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Showing 9,851 - 9,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26792278 | App login problem | Closed | Urgent |  Miss Jayden Ferry II | — |  Mr. Lonie Hudson | samples | 18h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 14, 2025 | |
| 38776470 | Restock alert for backorder | Closed | Normal |  Chyna Langworth | — |  Eula McKenzie | bopiswholesaleshipping | 18h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 14, 2025 | |
| 05228624 | Store experience feedback | Closed | Normal |  Guy Heller | — |  Kip Schroeder IV | shade-matchvipreturns | 1d 18h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 14, 2025 | |
| 82570123 | Missing samples in order | Closed | Normal |  Frank Mante II | — |  Kaela Friesen | Chat | — | 3d 17h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 14, 2025 |
| 96950933 | Return after 30-day window | Closed | High |  Arne Fay | — |  Oscar O'Hara | Chat | wholesalesamples | 17h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 14, 2025 |
| 01299154 | Missing samples in order | Closed | Normal |  Dr. Mariela Champlin | — |  Mr. Cade Senger | gift-cardapp | 16h | ●Responded | 5/5 | — | — | Aug 7, 2025 | Aug 14, 2025 | |
| 90156836 | Allergic reaction concern | Closed | Normal |  Jeannette Bosco-Grimes | — | Eula McKenzie | vipfragrance | 1d 16h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 14, 2025 | |
| 60272402 | Cancel order request | Closed | Normal |  Gary Berge | — | Mr. Lonie Hudson | vipwholesale | 14h | ●Responded | 3/5 | — | — | Aug 12, 2025 | Aug 14, 2025 | |
| 91410636 | App login problem | Closed | Normal |  Lillie Lang | — |  Faith Hilll | — | 14h | ●Responded | 4/5 | — | — | Aug 6, 2025 | Aug 14, 2025 | |
| 91693784 | Discount code not working | Closed | Normal |  Martine O'Keefe | — |  Jacklyn Dare | Chat | — | 11h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 14, 2025 |
| 39023882 | Where is my order? | Closed | High |  Florian Herman | — |  Miss Amber Hintz Sr. | loyaltygift-card | 11h | ●Responded | 4/5 | — | — | Aug 8, 2025 | Aug 14, 2025 | |
| 89035499 | Influencer code not working | Closed | High |  Mr. Lucious Heidenreich | — |  Steve O'Conner | Chat | refundinfluencer | 6d 10h | ●Responded | 3/5 | — | — | Aug 1, 2025 | Aug 14, 2025 |
| 64068423 | Refund not received | Closed | High |  Willis Yundt | — | Mr. Lonie Hudson | Social | — | 9h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 13, 2025 |
| 19710890 | BOPIS order cancelled at store | Closed | Low |  Mr. Kent Feeney | — | Miss Amber Hintz Sr. | — | 1d 6h | ●Responded | 1/5 | — | — | Aug 8, 2025 | Aug 13, 2025 | |
| 95978235 | Missing samples in order | Closed | Normal |  Zoie Kuhic | — |  Ignatius Cummerata | Social | refundinfluencer | 6h | ⊘Not fired | — | — | — | Aug 9, 2025 | Aug 13, 2025 |
| 16612168 | Allergic reaction concern | Closed | Normal |  Orrin Lesch | — |  Lily Raynor | Chat | fragrancegift-card | 6h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 13, 2025 |
| 33728779 | Discount code not working | Closed | Low |  Tim Reynolds | — | Jacklyn Dare | returns | 2d 6h | ●Responded | 1/5 | — | — | Aug 5, 2025 | Aug 13, 2025 | |
| 66392679 | Lost package follow-up | Closed | Urgent | Florian Herman | — | Miss Amber Hintz Sr. | Social | returnsfragrance | 5h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 13, 2025 |
| 25586637 | Missing items in shipment | Closed | Low |  Forrest Stehr | — |  Chaz Renner | Social | — | 5h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 13, 2025 |
| 94022478 | Question about product ingredients | Closed | Normal |  Joel Wisoky | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 13, 2025 | |
| 59818381 | Cancel order request | Closed | Normal |  Clinton Wolf | — |  Tommy Kuvalis | Chat | bopisreturnssamples | 5h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 13, 2025 |
| 16185142 | Wrong shade sent | Closed | Normal |  Rocky Koch | — | Mr. Lonie Hudson | Chat | gift-cardinfluencershipping | 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 13, 2025 |
| 13536215 | Pro discount enrollment | Closed | Normal |  Mrs. Rachael Weissnat | — |  Amely Pacocha | Phone | gift-cardapp | 3h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 13, 2025 |
| 17053800 | Foundation match help | Closed | Low |  Tasha Cartwright II | — |  Garth Dooley | Chat | bopisloyalty | 3h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 13, 2025 |
| 42471607 | Store experience feedback | Closed | Normal |  Westley Emard | Atlas Hospitality |  Mr. Eliza Gerhold IV | Chat | refundsamples | 3h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 13, 2025 |
