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Showing 10,701 - 10,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70580703 | Discount code not working | Closed | Low |  Clint Konopelski | — |  Kaela Friesen | Chat | — | 7h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 19, 2025 |
| 77468735 | Birthday gift not received | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Dr. Mandy McLaughlin | Chat | fragrancebopis | 7h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 19, 2025 |
| 51460781 | Discount code not working | Closed | Low |  Mr. Ronald Fahey | Atlas Hospitality |  Mr. Lonie Hudson | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 19, 2025 |
| 14918863 | Question about product ingredients | Closed | Low |  Danielle Kshlerin | — |  Ignatius Cummerata | Chat | vip | 6h | ●Responded | 5/5 | — | — | Jul 15, 2025 | Jul 19, 2025 |
| 26306012 | Lost package follow-up | Closed | Normal |  Susan Becker | — |  Miss Amber Hintz Sr. | fragrancewholesalegift-card | 5h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 19, 2025 | |
| 17638737 | Discount code not working | Closed | Normal |  Moshe Bode MD | — |  Faith Hilll | Phone | refundshipping | 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 19, 2025 |
| 18801312 | Gift card balance question | Closed | Low |  Patty Pfannerstill II | — |  Eula McKenzie | sampleswholesale | 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 19, 2025 | |
| 74654572 | Pro discount enrollment | Closed | High |  Titus King IV | — |  Chaz Renner | Chat | — | 4h | ●Responded | 5/5 | — | — | Jul 14, 2025 | Jul 19, 2025 |
| 85509131 | Question about product ingredients | Closed | Normal |  Sherman Gleason | — |  Mr. Skyla Trantow | Chat | — | 4h | ●Responded | 3/5 | — | — | Jul 12, 2025 | Jul 19, 2025 |
| 46050503 | Loyalty points not posting | Closed | Normal |  Willy Welch | House of Lumière |  Leonard Waters-Howell | Chat | — | 3h | ●Responded | 5/5 | — | — | Jul 16, 2025 | Jul 19, 2025 |
| 96991221 | Klarna / Afterpay split issue | Closed | Normal |  Tobin Dibbert | — |  Kip Schroeder IV | Phone | bopisinfluencer | 1d 3h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 19, 2025 |
| 01226126 | Restock alert for backorder | Closed | Normal |  Jonatan Hammes-Toy | — |  Katrina Johns | Chat | returnsgift-card | 3h | ●Responded | 5/5 | — | — | Jul 13, 2025 | Jul 19, 2025 |
| 68829250 | BOPIS pickup not ready | Closed | Urgent |  Eugene Koepp | — | Kip Schroeder IV | Phone | influencerbopisfragrance | 2h | ⊘Not fired | — | — | — | Jul 12, 2025 | Jul 19, 2025 |
| 80990284 | Restock alert for backorder | Closed | Normal |  Olga Hegmann | — |  Jacklyn Dare | Chat | influencer | 2h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 19, 2025 |
| 84205877 | Discount code not working | Closed | Normal |  Mr. Willard Moen | — |  Steve O'Conner | Chat | shippinggift-card | 2h | ⊘Not fired | — | — | — | Jul 18, 2025 | Jul 19, 2025 |
| 47362849 | Influencer code not working | Closed | Normal |  Mohamed O'Keefe | — |  Mr. Eliza Gerhold IV | influencerrefund | 1h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 19, 2025 | |
| 92995306 | Gift card balance question | Closed | Normal |  Montana Gutmann | — |  Lily Raynor | Chat | — | 1d | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 19, 2025 |
| 57724133 | Cancel subscription / Auto-replenish | Closed | Low |  Wm Kub | — |  Garth Dooley | vipshipping | 1d | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 19, 2025 | |
| 48284135 | Cancel subscription / Auto-replenish | Closed | Normal |  Ernestina Rau | — | Garth Dooley | loyalty | 7d 20h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 19, 2025 | |
| 79965065 | Where is my order? | Closed | Normal |  Layla Rau | — | Mr. Skyla Trantow | Social | — | 20h | ⊘Not fired | — | — | — | Jul 16, 2025 | Jul 19, 2025 |
| 79212502 | Item authenticity concern | Closed | Normal |  Margaret Jakubowski DDS | — | Chaz Renner | bopis | 16h | ⊘Not fired | — | — | — | Jul 11, 2025 | Jul 19, 2025 | |
| 24779583 | Insider tier issue | Closed | Normal |  Forrest Considine-Conroy | — |  Yazmin Jast | damagedapp | 1d 15h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 19, 2025 | |
| 73630179 | Restock alert for backorder | Closed | Urgent |  Darrel Murazik | House of Lumière | Mr. Eliza Gerhold IV | — | 1d 15h | ●Responded | 4/5 | — | — | Jul 12, 2025 | Jul 19, 2025 | |
| 21578802 | Order arrived damaged | Closed | Normal |  Berneice Heller | — | Yazmin Jast | damaged | 15h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 19, 2025 | |
| 39472841 | Question about product ingredients | Closed | Low |  Marilou Luettgen | — | Yazmin Jast | — | 3d 13h | ●Responded | 1/5 | — | — | Jul 11, 2025 | Jul 19, 2025 | |
| 44477444 | App login problem | Closed | Urgent |  Claudine Daugherty-Boyer | — |  Amely Pacocha | refundshipping | 13h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 19, 2025 | |
| 40439395 | App crashes at checkout | Closed | Low |  Merle Hermiston | — | Ignatius Cummerata | Chat | fragrance | 13h | ●Responded | 5/5 | — | — | Jul 14, 2025 | Jul 19, 2025 |
| 97283869 | Item authenticity concern | Closed | Normal |  Francesca Stracke | — | Kip Schroeder IV | Chat | — | 1d 12h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 19, 2025 |
| 41798132 | Item authenticity concern | Closed | Normal |  Mrs. Easter Jakubowski Jr. | — |  Darryl Jacobi | — | 8h | ⊘Not fired | — | — | — | Jul 16, 2025 | Jul 18, 2025 | |
| 39025267 | BOPIS pickup not ready | Closed | Normal |  Patty Pacocha | — |  Oscar O'Hara | Chat | fragrancereturns | 1d 7h | ●Responded | 7/11 | — | — | Jul 14, 2025 | Jul 18, 2025 |
| 37225053 | Gift card balance question | Closed | High |  Jaylon Turcotte | — | Chaz Renner | influencershipping | 6h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 18, 2025 | |
| 51110395 | BOPIS pickup not ready | Closed | Normal |  Gennaro Jaskolski | — | Lily Raynor | — | 8d 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 18, 2025 | |
| 28608160 | Foundation match help | Closed | Low |  Forrest Mraz | — | Amely Pacocha | Chat | returnswholesalebopis | 2d 6h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 18, 2025 |
| 44206890 | Influencer code not working | Closed | Urgent |  Bruce Kozey | — | Chaz Renner | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 18, 2025 |
| 90430490 | App login problem | Closed | Normal |  Amber Herman | — |  Tommy Kuvalis | loyaltysampleswholesale | 6h | ⊘Not fired | — | — | — | Jul 16, 2025 | Jul 18, 2025 | |
| 25391374 | Birthday gift not received | Closed | Normal |  Richie Konopelski | — | Mr. Lonie Hudson | vipsamples | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 | |
| 92892904 | Klarna / Afterpay split issue | Closed | Normal |  Salvatore Hammes | — | Leonard Waters-Howell | Social | loyaltyshade-matchreturns | 5h | ⊘Not fired | — | — | — | Jul 16, 2025 | Jul 18, 2025 |
| 07372636 | Where is my order? | Closed | Normal |  Nathaniel Quigley-Ziemann | — | Mr. Eliza Gerhold IV | Chat | — | 4h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 59005867 | Cancel order request | Closed | Normal |  Roxane Rohan PhD | — | Katrina Johns | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 18, 2025 | |
| 25585071 | Shipping cost question | Closed | Normal |  Beulah Lesch | — | Yazmin Jast | damaged | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 18, 2025 | |
| 74763658 | Question about product ingredients | Closed | Normal |  Mr. Estefania Lesch | — | Ignatius Cummerata | — | 4h | ●Responded | 10/11 | — | — | Jul 11, 2025 | Jul 18, 2025 | |
| 01246664 | Missing items in shipment | Closed | Normal |  Marie Kshlerin | — | Faith Hilll | — | 3h | ⊘Not fired | — | — | — | Jul 15, 2025 | Jul 18, 2025 | |
| 02042486 | Wrong shade sent | Closed | Normal |  Ernie West | — | Dr. Mandy McLaughlin | Social | gift-cardvipbopis | 3h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 18, 2025 |
| 11132311 | App login problem | Closed | Normal |  Quincy Hoeger | — | Miss Amber Hintz Sr. | Phone | — | 3h | ●Responded | 5/5 | — | — | Jul 17, 2025 | Jul 18, 2025 |
| 56225955 | BOPIS order cancelled at store | Closed | Normal |  Lilla Batz | — | Garth Dooley | Chat | vip | 3h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 71106513 | Foundation match help | Closed | Low |  Yasmeen Lebsack Sr. | — | Tommy Kuvalis | Phone | fragrance | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 34023316 | Loyalty points not posting | Closed | Normal |  Nicolas Rau Sr. | — | Steve O'Conner | loyaltyshippingwholesale | 1h | ●Responded | 5/5 | — | — | Jul 17, 2025 | Jul 18, 2025 | |
| 88648202 | Loyalty points not posting | Closed | Normal |  Miss Christop Grimes | — | Mr. Lonie Hudson | Chat | samplesshippingapp | 1h | ●Responded | 7/11 | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 14574448 | Shipping cost question | Closed | Low |  Ginger Hilll | — | Tommy Kuvalis | Chat | fragrancegift-card | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 46038811 | Address change after shipping | Closed | Normal |  Catherine Walter | — | Darryl Jacobi | damagedinfluencer | 1d | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |