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Showing 17,751 - 17,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32143264 | BOPIS pickup not ready | Solved | Normal |  Marvin Collier | — |  Julie Hodkiewicz | app | 23h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | |
| 71163186 | Refund not received | Solved | Normal |  Stephen Kozey | — |  Faith Hilll | refund | 17h | ⊘Not fired | — | — | — | Mar 11, 2026 | - | |
| 00052738 | BOPIS order cancelled at store | Solved | Normal |  Karen Flatley | — |  Dr. Mandy McLaughlin | Phone | fragrancewholesaleinfluencer | 18h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 81501370 | Allergic reaction concern | Solved | Normal |  Mr. Benjamin Ryan | — | Faith Hilll | fragrance | 1h | ●Responded | 4/5 | — | — | Aug 7, 2025 | - | |
| 50958570 | Birthday gift not received | Solved | Normal |  Ben Mills | — |  Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 09354210 | Refund not received | Pending | Low |  Shanie Wolff | — |  Kip Schroeder IV | Chat | returns | - | —Skipped | — | — | — | May 16, 2026 | - |
| 12523345 | Birthday gift not received | Solved | Normal |  Caterina Wintheiser | — | Oscar O'Hara | — | 13h | ●Responded | 5/5 | — | — | Jul 14, 2025 | - | |
| 67060970 | Cancel subscription / Auto-replenish | Pending | Low |  Lavada Blick PhD | — |  Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | Nov 25, 2025 | - |
| 30724955 | Insider tier issue | Solved | Low |  Hallie Feest | — | Dr. Mandy McLaughlin | Chat | gift-cardapp | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - |
| 68057184 | Wrong shade sent | Solved | Low |  Mr. Sam Adams | — |  Tommy Kuvalis | vipfragranceshade-match | 1d | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 30983283 | Address change after shipping | Pending | Normal |  Tonya Streich | — |  Amely Pacocha | Chat | shippingfragrancebopis | - | —Skipped | — | — | — | Jan 29, 2026 | - |
| 77622205 | Item authenticity concern | Solved | Low |  Marquise Harvey | — |  Vilma Gusikowski | bopissamplesvip | 11h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 75057181 | Return after 30-day window | Open | Low |  Kian Mayer DDS | — |  Mr. Lonie Hudson | shippingfragrancereturns | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 63853911 | Price match request | Solved | Urgent |  Tammy Streich-Hegmann | — | Mr. Lonie Hudson | Phone | wholesalegift-card | 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 23739675 | Missing items in shipment | Solved | Low |  Julian Koss | — |  Chaz Renner | — | 8h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |
| 44625645 | Item authenticity concern | Solved | High |  Sherman Gleason | — | Dr. Mandy McLaughlin | Chat | bopis | 19h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 29555478 | Missing samples in order | Pending | Normal |  Rodney Mills III | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | May 10, 2026 | - | |
| 85380535 | App login problem | Solved | Normal |  Mr. Rufus Will I | — | Julie Hodkiewicz | — | 5h | ○Sent, no reply | — | — | — | May 24, 2025 | - | |
| 01761087 | BOPIS order cancelled at store | Solved | Normal |  Roxane Rohan PhD | — |  Eula McKenzie | Chat | shipping | 4h | ●Responded | 2/5 | — | — | Sep 19, 2025 | - |
| 23755741 | Cancel order request | Solved | Normal |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Miss Amber Hintz Sr. | Social | samplesdamaged | 5h | ⊘Not fired | — | — | — | Jan 9, 2026 | - |
| 77254990 | Cancel order request | Solved | Low |  Luis Swaniawski | — | Oscar O'Hara | — | 4h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | |
| 13684452 | Restock alert for backorder | Solved | Normal |  Chyna Langworth | — |  Katrina Johns | Chat | — | 14h | ⊘Not fired | — | — | — | Jun 5, 2025 | - |
| 00660130 | BOPIS pickup not ready | Pending | Normal |  Dr. Mamie Shields | — | Dr. Mandy McLaughlin | refund | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 69558934 | Discount code not working | Pending | Normal |  Mamie Wehner | — | Faith Hilll | fragrancedamagedshipping | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 95877583 | Price match request | Solved | High |  Selina Hessel | — | Chaz Renner | Phone | — | 1d 17h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - |
| 29661075 | BOPIS order cancelled at store | Solved | Normal |  Yolanda Barton | — |  Kaela Friesen | app | 1h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | |
| 90313626 | Question about product ingredients | Open | Normal |  Joel Runolfsdottir | — |  Steve O'Conner | returnsshade-matchsamples | - | —Skipped | — | — | — | Dec 7, 2025 | - | |
| 04650364 | Cancel subscription / Auto-replenish | Solved | Normal |  Milo Koepp | — |  Mr. Cade Senger | Chat | — | 19h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - |
| 13433358 | Return after 30-day window | Solved | Low |  Icie Cummerata | — | Amely Pacocha | shippingfragrancedamaged | 8h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 78185281 | Cancel subscription / Auto-replenish | Pending | Normal |  Bulah Mohr | — | Katrina Johns | Chat | bopis | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 44808571 | Loyalty points not posting | Open | Low |  Ettie Littel | — | Tommy Kuvalis | Chat | wholesale | - | —Skipped | — | — | — | May 19, 2026 | - |
| 27533161 | Allergic reaction concern | Solved | Normal |  Tara DuBuque | — | Mr. Skyla Trantow | returns | 1d 1h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |
| 73094368 | Return after 30-day window | Pending | High |  Mr. Javier Rolfson | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 21854071 | Missing samples in order | Solved | Normal |  Michele Turcotte | — |  Ignatius Cummerata | samplesshade-matchvip | 5h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 27386441 | Wholesale order question | Solved | Normal |  Oma Kutch Sr. | — |  Darryl Jacobi | Chat | — | 8h | ●Responded | 10/11 | — | — | Nov 30, 2025 | - |
| 88280062 | Pro discount enrollment | Solved | Normal |  Bert Terry | — | Ignatius Cummerata | — | 1d | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 63816663 | Missing samples in order | Solved | Normal |  Horace Satterfield | — |  Mr. Eliza Gerhold IV | shippingvip | 7d 3h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 68837900 | Missing samples in order | Pending | Low |  Nadine Gleason | — |  Lily Raynor | — | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 10393582 | Missing samples in order | Solved | Normal |  Trever Durgan | — | Oscar O'Hara | Chat | — | 8h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - |
| 74404494 | BOPIS pickup not ready | Solved | Normal |  Dr. Carlie Kovacek | — | Vilma Gusikowski | viployaltyinfluencer | 15h | ●Responded | 2/5 | — | — | Sep 6, 2025 | - | |
| 31186968 | App crashes at checkout | Solved | Normal |  Katherine Conn | — | Mr. Cade Senger | damagedsamples | 2h | ●Responded | 5/5 | — | — | May 16, 2026 | - | |
| 27031255 | Return after 30-day window | Pending | Low |  Forest Crooks | — | Katrina Johns | influencer | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 71889560 | Store experience feedback | Solved | Normal |  Drake Harber | — | Faith Hilll | Chat | shippingrefund | 2d 14h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - |
| 89616237 | Store experience feedback | Solved | Normal |  Merritt Gibson | — | Mr. Skyla Trantow | appshippingreturns | 19h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 34767099 | Price match request | Pending | Normal |  Jacquelyn Harber | — |  Jacklyn Dare | Chat | app | - | —Skipped | — | — | — | Sep 24, 2025 | - |
| 15604777 | Refund not received | Solved | Normal |  Roger Deckow | — | Miss Amber Hintz Sr. | Chat | shippinggift-cardbopis | 16h | ⊘Not fired | — | — | — | Dec 4, 2025 | - |
| 12697328 | Allergic reaction concern | Solved | Normal |  Calista Franecki PhD | — | Darryl Jacobi | Chat | fragrance | 19h | ⊘Not fired | — | — | — | Jan 7, 2026 | - |
| 50044620 | Cancel order request | Pending | Normal |  Tracy Fadel | — | Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 80031657 | Restock alert for backorder | Pending | High |  Mrs. Brooke Pfeffer | — | Oscar O'Hara | Chat | returnssamples | - | —Skipped | — | — | — | May 30, 2025 | - |
| 73114087 | Birthday gift not received | Solved | Urgent |  Ralph Pagac | — | Mr. Eliza Gerhold IV | shade-matchbopisrefund | 11h | ⊘Not fired | — | — | — | Apr 20, 2026 | - |