| 64194616 | BOPIS pickup not ready | Closed | Normal |  Bryan Osinski | — | Tommy Kuvalis | shade-matchbopisinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 13, 2025 | |
| 31878123 | Loyalty points not posting | Closed | Normal |  Alyssa Christiansen | — | Amely Pacocha | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 13, 2025 |
| 56010771 | Price match request | Closed | Normal |  Justen Tremblay | — |  Yazmin Jast | — | 1h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 13, 2025 | |
| 40894958 | Order arrived damaged | Closed | Normal |  Darla Torp-McClure PhD | — |  Mr. Skyla Trantow | Chat | shade-matchreturnsbopis | 1h | ●Responded | 4/5 | — | — | Aug 7, 2025 | Aug 13, 2025 |
| 22980258 | Pro discount enrollment | Closed | Normal |  Jim Swaniawski | — |  Katrina Johns | Chat | — | 23h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 13, 2025 |
| 52832450 | Discount code not working | Closed | Normal |  Wilmer Luettgen | — | Chaz Renner | gift-cardfragrancebopis | 2d 23h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 13, 2025 | |
| 31378257 | Refund not received | Closed | Normal |  Harmony Walter V | — | Chaz Renner | Phone | fragrance | 19h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 13, 2025 |
| 98830208 | Shipping cost question | Closed | Normal |  Opal Considine | — | Yazmin Jast | Social | returnsloyalty | 18h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 13, 2025 |
| 20441284 | Address change after shipping | Closed | Normal |  Quincy Hoeger | — |  Vilma Gusikowski | loyaltyvip | 15h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 13, 2025 | |
| 99633695 | Cancel subscription / Auto-replenish | Closed | High |  Ray Armstrong | — |  Darryl Jacobi | fragrance | 13h | ●Responded | 4/5 | — | — | Aug 8, 2025 | Aug 13, 2025 | |
| 71413693 | Foundation match help | Closed | Low |  Dr. Liam Waelchi | — | Mr. Cade Senger | fragranceshippingloyalty | 10h | ●Responded | 5/5 | — | — | Aug 5, 2025 | Aug 13, 2025 | |
| 53595680 | Insider tier issue | Closed | Normal |  Hugo Hintz | — | Oscar O'Hara | fragrance | 9h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 | |
| 21091176 | Restock alert for backorder | Closed | Normal |  Cecilia Hilll | Quartz Gifting | Amely Pacocha | Chat | shade-matchrefund | 9h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 12, 2025 |
| 62446586 | Pro discount enrollment | Closed | Normal |  Della McKenzie | — | Vilma Gusikowski | bopis | 6h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 12, 2025 | |
| 10950269 | Wholesale order question | Closed | Normal |  Irma Fahey | — | Yazmin Jast | Chat | loyaltydamaged | 6h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 12, 2025 |
| 74727721 | Refund not received | Closed | Low |  Berneice Heller | — | Kip Schroeder IV | returnsapp | 5h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 12, 2025 | |
| 14177934 | Question about product ingredients | Closed | Normal |  Josh Dooley | — | Yazmin Jast | Chat | fragrance | 5h | ●Responded | 10/11 | — | — | Aug 6, 2025 | Aug 12, 2025 |
| 54400126 | Wrong shade sent | Closed | Low |  Dr. Elsa Stroman DVM | — | Kaela Friesen | returnssamplesapp | 5h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 12, 2025 | |
| 13802454 | Order arrived damaged | Closed | Low |  Everardo Larson | — | Lily Raynor | shippingshade-matchapp | 5h | ●Responded | 3/5 | — | — | Aug 8, 2025 | Aug 12, 2025 | |
| 98865076 | App crashes at checkout | Closed | Normal |  Jeanne Gleason | — | Vilma Gusikowski | Phone | influencer | 4h | ⊘Not fired | — | — | — | Aug 8, 2025 | Aug 12, 2025 |
| 16148792 | Where is my order? | Closed | Low |  Kay Berge | — | Chaz Renner | Chat | shade-matchviprefund | 4h | ●Responded | 10/11 | — | — | Aug 10, 2025 | Aug 12, 2025 |
| 77301527 | Shipping cost question | Closed | Normal |  Ginger Hilll | — |  Leonard Waters-Howell | Chat | gift-cardreturns | 4h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 |
| 93298942 | Klarna / Afterpay split issue | Closed | Urgent |  Gloria Jakubowski | Silver Lake Studios | Mr. Lonie Hudson | Chat | loyaltyshippingsamples | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 12, 2025 |
| 40338734 | Wrong shade sent | Closed | Normal |  Reva Schuster | — | Kaela Friesen | Chat | shippingshade-matchgift-card | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 12, 2025 |
| 51989931 | Lost package follow-up | Closed | High |  Hollie Wunsch | — | Miss Amber Hintz Sr. | loyaltyreturnsgift-card | 4h | ●Responded | 9/11 | — | — | Aug 5, 2025 | Aug 12, 2025 |