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Showing 17,801 - 17,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01684450 | App login problem | Solved | High |  Brandt Legros | — |  Julie Hodkiewicz | Chat | shippinggift-cardshade-match | 7h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 05775911 | Refund not received | Solved | Normal |  Ted Swift | — |  Lily Raynor | Phone | — | 2d 8h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - |
| 70852632 | Missing samples in order | Solved | Normal |  Wanda Huels Jr. | — |  Amely Pacocha | gift-cardwholesale | 3h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - | |
| 43313113 | Shipping cost question | Pending | Normal |  Larue Kuhic | — |  Garth Dooley | shippingshade-matchreturns | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 06294234 | Where is my order? | Solved | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent | Amely Pacocha | wholesalebopis | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 71766708 | Return after 30-day window | Solved | Normal |  Ms. Derick Bergstrom | — |  Jacklyn Dare | — | 14h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 60924934 | Cancel order request | Solved | Low |  Heidi Schimmel | — |  Mr. Cade Senger | Phone | influencerreturns | 6h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - |
| 90093801 | Cancel order request | Open | Normal |  Lynette Ritchie | — |  Leonard Waters-Howell | wholesaleloyaltyfragrance | - | —Skipped | — | — | — | Apr 20, 2026 | - | |
| 28093379 | App login problem | Solved | Normal |  Francesca Stracke | — |  Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 95549712 | Missing samples in order | Solved | Normal |  Garry Muller DVM | — |  Oscar O'Hara | Phone | vipappshade-match | 3h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - |
| 05484734 | Question about product ingredients | Solved | Urgent |  Diane Corkery | — |  Ignatius Cummerata | Phone | samples | 5h | ●Responded | 5/5 | — | — | May 16, 2026 | - |
| 08676707 | Restock alert for backorder | Solved | Normal |  Evert Sawayn | — |  Vilma Gusikowski | appsamplesvip | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 82043385 | Refund not received | Open | High |  Eleonore Blick | — | Leonard Waters-Howell | fragrance | - | —Skipped | — | — | — | Oct 20, 2025 | - | |
| 43785459 | Store experience feedback | Pending | Urgent |  Marlen Pacocha | — | Julie Hodkiewicz | Chat | vipfragranceshipping | - | —Skipped | — | — | — | Jan 27, 2026 | - |
| 46445503 | App login problem | Solved | Normal |  Lila Gutmann | — | Eula McKenzie | shippingloyalty | 3h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | |
| 50137059 | Influencer code not working | Solved | Normal |  Vena Hane | — |  Tommy Kuvalis | Chat | influencerreturnsloyalty | 11h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 75939318 | BOPIS pickup not ready | Solved | Normal |  Ericka Schuppe | — |  Yazmin Jast | Chat | fragranceinfluencershipping | 1d 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 28785664 | App login problem | Solved | Low |  Myrtle Pagac | — | Yazmin Jast | Phone | gift-cardappwholesale | 5h | ●Responded | 7/11 | — | — | Dec 11, 2025 | - |
| 84927131 | Foundation match help | Solved | Normal |  April Abernathy | — | Julie Hodkiewicz | — | 6d 5h | ●Responded | 3/5 | — | — | May 28, 2025 | - | |
| 76608732 | Question about product ingredients | Pending | Normal |  Evangeline Heidenreich | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 98384210 | Address change after shipping | Solved | Normal |  Mrs. Brooke Pfeffer | — | Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 32900274 | Item authenticity concern | Solved | High |  Della Cruickshank | — |  Dr. Mandy McLaughlin | refundsamples | 6d 7h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 63308286 | App crashes at checkout | Solved | Urgent |  Eula Nienow | — |  Faith Hilll | vipbopis | 5h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 62755953 | Item authenticity concern | Solved | Normal |  Dr. Elsa Stroman DVM | — | Tommy Kuvalis | Social | appwholesaleinfluencer | 6h | ⊘Not fired | — | — | — | Mar 28, 2026 | - |
| 76446298 | Wrong shade sent | Pending | Low |  Scot West | — |  Mr. Eliza Gerhold IV | Social | influencervip | - | —Skipped | — | — | — | Nov 18, 2025 | - |
| 66689364 | Discount code not working | Solved | Low |  Dennis O'Reilly | — | Yazmin Jast | — | 3h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 66616663 | Where is my order? | Solved | Normal |  Willard Torphy PhD | — |  Kip Schroeder IV | Chat | appbopis | 5h | ●Responded | 5/5 | — | — | Jun 12, 2025 | - |
| 90862990 | BOPIS order cancelled at store | Solved | Low |  Lindsey Schultz | — | Lily Raynor | Chat | refundfragranceloyalty | 10h | ●Responded | 4/5 | — | — | Oct 31, 2025 | - |
| 15842792 | Store experience feedback | Open | Low |  Claud Schaefer | — | Eula McKenzie | Chat | vipsamplesloyalty | - | —Skipped | — | — | — | Dec 30, 2025 | - |
| 04697503 | Restock alert for backorder | Solved | Normal |  Ola Kovacek | — | Mr. Cade Senger | Chat | — | 5d 1h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 44740138 | Pro discount enrollment | Solved | High |  Amos Barton | — | Oscar O'Hara | Chat | shippingrefund | 16h | ●Responded | 5/5 | — | — | Oct 20, 2025 | - |
| 90319237 | Loyalty points not posting | Pending | Normal |  Haleigh Kling | — |  Miss Amber Hintz Sr. | fragrancereturns | - | —Skipped | — | — | — | Apr 7, 2026 | - | |
| 12901746 | Insider tier issue | Open | Normal |  Alex O'Conner-Konopelski | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 35295791 | Wrong shade sent | Solved | Normal |  Garry Stiedemann | — | Faith Hilll | fragrance | 3d 1h | ●Responded | 3/5 | — | — | Sep 9, 2025 | - | |
| 18226119 | Wholesale order question | Solved | Normal |  Matthew Mann | — |  Darryl Jacobi | vip | 21h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 01244651 | Address change after shipping | Solved | Normal |  Vivien Dicki | Quartz Gifting |  Mr. Lonie Hudson | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 92991733 | Influencer code not working | Solved | Normal |  Orie Tillman | — |  Katrina Johns | — | 3h | ⊘Not fired | — | — | — | Jan 26, 2026 | - | |
| 37507049 | Birthday gift not received | Solved | Normal |  Lorraine Kunze | — | Yazmin Jast | viployalty | 13h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 00008008 | BOPIS order cancelled at store | Solved | Normal |  Amparo Rempel | — | Julie Hodkiewicz | bopisfragrance | 6h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - | |
| 16139359 | Birthday gift not received | Solved | Low |  Carl Murphy | — | Ignatius Cummerata | Chat | — | 1h | ●Responded | 5/5 | — | — | Jul 28, 2025 | - |
| 71268842 | Gift card balance question | Open | Normal |  Dessie Lubowitz | — | Ignatius Cummerata | Phone | refundshipping | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 16572538 | Lost package follow-up | Solved | Normal |  Mr. Luis Kuhn | — | Miss Amber Hintz Sr. | damagedloyaltyreturns | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 80040094 | App login problem | Pending | Normal |  Candice Armstrong | — | Faith Hilll | Chat | bopisshippingvip | - | —Skipped | — | — | — | Sep 25, 2025 | - |
| 22830940 | Missing items in shipment | Solved | High |  Ben McDermott | — | Leonard Waters-Howell | — | 9h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 68960048 | Insider tier issue | Solved | Normal |  Icie Cummerata | — | Amely Pacocha | returnsshade-matchvip | 6h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 21241786 | BOPIS order cancelled at store | Solved | Low |  Barbara Langworth | — | Tommy Kuvalis | Chat | refundbopisinfluencer | 1d 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 10363791 | Question about product ingredients | Pending | Normal |  Florencio McCullough | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 25836019 | Store experience feedback | Solved | Normal |  Ebony Bosco | — | Faith Hilll | influencerwholesale | 6h | ●Responded | 5/5 | — | — | Jun 19, 2025 | - | |
| 60973894 | Allergic reaction concern | Solved | Normal |  Tyrel Stamm | — | Faith Hilll | Chat | refund | 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 33828017 | Order arrived damaged | Solved | Low |  Julius Predovic | — | Mr. Lonie Hudson | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |