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Showing 20,051 - 20,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35509054 | Allergic reaction concern | Solved | Normal |  Mr. Ronald Fahey | Atlas Hospitality |  Garth Dooley | wholesaleloyalty | 2d 8h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 34154888 | Foundation match help | Solved | Normal |  Eula Nienow | — |  Oscar O'Hara | Chat | — | 1h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 05529818 | App login problem | Pending | High |  Brent Von I | — |  Mr. Eliza Gerhold IV | Chat | gift-card | - | —Skipped | — | — | — | Apr 18, 2026 | - |
| 02886732 | App crashes at checkout | Open | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent | Mr. Eliza Gerhold IV | Chat | influencerrefundgift-card | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 74475510 | Restock alert for backorder | Solved | Normal |  Gloria Jakubowski | Silver Lake Studios |  Ignatius Cummerata | influencerappbopis | 1h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 61849763 | Return after 30-day window | Open | Normal |  Dr. Carl Zieme | — | Garth Dooley | Social | vipshipping | - | —Skipped | — | — | — | Jun 8, 2025 | - |
| 52515529 | Pro discount enrollment | Open | Normal |  Danny Mueller | — |  Mr. Skyla Trantow | Chat | wholesale | - | —Skipped | — | — | — | Feb 19, 2026 | - |
| 56742458 | App crashes at checkout | Solved | Normal |  Chyna Langworth | — | Mr. Eliza Gerhold IV | — | 4h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 42969337 | Store experience feedback | Solved | Normal |  Mildred Gutkowski | — |  Katrina Johns | damaged | 17h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 79935667 | Cancel subscription / Auto-replenish | Solved | Normal |  Ebony Bosco | — | Garth Dooley | — | 6d 15h | ●Responded | 7/11 | — | — | Feb 24, 2026 | - | |
| 19817572 | Cancel subscription / Auto-replenish | Pending | Urgent |  Ms. Dallin Schmitt | — |  Faith Hilll | Chat | gift-card | - | —Skipped | — | — | — | Apr 29, 2026 | - |
| 21570297 | Return after 30-day window | Solved | Low |  Janet Lynch | — |  Kip Schroeder IV | vipinfluencerreturns | 8h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 83488955 | Price match request | Solved | Normal |  Evangeline Pollich-Conn | — |  Kaela Friesen | Chat | influencervip | 1h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 23561842 | Store experience feedback | Solved | Normal |  Drew Casper | — | Oscar O'Hara | Phone | — | 3h | ●Responded | 10/11 | — | — | Jun 26, 2025 | - |
| 18819385 | Lost package follow-up | Solved | Normal |  Alexandrea Stroman | — | Katrina Johns | bopisloyaltyshipping | 3h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 45108745 | BOPIS pickup not ready | Solved | Normal |  Clinton Bogan | — | Kaela Friesen | bopisshade-match | 2d 14h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 67475423 | Wrong shade sent | Solved | Low |  Vernon Greenholt | — | Faith Hilll | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 49407431 | Item authenticity concern | Solved | Normal |  Cathy Rempel | Studio Eleven |  Lily Raynor | returns | 22h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 13887020 | App login problem | Solved | Normal |  Mr. Luis Kuhn | — |  Chaz Renner | shade-matchbopisapp | 22h | ●Responded | 5/5 | — | — | Mar 4, 2026 | - | |
| 71859212 | Cancel order request | Solved | Low |  Jordan Gerlach | — |  Yazmin Jast | Phone | — | 6h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 56687352 | Restock alert for backorder | Solved | High |  Ardella Dicki | — | Oscar O'Hara | fragrancedamaged | 5h | ●Responded | 3/5 | — | — | Jul 12, 2025 | - | |
| 97858357 | Restock alert for backorder | Open | Low |  Melody Runolfsdottir | — | Garth Dooley | shippingwholesale | - | —Skipped | — | — | — | Mar 3, 2026 | - | |
| 83416241 | BOPIS order cancelled at store | Pending | Normal |  Cassidy Medhurst | Pacific Beauty Distributors |  Miss Amber Hintz Sr. | Chat | bopis | - | —Skipped | — | — | — | Nov 4, 2025 | - |
| 16067220 | Loyalty points not posting | Solved | Normal |  Bob Langworth | — |  Julie Hodkiewicz | samples | 2h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 30478307 | Cancel order request | Solved | High |  Alfred Hahn-Terry | — |  Darryl Jacobi | damagedloyalty | 9d 12h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 42371642 | Klarna / Afterpay split issue | Solved | Normal |  Duncan Funk | — | Chaz Renner | Social | fragrance | 1d 12h | ⊘Not fired | — | — | — | Feb 27, 2026 | - |
| 99451646 | Where is my order? | Solved | Low |  Dr. Timmy Ondricka | — |  Vilma Gusikowski | Chat | damagedreturnsfragrance | 1d | ●Responded | 5/5 | — | — | Jan 8, 2026 | - |
| 32038788 | Wholesale order question | Solved | Normal |  Stacy McLaughlin | — | Katrina Johns | Social | — | 2h | ⊘Not fired | — | — | — | Apr 1, 2026 | - |
| 81146958 | Store experience feedback | Pending | Low |  Patty Pfannerstill II | — |  Leonard Waters-Howell | gift-cardinfluencerwholesale | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 04663299 | Item authenticity concern | Solved | Normal |  Martine O'Keefe | — |  Steve O'Conner | Chat | influencersamplesloyalty | 1d | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 93570372 | Question about product ingredients | Solved | Normal |  Gilberto Kautzer | — | Ignatius Cummerata | Social | influencervipdamaged | 1d 8h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 96261352 | Price match request | Solved | Normal |  Lavern Abshire | — | Faith Hilll | Chat | shade-matchsamples | 9h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 78134863 | Gift card balance question | Solved | Normal |  Mr. Ottilie Witting | — | Leonard Waters-Howell | refunddamaged | 4h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 80685310 | Cancel subscription / Auto-replenish | Solved | Normal |  Tamara Corkery | — | Lily Raynor | Chat | returnsloyaltyshade-match | 3h | ●Responded | 1/5 | — | — | Mar 4, 2026 | - |
| 51643090 | Pro discount enrollment | Solved | Normal | Mrs. Nancy Sauer-Marks | Helix Talent |  Mr. Lonie Hudson | Chat | bopis | 2h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 09198189 | Question about product ingredients | Solved | Normal |  Montana Gutmann | — |  Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 45091908 | App crashes at checkout | Solved | Normal |  Amos Mills | — |  Eula McKenzie | damagedviployalty | 2d 7h | ●Responded | 2/5 | — | — | Apr 1, 2026 | - | |
| 63533899 | Pro discount enrollment | Solved | Low |  Ashley O'Keefe | — | Faith Hilll | wholesale | 5h | ●Responded | 3/5 | — | — | Mar 24, 2026 | - | |
| 17272809 | Return after 30-day window | Solved | Normal |  Breana Shields | — | Darryl Jacobi | Social | shade-matchwholesale | 20h | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 27696224 | Insider tier issue | Solved | Low |  Calista Franecki PhD | — | Chaz Renner | samplesfragrance | 2d 6h | ●Responded | 4/5 | — | — | Feb 3, 2026 | - | |
| 73274712 | Question about product ingredients | Solved | High |  Jay Langosh | — | Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 99665770 | Wholesale order question | Open | Normal |  Tamia Hills | — |  Amely Pacocha | samplesdamagedshipping | - | —Skipped | — | — | — | Jun 3, 2025 | - | |
| 70066160 | Price match request | Open | High |  Mable Lind | — | Kaela Friesen | damagedwholesale | - | —Skipped | — | — | — | Mar 22, 2026 | - | |
| 35691202 | Pro discount enrollment | Solved | Urgent |  Margie Quigley-Boehm | — | Mr. Eliza Gerhold IV | influencer | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 38442298 | App crashes at checkout | Solved | Normal |  Francesca Deckow DVM | — | Kip Schroeder IV | app | 3h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 56032466 | App crashes at checkout | Open | High |  Louis Herman | — | Miss Amber Hintz Sr. | influencershippingloyalty | - | —Skipped | — | — | — | Aug 13, 2025 | - | |
| 91167314 | Item authenticity concern | Solved | Normal |  Josue Huel | — | Lily Raynor | Social | loyaltyshipping | 6d 22h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 53349278 | Item authenticity concern | Solved | Normal |  Melanie Schmidt II | — | Jacklyn Dare | app | 13h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 92445119 | Order arrived damaged | Solved | High | Jay Langosh | — | Steve O'Conner | damagedappfragrance | 5h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 44630338 | Allergic reaction concern | Solved | Normal |  Clark Gulgowski-Altenwerth | — | Mr. Eliza Gerhold IV | Chat | returns | 5d 16h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |