TicketsAll tickets
Showing 12,451 - 12,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36866616 | Store experience feedback | Closed | High |  Sherman Gleason | — |  Garth Dooley | Chat | viployalty | 3h | ○Sent, no reply | — | — | — | May 25, 2025 | May 29, 2025 |
| 53949657 | Return after 30-day window | Closed | Normal |  Ms. Sally Pfeffer | — |  Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | May 23, 2025 | May 29, 2025 |
| 27577487 | Shipping cost question | Closed | Urgent |  Mack Osinski | — |  Oscar O'Hara | Chat | loyalty | 1h | ⊘Not fired | — | — | — | May 27, 2025 | May 29, 2025 |
| 85035586 | Where is my order? | Closed | Low |  Reyes Orn | — | Oscar O'Hara | — | 22h | ○Sent, no reply | — | — | — | May 27, 2025 | May 29, 2025 | |
| 02638213 | Question about product ingredients | Closed | High |  Mr. Tom Barton | — |  Chaz Renner | Chat | — | 22h | ⊘Not fired | — | — | — | May 25, 2025 | May 29, 2025 |
| 08478453 | Shipping cost question | Closed | Low |  Olive Volkman | — |  Dr. Mandy McLaughlin | Chat | — | 19h | ○Sent, no reply | — | — | — | May 27, 2025 | May 29, 2025 |
| 64144808 | Missing samples in order | Closed | Normal |  Ted Swift | — | Garth Dooley | Chat | — | 2d 17h | ●Responded | 9/11 | — | — | May 23, 2025 | May 29, 2025 |
| 41366331 | Cancel order request | Closed | Normal |  Cordie Jaskolski | — |  Kip Schroeder IV | Social | — | 15h | ⊘Not fired | — | — | — | May 26, 2025 | May 29, 2025 |
| 67024289 | Wholesale order question | Closed | High |  Molly Leffler | — |  Yazmin Jast | vipgift-card | 1d 14h | ○Sent, no reply | — | — | — | May 25, 2025 | May 29, 2025 | |
| 49260782 | Missing items in shipment | Closed | Normal |  Florida Hammes | — |  Mr. Cade Senger | Chat | bopisinfluencer | 13h | ●Responded | 5/5 | — | — | May 26, 2025 | May 29, 2025 |
| 02507588 | App crashes at checkout | Closed | Low |  Rex Crist | — |  Katrina Johns | Chat | — | 1d 10h | ●Responded | 9/11 | — | — | May 26, 2025 | May 29, 2025 |
| 84115611 | Discount code not working | Closed | High |  Mrs. Glenda Dibbert | — | Dr. Mandy McLaughlin | Social | samplesshippingvip | 2d 10h | ⊘Not fired | — | — | — | May 23, 2025 | May 29, 2025 |
| 97946516 | Price match request | Closed | High |  Rhett Ondricka DDS | — |  Eula McKenzie | shipping | 7h | ⊘Not fired | — | — | — | May 23, 2025 | May 28, 2025 | |
| 84648668 | Store experience feedback | Closed | Normal |  Lorraine Carroll Jr. | — | Dr. Mandy McLaughlin | Phone | wholesaleloyaltyshade-match | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | May 28, 2025 |
| 67721975 | Klarna / Afterpay split issue | Closed | Normal |  Lisette Block | — | Dr. Mandy McLaughlin | influencersamplesfragrance | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | May 28, 2025 | |
| 23474176 | App crashes at checkout | Closed | High |  Retha Boyer Jr. | — |  Steve O'Conner | Phone | returns | 5h | ○Sent, no reply | — | — | — | May 27, 2025 | May 28, 2025 |
| 69294975 | App crashes at checkout | Closed | Normal |  Rogelio Conroy | — | Mr. Cade Senger | appwholesale | 5h | ⊘Not fired | — | — | — | May 22, 2025 | May 28, 2025 | |
| 85204303 | Loyalty points not posting | Closed | Normal |  Leonard Towne | — |  Miss Amber Hintz Sr. | Chat | refundshade-match | 5h | ⊘Not fired | — | — | — | May 24, 2025 | May 28, 2025 |
| 05220456 | Where is my order? | Closed | Low |  Harmony Walter V | — |  Julie Hodkiewicz | Chat | appinfluencerrefund | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | May 28, 2025 |
| 35131183 | BOPIS pickup not ready | Closed | Normal |  Rodney Mills III | — | Miss Amber Hintz Sr. | samplesloyaltyrefund | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | May 28, 2025 | |
| 88894845 | Shipping cost question | Closed | Normal |  Virgil Thiel | Atlas Hospitality |  Leonard Waters-Howell | refund | 4h | ●Responded | 4/11 | — | — | May 23, 2025 | May 28, 2025 | |
| 14757068 | Insider tier issue | Closed | Urgent |  Horace Satterfield | — | Steve O'Conner | — | 3h | ○Sent, no reply | — | — | — | May 23, 2025 | May 28, 2025 | |
| 19528830 | Gift card balance question | Closed | Normal |  Cecilia Hilll | Quartz Gifting | Oscar O'Hara | Phone | shipping | 3h | ○Sent, no reply | — | — | — | May 23, 2025 | May 28, 2025 |
| 56774707 | Allergic reaction concern | Closed | Low |  Jodi Homenick | — | Kip Schroeder IV | loyaltygift-cardvip | 2h | ○Sent, no reply | — | — | — | May 27, 2025 | May 28, 2025 | |
| 48262257 | Store experience feedback | Closed | Normal |  Miss Kathy Trantow Sr. | — | Darryl Jacobi | bopis | 2h | ○Sent, no reply | — | — | — | May 27, 2025 | May 28, 2025 | |
| 08873159 | Cancel subscription / Auto-replenish | Closed | Normal |  Osvaldo Roberts | — | Katrina Johns | Chat | — | 1h | ○Sent, no reply | — | — | — | May 23, 2025 | May 28, 2025 |
| 31068560 | App login problem | Closed | Normal |  Felton Simonis | — | Oscar O'Hara | gift-cardloyaltydamaged | 1h | ○Sent, no reply | — | — | — | May 27, 2025 | May 28, 2025 | |
| 16885136 | Order arrived damaged | Closed | Normal |  Roel Little | — |  Mr. Skyla Trantow | Phone | — | 13h | ⊘Not fired | — | — | — | May 26, 2025 | May 28, 2025 |
| 98765641 | Shipping cost question | Closed | Normal |  Carol Baumbach | — | Leonard Waters-Howell | damagedshade-matchreturns | 11h | ○Sent, no reply | — | — | — | May 24, 2025 | May 28, 2025 | |
| 48571519 | Item authenticity concern | Closed | Normal |  Janice McGlynn | — | Mr. Cade Senger | wholesaleloyalty | 9h | ○Sent, no reply | — | — | — | May 22, 2025 | May 27, 2025 | |
| 10143980 | Where is my order? | Closed | Normal |  Mallory Little | — | Miss Amber Hintz Sr. | shade-matchreturns | 6h | ●Responded | 5/5 | — | — | May 24, 2025 | May 27, 2025 | |
| 03149759 | Where is my order? | Closed | Normal |  Daniel Miller | — | Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | May 27, 2025 | |
| 38499896 | Refund not received | Closed | High |  Mandy Nader | — | Oscar O'Hara | shade-matchvipshipping | 5h | ⊘Not fired | — | — | — | May 23, 2025 | May 27, 2025 | |
| 82656632 | Question about product ingredients | Closed | Normal |  Caterina Wintheiser | — |  Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | May 27, 2025 |
| 01980356 | Where is my order? | Closed | High |  Dr. Mariela Champlin | — |  Mr. Eliza Gerhold IV | damaged | 2d 5h | ○Sent, no reply | — | — | — | May 23, 2025 | May 27, 2025 | |
| 24450138 | Return after 30-day window | Closed | Normal |  Brandt Legros | — | Steve O'Conner | fragrance | 5h | ○Sent, no reply | — | — | — | May 26, 2025 | May 27, 2025 | |
| 91972777 | Price match request | Closed | Low |  Carl Murphy | — | Mr. Skyla Trantow | refundappinfluencer | 3h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 | |
| 10584842 | Birthday gift not received | Closed | Normal |  Jessy Reichel | — |  Mr. Lonie Hudson | Chat | — | 3h | ○Sent, no reply | — | — | — | May 26, 2025 | May 27, 2025 |
| 93335113 | Restock alert for backorder | Closed | Normal |  Dominic Ankunding | — |  Jacklyn Dare | Chat | — | 2h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 |
| 09519782 | Gift card balance question | Closed | Low |  Mr. Tommie Haley II | — | Miss Amber Hintz Sr. | damaged | 23h | ⊘Not fired | — | — | — | May 25, 2025 | May 27, 2025 | |
| 02539515 | Birthday gift not received | Closed | Normal |  Mr. Rufus Will I | — | Mr. Lonie Hudson | wholesaleappfragrance | 22h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 | |
| 72481629 | Missing items in shipment | Closed | Normal |  Rowland Armstrong | — | Mr. Lonie Hudson | returns | 20h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 | |
| 79085980 | Wholesale order question | Closed | Normal |  Brittany Tromp | — | Leonard Waters-Howell | Social | influencerdamagedgift-card | 14h | ⊘Not fired | — | — | — | May 23, 2025 | May 27, 2025 |
| 32379586 | Question about product ingredients | Closed | Normal |  Icie Cummerata | — | Mr. Lonie Hudson | — | 13h | ●Responded | 2/5 | — | — | May 24, 2025 | May 27, 2025 | |
| 00971383 | Cancel order request | Closed | Urgent |  Ron Sawayn | Highland Apothecary Co | Miss Amber Hintz Sr. | Chat | shade-match | 10h | ○Sent, no reply | — | — | — | May 24, 2025 | May 27, 2025 |
| 84556659 | Where is my order? | Closed | High |  Weston Bogisich | — | Julie Hodkiewicz | Chat | gift-cardloyaltyshipping | 6h | ●Responded | 4/5 | — | — | May 23, 2025 | May 26, 2025 |
| 97822261 | Store experience feedback | Closed | Normal |  Kathryn Russel IV | — |  Ignatius Cummerata | Chat | influencer | 4h | ●Responded | 2/5 | — | — | May 24, 2025 | May 26, 2025 |
| 93250057 | Pro discount enrollment | Closed | Normal |  Dr. Donavon Sporer | — | Kip Schroeder IV | vip | 4h | ○Sent, no reply | — | — | — | May 24, 2025 | May 26, 2025 | |
| 77422716 | Cancel order request | Closed | Normal |  Kimberly Tremblay | — | Dr. Mandy McLaughlin | — | 3h | ●Responded | 4/5 | — | — | May 23, 2025 | May 26, 2025 | |
| 23266878 | Store experience feedback | Closed | Normal |  Jonatan Hammes-Toy | — |  Faith Hilll | Social | wholesalevipapp | 2h | ⊘Not fired | — | — | — | May 23, 2025 | May 26, 2025 |