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Showing 19,951 - 20,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58236364 | App login problem | Solved | Normal |  Terence Schiller | — |  Dr. Mandy McLaughlin | Chat | loyaltydamagedvip | 3h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 20107963 | Birthday gift not received | Pending | Low |  Amber Dach | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 69323031 | Price match request | Solved | Low |  Janice Hessel | — |  Tommy Kuvalis | vip | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 25650418 | Return after 30-day window | Pending | Normal |  Richie Konopelski | — |  Chaz Renner | damagedinfluencer | - | —Skipped | — | — | — | Sep 17, 2025 | - | |
| 71735390 | Allergic reaction concern | Solved | Normal |  Rosemary Lesch-Block | — |  Kip Schroeder IV | Chat | influencerloyalty | 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 95739927 | Missing items in shipment | Solved | Normal |  Martin Altenwerth | — |  Garth Dooley | refundbopis | 2h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 04916917 | Insider tier issue | Solved | Normal |  Quincy Hoeger | — | Dr. Mandy McLaughlin | Chat | — | 9h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 38405913 | Refund not received | Solved | Normal |  Audrey Rau | — | Chaz Renner | Chat | — | 12h | ⊘Not fired | — | — | — | May 18, 2026 | - |
| 80126237 | Where is my order? | Solved | Normal |  Wilfred Fay | — |  Yazmin Jast | — | 3h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |
| 39919467 | Item authenticity concern | Solved | Normal |  Faye Nolan-Smith | — |  Katrina Johns | apprefund | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 87504885 | Price match request | Solved | Normal |  Jake Connelly | — |  Vilma Gusikowski | shippingdamaged | 9h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 84445693 | Cancel subscription / Auto-replenish | Solved | High | Wilfred Fay | — |  Darryl Jacobi | — | 7h | ●Responded | 10/11 | — | — | Feb 13, 2026 | - | |
| 11667114 | Klarna / Afterpay split issue | Solved | Normal |  Barbara Langworth | — |  Eula McKenzie | Social | bopisshipping | 5h | ⊘Not fired | — | — | — | Apr 18, 2026 | - |
| 99760043 | Cancel order request | Open | High |  Ms. Deshaun McCullough MD | — | Tommy Kuvalis | Phone | sampleswholesalerefund | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 49945119 | Discount code not working | Open | Urgent |  Sedrick Batz | — | Garth Dooley | — | - | —Skipped | — | — | — | Sep 10, 2025 | - | |
| 56126055 | Missing samples in order | Solved | Normal |  Loyce Ferry | — |  Lily Raynor | vipfragrance | 5h | ●Responded | 4/11 | — | — | Nov 29, 2025 | - | |
| 31684140 | Foundation match help | Solved | Normal |  Rex Crist | — |  Faith Hilll | Chat | refundfragrancewholesale | 6h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - |
| 28675487 | Cancel order request | Solved | Normal |  Amber Herman | — |  Jacklyn Dare | Chat | shade-matchrefund | 5h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 90182017 | Return after 30-day window | Solved | Normal |  Katelyn Dickens Jr. | — |  Julie Hodkiewicz | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 26866328 | App crashes at checkout | Solved | Normal |  Aliyah Rutherford DDS | — |  Mr. Cade Senger | Chat | wholesale | 4h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 88474764 | Price match request | Solved | Normal |  Claire Hyatt | — |  Mr. Skyla Trantow | — | 6h | ●Responded | 5/5 | — | — | Apr 14, 2026 | - | |
| 33022145 | Pro discount enrollment | Solved | Low | Jake Connelly | — |  Oscar O'Hara | damaged | 5h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 18920973 | Store experience feedback | Solved | Normal |  Cassidy Medhurst | Pacific Beauty Distributors |  Leonard Waters-Howell | returnsdamaged | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 94041030 | Shipping cost question | Solved | Low |  Gabriel Crona | — | Steve O'Conner | Phone | returnsfragrance | 18h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 38066668 | Shipping cost question | Solved | Normal | Richie Konopelski | — | Eula McKenzie | damagedgift-card | 3h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 25181685 | Wrong shade sent | Pending | High |  Duane Effertz | — | Katrina Johns | Chat | damagedfragrance | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 86830454 | Store experience feedback | Solved | Normal |  Laurie Pagac | — | Eula McKenzie | — | 1d 18h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 70888295 | Where is my order? | Solved | High |  Juvenal Ward | — | Kip Schroeder IV | Phone | — | 2d 3h | ⊘Not fired | — | — | — | Mar 15, 2026 | - |
