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Showing 2,051 - 2,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13038314 | Foundation match help | Closed | Normal |  Bennie Shields | — |  Mr. Eliza Gerhold IV | Chat | damagedreturnssamples | 4h | ⊘Not fired | — | — | — | Mar 28, 2026 | Mar 30, 2026 |
| 97270655 | Shipping cost question | Closed | Normal |  Dee Rempel | — |  Eula McKenzie | — | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 30, 2026 | |
| 05059873 | Refund not received | Closed | Normal |  Merritt Gibson | — |  Ignatius Cummerata | — | 3h | ●Responded | 4/5 | — | — | Mar 27, 2026 | Mar 30, 2026 | |
| 39319856 | App crashes at checkout | Closed | High |  Amira Howe | — |  Miss Amber Hintz Sr. | Chat | bopissamplesrefund | 3h | ●Responded | 9/11 | — | — | Mar 25, 2026 | Mar 30, 2026 |
| 82086849 | Return after 30-day window | Closed | Normal |  Genevieve Kshlerin-Bernier | — |  Garth Dooley | loyaltyappshipping | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 30, 2026 | |
| 41137609 | Price match request | Closed | Normal |  Lesley Rowe Sr. | — |  Mr. Skyla Trantow | — | 2h | ●Responded | 1/5 | — | — | Mar 23, 2026 | Mar 30, 2026 | |
| 70073712 | Question about product ingredients | Closed | Normal |  Julia Bosco | — |  Yazmin Jast | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 30, 2026 |
| 77232147 | Refund not received | Closed | Normal |  Mr. Idella Schoen | — |  Jacklyn Dare | samplesdamagedgift-card | 1h | ●Responded | 4/5 | — | — | Mar 23, 2026 | Mar 30, 2026 | |
| 99683903 | Restock alert for backorder | Closed | Normal |  Alessandro MacGyver | — |  Julie Hodkiewicz | — | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 30, 2026 | |
| 05449546 | Missing samples in order | Closed | Low |  Jenna Grant | — | Ignatius Cummerata | loyaltyfragrancedamaged | 1h | ⊘Not fired | — | — | — | Mar 24, 2026 | Mar 30, 2026 | |
| 31819062 | Missing items in shipment | Closed | Low |  Delores Shanahan | — |  Oscar O'Hara | damagedshade-match | 1d | ○Sent, no reply | — | — | — | Mar 28, 2026 | Mar 30, 2026 | |
| 02502635 | Discount code not working | Closed | Normal |  Gene Jones | — |  Mr. Cade Senger | Chat | shade-matchgift-carddamaged | 23h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 30, 2026 |
| 97714085 | Influencer code not working | Closed | Normal |  Mr. Rufus Will I | — |  Tommy Kuvalis | app | 3d 21h | ●Responded | 1/5 | — | — | Mar 20, 2026 | Mar 30, 2026 | |
| 06509312 | Birthday gift not received | Closed | Low |  Drew Casper | — |  Steve O'Conner | Chat | samples | 19h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 30, 2026 |
| 70693274 | BOPIS order cancelled at store | Closed | Low |  Dr. Carl Zieme | — |  Faith Hilll | — | 2d 18h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 30, 2026 | |
| 12418528 | Birthday gift not received | Closed | Normal |  Geraldine Bahringer | — |  Dr. Mandy McLaughlin | Chat | loyaltybopisshipping | 17h | ⊘Not fired | — | — | — | Mar 26, 2026 | Mar 30, 2026 |
| 87792946 | Refund not received | Closed | High |  Shakira Hirthe | — |  Mr. Lonie Hudson | Chat | — | 1d 14h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 30, 2026 |
| 00331366 | Birthday gift not received | Closed | Normal |  Tonya Koepp MD | — |  Katrina Johns | Chat | vip | 13h | ●Responded | 9/11 | — | — | Mar 24, 2026 | Mar 30, 2026 |
| 02849250 | Missing items in shipment | Closed | Normal |  Pasquale Hauck II | — |  Lily Raynor | damagedshipping | 12h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 30, 2026 | |
| 68955438 | Address change after shipping | Closed | Normal |  Marilou Luettgen | — | Mr. Skyla Trantow | influencerfragrance | 11h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 30, 2026 | |
| 92203717 | Restock alert for backorder | Closed | High |  Darrel Bayer | — | Katrina Johns | wholesale | 11h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Mar 30, 2026 | |
| 25226955 | Where is my order? | Closed | Normal |  Rick Sawayn | — | Garth Dooley | Chat | samples | 2d 11h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 30, 2026 |
| 77902975 | Order arrived damaged | Closed | Normal |  Ms. Sally Pfeffer | — |  Amely Pacocha | Chat | damagedreturnsbopis | 9h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 29, 2026 |
| 21935447 | Klarna / Afterpay split issue | Closed | High | Dr. Carl Zieme | — | Mr. Lonie Hudson | Chat | influencershade-matchwholesale | 7h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 |
| 04526659 | Where is my order? | Closed | