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Showing 12,251 - 12,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24844290 | App crashes at checkout | Closed | High |  Marcellus Oberbrunner | — |  Kip Schroeder IV | Chat | — | 16h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 33720657 | Cancel subscription / Auto-replenish | Closed | Low |  Lula Mraz | — |  Darryl Jacobi | Chat | — | 15h | ⊘Not fired | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 75590669 | Return after 30-day window | Closed | High |  Jefferey Casper | — |  Tommy Kuvalis | Chat | appwholesalegift-card | 4d 13h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 5, 2025 |
| 91599230 | Discount code not working | Closed | Normal |  Dereck Torphy | — |  Eula McKenzie | Chat | — | 13h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 65202690 | Insider tier issue | Closed | High |  Jasper Bahringer | — |  Mr. Lonie Hudson | Social | returns | 5d 12h | ⊘Not fired | — | — | — | May 24, 2025 | Jun 5, 2025 |
| 69328843 | Allergic reaction concern | Closed | High |  Erika Yundt PhD | — | Kip Schroeder IV | damagedshade-match | 12h | ●Responded | 10/11 | — | — | May 31, 2025 | Jun 5, 2025 | |
| 07097377 | Birthday gift not received | Closed | Urgent |  Lamar Hilll | — | Darryl Jacobi | shade-matchreturnsfragrance | 1d 10h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 5, 2025 | |
| 76011135 | App login problem | Closed | Normal |  Frank Predovic | — |  Mr. Cade Senger | — | 1d 9h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 | |
| 62966953 | Cancel order request | Closed | Normal |  Eldridge Feeney | — |  Mr. Eliza Gerhold IV | — | 8h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 | |
| 99221420 | App crashes at checkout | Closed | Low |  Sean Farrell Sr. | — |  Ignatius Cummerata | Chat | returnsrefund | 7h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 4, 2025 |
| 37149229 | Question about product ingredients | Closed | Low |  Kay Schoen | — |  Dr. Mandy McLaughlin | Chat | refundwholesale | 6h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |
| 62712101 | Question about product ingredients | Closed | Normal |  Clara Brekke | — |  Oscar O'Hara | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |
| 37076597 | Foundation match help | Closed | Low |  Miss Millie Grimes | — | Ignatius Cummerata | Chat | apployaltysamples | 6h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 4, 2025 |
| 25574820 | Shipping cost question | Closed | Normal |  George Nader | Pinecrest Wellness | Tommy Kuvalis | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 |
| 38841259 | Missing samples in order | Closed | Normal |  Eugene Koepp | — |  Katrina Johns | Chat | gift-cardvipinfluencer | 5h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 4, 2025 |
| 63722398 | Wholesale order question | Closed | High |  Sam Tillman | — |  Leonard Waters-Howell | Phone | samples | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |
| 59564768 | Gift card balance question | Closed | High |  Tyra Konopelski DDS | — | Dr. Mandy McLaughlin | Phone | damagedinfluencerrefund | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |
| 73538025 | Gift card balance question | Closed | Normal |  Tristian Murphy | — |  Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 | |
| 61859647 | Cancel order request | Closed | Normal |  Bert Terry | — |  Lily Raynor | Chat | wholesalevipdamaged | 5h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 4, 2025 |
| 62573768 | Cancel order request | Closed | Low |  Elyse Ernser | — |  Miss Amber Hintz Sr. | Chat | — | 5h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 4, 2025 |
| 68445943 | Store experience feedback | Closed | Normal |  Jerry Cruickshank | — | Mr. Eliza Gerhold IV | shade-match | 1d 4h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 4, 2025 | |
| 47056530 | Pro discount enrollment | Closed | Normal |  Mrs. Ernestine Kassulke MD | — |  Mr. Skyla Trantow | Chat | shippingloyalty | 4h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 |
| 98279663 | Price match request | Closed | Low |  Mamie Ortiz | — |  Amely Pacocha | shippinggift-cardapp | 4h | ●Responded | 3/5 | — | — | May 31, 2025 | Jun 4, 2025 | |
| 39458404 | Foundation match help | Closed | Low |  Evan Brown | — | Katrina Johns | refundshade-match | 4h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 4, 2025 | |
| 23183572 | Missing samples in order | Closed | Normal |  Jolie Rau | — | Mr. Lonie Hudson | shippingrefundinfluencer | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 4, 2025 | |
| 91695550 | Gift card balance question | Closed | Normal |  Miss Caroline Gusikowski | — |  Vilma Gusikowski | — | 3h | ⊘Not fired | — | — | — | May 29, 2025 | Jun 4, 2025 | |
| 07127411 | Address change after shipping | Closed | Normal |  Jeff Thompson | — | Ignatius Cummerata | Chat | influencerwholesaleloyalty | 3h | ⊘Not fired | — | — | — | Jun 1, 2025 | Jun 4, 2025 |
| 53663367 | Shipping cost question | Closed | High |  Sammy Schowalter | Beacon Hospitality | Darryl Jacobi | — | 1d 2h | ●Responded | 1/5 | — | — | Jun 1, 2025 | Jun 4, 2025 | |
| 50176898 | App crashes at checkout | Closed | Normal |  Josue Huel | — |  Yazmin Jast | Chat | vip | 2h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 4, 2025 |
| 53899234 | Restock alert for backorder | Closed | Normal |  Dariana Bradtke | — | Katrina Johns | wholesalerefundinfluencer | 1h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 4, 2025 | |
| 30125131 | Allergic reaction concern | Closed | Normal |  Naomi Pacocha | — | Mr. Eliza Gerhold IV | Chat | returnsvip | 1h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 4, 2025 |
| 87063825 | App login problem | Closed | Low |  Dr. Carlie Kovacek | — | Vilma Gusikowski | Phone | gift-cardshipping | 1h | ●Responded | 4/5 | — | — | May 29, 2025 | Jun 4, 2025 |
| 42063132 | Restock alert for backorder | Closed | Normal |  Toby Mosciski | — | Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 4, 2025 | |
| 38783497 | BOPIS pickup not ready | Closed | Low |  Kelsi Crooks | — |  Steve O'Conner | Chat | damagedfragrance | 1h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |
| 08489131 | Pro discount enrollment | Closed | Normal |  Terence Schiller | — | Amely Pacocha | wholesale | 1d | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 4, 2025 | |
| 60859618 | Wholesale order question | Closed | High |  Ms. Lula Aufderhar | — | Tommy Kuvalis | bopisvip | 1d | ⊘Not fired | — | — | — | May 29, 2025 | Jun 4, 2025 | |
| 73821951 | Wholesale order question | Closed | Low |  Dr. Isaiah Bahringer | — | Katrina Johns | loyaltygift-card | 2d 23h | ●Responded | 1/5 | — | — | May 30, 2025 | Jun 4, 2025 | |
| 92435161 | App login problem | Closed | Urgent |  Mr. Damon Friesen | — | Mr. Skyla Trantow | Social | samplesvip | 22h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 4, 2025 |
| 29656071 | Missing samples in order | Closed | Normal |  Norberto Kertzmann | — | Tommy Kuvalis | — | 21h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 | |
| 70547495 | App login problem | Closed | Normal |  Katrina Hessel | — | Mr. Lonie Hudson | Chat | returns | 19h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 |
| 75823642 | BOPIS order cancelled at store | Closed | Normal |  Loren Casper | — | Mr. Lonie Hudson | — | 18h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 | |
| 25860901 | Where is my order? | Closed | High |  Melinda Sporer | — | Mr. Skyla Trantow | Phone | — | 1d 14h | ●Responded | 9/11 | — | — | May 27, 2025 | Jun 4, 2025 |
| 31196166 | App login problem | Closed | Normal |  Mildred Wunsch | — | Mr. Skyla Trantow | shipping | 14h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 4, 2025 | |
| 29864762 | Loyalty points not posting | Closed | Low |  Ms. Patsy Jenkins-Kautzer | — | Yazmin Jast | Chat | samplesshade-matchapp | 10h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 4, 2025 |
| 97538586 | Address change after shipping | Closed | Normal |  Reta Cole-Crist | — |  Chaz Renner | damagedshade-matchshipping | 10h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 4, 2025 | |
| 09156954 | Lost package follow-up | Closed | Urgent |  Marie Kshlerin | — | Kaela Friesen | shade-matchdamagedrefund | 1d 8h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 3, 2025 | |
| 44004657 | Where is my order? | Closed | Normal |  Layla Rau | — | Katrina Johns | fragrancerefundapp | 8h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 3, 2025 | |
| 96643380 | Wrong shade sent | Closed | High |  Harry Grimes | — |  Jacklyn Dare | Chat | — | 1d 8h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 3, 2025 |
| 26465358 | Item authenticity concern | Closed | High |  Abraham Veum | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 3, 2025 | |
| 46663608 | Foundation match help | Closed | Normal |  Reva Schuster | — | Miss Amber Hintz Sr. | Chat | gift-carddamaged | 6h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 3, 2025 |