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Showing 5,401 - 5,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 83795598 | Allergic reaction concern | Closed | Low |  Mrs. Brooke Pfeffer | — |  Lily Raynor | fragrancevip | 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 22, 2025 | |
| 79861763 | Address change after shipping | Closed | Normal |  Ramon Feeney | — |  Amely Pacocha | — | 1h | ●Responded | 4/5 | — | — | Dec 18, 2025 | Dec 22, 2025 | |
| 92051399 | Wholesale order question | Closed | Low |  Austin Rosenbaum | — |  Eula McKenzie | shade-matchviployalty | 1h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 22, 2025 | |
| 36939742 | Cancel subscription / Auto-replenish | Closed | High |  Savanah Shields | — |  Steve O'Conner | Chat | damagedloyalty | 1d | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 22, 2025 |
| 15716307 | Pro discount enrollment | Closed | Normal |  Mr. Dexter Walker-Koch | — |  Yazmin Jast | influencer | 21h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 22, 2025 | |
| 57449936 | Cancel subscription / Auto-replenish | Closed | Low |  Todd Gorczany | — |  Vilma Gusikowski | Phone | — | 20h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 22, 2025 |
| 65104857 | Lost package follow-up | Closed | Low |  Veronica Russel | — |  Mr. Eliza Gerhold IV | shade-matchsamples | 1d 20h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 83686274 | Discount code not working | Closed | Urgent |  Mr. Magdalena Reynolds | — |  Mr. Cade Senger | gift-cardfragrancereturns | 2d 19h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 88381921 | Lost package follow-up | Closed | Normal |  Dr. Violet Gibson | — | Vilma Gusikowski | — | 2d 19h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 22, 2025 | |
| 72353006 | Item authenticity concern | Closed | Normal |  Merritt Gibson | — |  Mr. Lonie Hudson | — | 19h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 22, 2025 | |
| 02294814 | Influencer code not working | Closed | Normal |  Ralph Treutel | Studio Eleven |  Tommy Kuvalis | Phone | fragranceinfluencer | 18h | ⊘Not fired | — | — | — | Dec 15, 2025 | Dec 22, 2025 |
| 22584438 | Lost package follow-up | Closed | High |  Marguerite Dietrich | — | Mr. Eliza Gerhold IV | vipshade-match | 2d 18h | ●Responded | 4/5 | — | — | Dec 12, 2025 | Dec 22, 2025 | |
| 91336674 | Allergic reaction concern | Closed | Normal |  Maddison Douglas | — |  Garth Dooley | appdamaged | 18h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 65951079 | Wrong shade sent | Closed | High |  Vena Hane | — |  Kaela Friesen | loyaltyshippingdamaged | 18h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 22, 2025 | |
| 44717806 | App login problem | Closed | Normal |  Geraldine Bahringer | — | Mr. Eliza Gerhold IV | wholesale | 15h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 22, 2025 | |
| 06686100 | Discount code not working | Closed | Normal |  Miss Edith Rippin | Aurora Hotels Group |  Chaz Renner | samples | 15h | ●Responded | 5/5 | — | — | Dec 20, 2025 | Dec 22, 2025 | |
| 17708371 | Missing samples in order | Closed | High |  Leopoldo Frami-Muller | — |  Dr. Mandy McLaughlin | Chat | shade-matchreturns | 14h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 22, 2025 |
| 47387386 | Lost package follow-up | Closed | High |  Salvador Simonis | — | Amely Pacocha | damaged | 2d 14h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 22, 2025 | |
| 11253371 | Shipping cost question | Closed | Normal |  Melinda Runolfsdottir | — | Amely Pacocha | Phone | vip | 2d 12h | ●Responded | 3/5 | — | — | Dec 16, 2025 | Dec 22, 2025 |
| 44058391 | Address change after shipping | Closed | Normal |  Harry Lynch DDS | — |  Julie Hodkiewicz | fragrancereturns | 11h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 22, 2025 | |
| 30620078 | Cancel order request | Closed | Low |  Enrique Walter | — |  Kip Schroeder IV | wholesalebopis | 6h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 21, 2025 | |
| 42348199 | Missing samples in order | Closed | Low |  Dashawn Hintz | — |  Faith Hilll | — | 5h | ●Responded | 4/5 | — | — | Dec 15, 2025 | Dec 21, 2025 | |
| 50625230 | Missing samples in order | Closed | Normal |  Kirk Block | — | Mr. Eliza Gerhold IV | shippingwholesaleloyalty | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 | |
| 81395162 | Cancel order request | Closed | Urgent |  Mrs. Sylvia Kshlerin Sr. | — | Lily Raynor | loyaltyreturnsfragrance | 5h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 21, 2025 | |
| 02620997 | Return after 30-day window | Closed | Normal |  Ana Senger | — |  Mr. Skyla Trantow | gift-cardwholesaleshipping | 4h | ●Responded | 5/5 | — | — | Dec 14, 2025 | Dec 21, 2025 | |
| 87682694 | Cancel subscription / Auto-replenish | Closed | Normal |  Geraldine Dooley V | — |  Oscar O'Hara | bopisinfluencer | 4h | ●Responded | 4/5 | — | — | Dec 16, 2025 | Dec 21, 2025 | |
| 11551945 | Pro discount enrollment | Closed | Low |  Skylar Cassin | — | Kaela Friesen | refundsamplesinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 21, 2025 | |
| 16996268 | Cancel order request | Closed | Normal |  Alessia Fahey | — | Garth Dooley | fragrance | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 21, 2025 | |
| 24349924 | App crashes at checkout | Closed | High |  Florian Herman | — |  Leonard Waters-Howell | Chat | shade-matchdamagedwholesale | 3h | ●Responded | 3/5 | — | — | Dec 19, 2025 | Dec 21, 2025 |
| 66787559 | BOPIS order cancelled at store | Closed | Normal |  Dr. William Gerlach | — | Mr. Cade Senger | samplesshipping | 3h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 21, 2025 | |
| 86417576 | BOPIS pickup not ready | Closed | Low |  Margie Stokes | — | Mr. Skyla Trantow | Chat | influencersamplesshipping | 3h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 21, 2025 |
| 83614852 | Cancel subscription / Auto-replenish | Closed | Low | Skylar Cassin | — | Garth Dooley | influencerapp | 2h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 | |
| 96877297 | Order arrived damaged | Closed | Normal |  Randolph Littel | — | Oscar O'Hara | — | 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 | |
| 11319000 | Gift card balance question | Closed | High |  Kristopher Rogahn | — | Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 |
| 89677468 | Wrong shade sent | Closed | High |  Mitchell Stehr | — | Steve O'Conner | bopisloyalty | 1h | ●Responded | 5/5 | — | — | Dec 17, 2025 | Dec 21, 2025 | |
| 03400484 | App crashes at checkout | Closed | Low |  Norma Ryan | — |  Darryl Jacobi | Chat | refund | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 21, 2025 |
| 28130221 | Gift card balance question | Closed | High |  Dejon McLaughlin Sr. | — | Dr. Mandy McLaughlin | — | 1h | ●Responded | 5/5 | — | — | Dec 14, 2025 | Dec 21, 2025 | |
| 94779372 | BOPIS order cancelled at store | Closed | Normal |  Genevieve Kshlerin-Bernier | — | Kaela Friesen | wholesaleshippingfragrance | 1h | ●Responded | 10/11 | — | — | Dec 18, 2025 | Dec 21, 2025 | |
| 42191115 | Order arrived damaged | Closed | Normal |  Evan Brown | — | Mr. Eliza Gerhold IV | shade-matchshippingfragrance | 1h | ●Responded | 3/5 | — | — | Dec 15, 2025 | Dec 21, 2025 | |
| 22869321 | Gift card balance question | Closed | Normal |  Dexter Heidenreich | — | Mr. Skyla Trantow | gift-carddamagedvip | 1h | ●Responded | 4/5 | — | — | Dec 20, 2025 | Dec 21, 2025 | |
| 67099835 | App login problem | Closed | Low |  Ms. Dagmar Cremin | — | Faith Hilll | — | 10d | ●Responded | 1/11 | — | — | Dec 10, 2025 | Dec 21, 2025 | |
| 23150700 | Discount code not working | Closed | High |  Rogelio Conroy | — | Dr. Mandy McLaughlin | — | 23h | ●Responded | 7/11 | — | — | Dec 19, 2025 | Dec 21, 2025 | |
| 97623823 | Loyalty points not posting | Closed | Urgent |  Kayleigh D'Amore | Studio Eleven | Dr. Mandy McLaughlin | Phone | — | 20h | ●Responded | 5/5 | — | — | Dec 19, 2025 | Dec 21, 2025 |
| 40537714 | Price match request | Closed | Normal |  Jefferey Casper | — | Mr. Cade Senger | refundreturnssamples | 2d 20h | ●Responded | 1/5 | — | — | Dec 17, 2025 | Dec 21, 2025 | |
| 00338896 | App login problem | Closed | Normal |  Rory Blanda | — | Darryl Jacobi | gift-card | 19h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 21, 2025 | |
| 81586562 | Missing samples in order | Closed | Normal |  Katrina Hessel | — | Mr. Lonie Hudson | wholesale | 18h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 21, 2025 | |
| 16401175 | BOPIS order cancelled at store | Closed | Normal |  Daniel Miller | — |  Ignatius Cummerata | damagedvipfragrance | 16h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 | |
| 64249290 | Pro discount enrollment | Closed | Normal |  Anna Schmitt | — |  Jacklyn Dare | shipping | 2d 16h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 21, 2025 | |
| 52844103 | Question about product ingredients | Closed | Low | Savanah Shields | — | Garth Dooley | app | 16h | ●Responded | 9/11 | — | — | Dec 15, 2025 | Dec 21, 2025 | |
| 00242008 | Gift card balance question | Closed | Normal |  Alan Weissnat | — | Eula McKenzie | Chat | — | 2d 12h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 21, 2025 |