| 15779171 | App login problem | Solved | Normal |  Gerard Ledner DVM | — |  Mr. Eliza Gerhold IV | Chat | vipshade-match | 5h | ●Responded | 3/5 | — | — | Feb 27, 2026 | - |
| 30333952 | Missing samples in order | Solved | Normal |  Randall Kirlin | — | Katrina Johns | Chat | shippingfragrancegift-card | 6d 18h | ⊘Not fired | — | — | — | Jul 3, 2025 | - |
| 89410778 | App login problem | Solved | Normal |  Tasha Yundt | — | Mr. Cade Senger | Social | — | 3h | ⊘Not fired | — | — | — | Apr 4, 2026 | - |
| 93872495 | Restock alert for backorder | Solved | Normal |  Mrs. Dorothy Russel | — | Julie Hodkiewicz | Chat | returnsshipping | 1d | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 28451191 | Pro discount enrollment | Solved | High |  Raymond Feest | — |  Amely Pacocha | Chat | — | 20h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - |
| 68824747 | Restock alert for backorder | Solved | Normal |  Retha Boyer Jr. | — | Eula McKenzie | bopisshipping | 2h | ⊘Not fired | — | — | — | Jun 4, 2025 | - | |
| 16400203 | Missing items in shipment | Solved | High |  Rolando Haag | — | Tommy Kuvalis | Chat | influencergift-card | 11h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 84545514 | Cancel subscription / Auto-replenish | Solved | High |  Kirk Block | — |  Kaela Friesen | wholesale | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 77931966 | Cancel subscription / Auto-replenish | Open | Low |  Payton Crist | — | Mr. Eliza Gerhold IV | bopis | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 71620443 | Klarna / Afterpay split issue | Solved | Normal |  Jefferey Casper | — | Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 06197126 | Address change after shipping | Pending | Normal |  Jay Ziemann | — | Oscar O'Hara | samples | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 38162363 | App crashes at checkout | Solved | Low |  Della McKenzie | — | Tommy Kuvalis | — | 3d 6h | ●Responded | 3/5 | — | — | Feb 6, 2026 | - | |
| 47701885 | Restock alert for backorder | Solved | Normal |  Rochelle Schmidt | — | Steve O'Conner | shippingappvip | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 09523121 | Loyalty points not posting | Solved | High |  Nathaniel Lynch | — | Garth Dooley | Chat | — | 3h | ●Responded | 9/11 | — | — | Jul 3, 2025 | - |
| 42686352 | Lost package follow-up | Solved | Normal |  Patty Pfannerstill II | — | Mr. Skyla Trantow | refund | 2h | ●Responded | 5/5 | — | — | Feb 21, 2026 | - | |
| 73691686 | Foundation match help | Solved | Urgent |  Harmony Walter V | — | Julie Hodkiewicz | Phone | — | 2d 15h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 26636901 | Restock alert for backorder | Solved | Low |  Alexis Connelly | — | Eula McKenzie | Chat | wholesale | 1d 22h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 79753193 | Wholesale order question | Solved | High |  Willard Torphy PhD | — |  Ignatius Cummerata | Chat | appgift-cardloyalty | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 06255291 | Pro discount enrollment | Solved | Low |  Stephan Gorczany | — | Mr. Eliza Gerhold IV | refundsampleswholesale | 3h | ●Responded | 7/11 | — | — | Nov 27, 2025 | - | |
| 68295691 | Item authenticity concern | Solved | High |  Jonathon Langworth | — | Oscar O'Hara | damagedshippingloyalty | 5h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |
| 63355485 | BOPIS pickup not ready | Pending | Normal |  Louis Herman | — | Chaz Renner | Chat | wholesalereturns | - | —Skipped | — | — | — | Jan 11, 2026 | - |
| 31516076 | Store experience feedback | Solved | High |  Emmanuelle Glover | — | Dr. Mandy McLaughlin | Social | samplesdamaged | 5h | ⊘Not fired | — | — | — | Jun 26, 2025 | - |