss Amber Hintz Sr. | Chat | influencervipdamaged | 2h | ○Sent, no reply | — | — | — | May 17, 2026 | May 19, 2026 |
| 67166495 | BOPIS pickup not ready | Closed | Low |  Katelyn Dickens Jr. | — |  Ignatius Cummerata | fragrance | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | May 19, 2026 | |
| 67137310 | Loyalty points not posting | Closed | Normal |  Michelle Schaefer | — | Katrina Johns | gift-cardfragranceshade-match | 1h | ●Responded | 5/5 | — | — | May 15, 2026 | May 19, 2026 | |
| 78102417 | Shipping cost question | Closed | Normal |  Clinton Wolf | — |  Mr. Lonie Hudson | Chat | returns | 1h | ○Sent, no reply | — | — | — | May 18, 2026 | May 19, 2026 |
| 19484504 | Klarna / Afterpay split issue | Closed | Normal |  Earnest Purdy | — | Julie Hodkiewicz | shade-match | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | May 19, 2026 | |
| 41796015 | Insider tier issue | Closed | Normal |  Blaise Schultz | — | Katrina Johns | — | 2d | ●Responded | 4/5 | — | — | May 15, 2026 | May 19, 2026 | |
| 46031266 | Wholesale order question | Closed | Low |  Ashley O'Keefe | — | Kaela Friesen | returns | 23h | ●Responded | 4/5 | — | — | May 15, 2026 | May 19, 2026 | |
| 71530886 | Insider tier issue | Closed | Low |  Amira Howe | — | Kaela Friesen | Social | vip | 20h | ⊘Not fired | — | — | — | May 15, 2026 | May 19, 2026 |
| 00100038 | Birthday gift not received | Closed | Low |  Claudie Gleason | — |  Amely Pacocha | refundbopisshade-match | 19h | ●Responded | 5/5 | — | — | May 14, 2026 | May 19, 2026 | |
| 27582822 | BOPIS pickup not ready | Closed | Urgent |  Kayleigh D'Amore | Studio Eleven | Mr. Skyla Trantow | returns | 18h | ○Sent, no reply | — | — | — | May 11, 2026 | May 19, 2026 | |
| 53399926 | Lost package follow-up | Closed | High |  Layla Rau | — | Amely Pacocha | wholesalesamples | 13h | ●Responded | 4/5 | — | — | May 15, 2026 | May 19, 2026 | |
| 33340095 | Address change after shipping | Closed | Urgent |  Mr. Don Baumbach | Crown Department Stores | Katrina Johns | gift-card | 13h | ●Responded | 2/5 | — | — | May 11, 2026 | May 19, 2026 | |
| 53975961 | Where is my order? | Closed | High |  Wanda Huels Jr. | — | Eula McKenzie | — | 7d 13h | ○Sent, no reply | — | — | — | May 5, 2026 | May 19, 2026 | |
| 30092071 | Question about product ingredients | Closed | Urgent |  Kimberly Tremblay | — | Mr. Lonie Hudson | shade-matchreturns | 11h | ○Sent, no reply | — | — | — | May 13, 2026 | May 19, 2026 | |
| 08628605 | Return after 30-day window | Closed | Normal |  Bulah Mohr | — | Steve O'Conner | wholesale | 10h | ●Responded | 5/5 | — | — | May 17, 2026 | May 19, 2026 | |
| 88324521 | Insider tier issue | Closed | High |  Roger Deckow | — | Amely Pacocha | Chat | — | 2d 10h | ●Responded | 4/5 | — | — | May 15, 2026 | May 19, 2026 |
| 75522238 | Missing items in shipment | Closed | Normal |  Skyla Hansen | Highland Apothecary Co |  Yazmin Jast | — | 7d 9h | ●Responded | 2/5 | — | — | May 8, 2026 | May 18, 2026 | |
| 77079634 | Shipping cost question | Closed | Normal |  Clinton Bogan | — | Eula McKenzie | samples | 7h | ○Sent, no reply | — | — | — | May 12, 2026 | May 18, 2026 | |
| 51043852 | Pro discount enrollment | Closed | Normal | Brittany Tromp | — |  Lily Raynor | Chat | — | 6h | ●Responded | 4/5 | — | — | May 17, 2026 | May 18, 2026 |
| 00192895 | Missing samples in order | Closed | Normal |  Ed Ritchie | — | Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | May 16, 2026 | May 18, 2026 |
| 57371864 | Allergic reaction concern | Closed | Normal |  Ellie Kuhn | — | Yazmin Jast | gift-card | 5h | ●Responded | 10/11 | — | — | May 12, 2026 | May 18, 2026 | |
| 35043892 | Refund not received | Closed | Normal |  Richie Konopelski | — | Eula McKenzie | Chat | shade-matchreturns | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | May 18, 2026 |
| 44183593 | Lost package follow-up | Closed | Normal |  Molly Leffler | — | Katrina Johns | fragrancedamaged | 5h | ○Sent, no reply | — | — | — | May 13, 2026 | May 18, 2026 | |
| 83397686 | Store experience feedback | Closed | Normal |  Mike Reichel V | — | Eula McKenzie | Chat | fragrancereturns | 5h | ●Responded | 7/11 | — | — | May 14, 2026 | May 18, 2026 |
| 94868575 | Order arrived damaged | Closed | Normal |  Florida Hammes | — | Lily Raynor | shipping | 5h | ⊘Not fired | — | — | — | May 13, 2026 | May 18, 2026 | |
| 24827186 | Pro discount enrollment | Closed | Low | Florida Hammes | — | Vilma Gusikowski | bopissamples | 4h | ●Responded | 4/5 | — | — | May 13, 2026 | May 18, 2026 | |
| 99836893 | Insider tier issue | Closed | High |  Marion Hermiston | — |  Faith Hilll | Social | bopisrefundfragrance | 4h | ⊘Not fired | — | — | — | May 14, 2026 | May 18, 2026 |
| 11871992 | Restock alert for backorder | Closed | High |  Kay Berge | — | Mr. Eliza Gerhold IV | Chat | returns | 4h | ●Responded | 9/11 | — | — | May 14, 2026 | May 18, 2026 |
| 33377670 | App crashes at checkout | Closed | Normal |  Robyn Price | — |  Chaz Renner | shade-matchrefund | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 | |
| 25706154 | Refund not received | Closed | Normal |  Mattie Bahringer | — | Faith Hilll | Chat | damagedbopisgift-card | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 |
| 53387071 | Cancel subscription / Auto-replenish | Closed | Normal |  Titus King IV | — |  Tommy Kuvalis | — | 3h | ⊘Not fired | — | — | — | May 14, 2026 | May 18, 2026 | |
| 96830967 | Restock alert for backorder | Closed | High |  Kyra Hermann | — | Mr. Eliza Gerhold IV | Chat | influencerapp | 3h | ⊘Not fired | — | — | — | May 15, 2026 | May 18, 2026 |
| 42401727 | Shipping cost question | Closed | Normal |  Alan Rosenbaum | — |  Darryl Jacobi | Chat | samplesbopisreturns | 3h | ⊘Not fired | — | — | — | May 12, 2026 | May 18, 2026 |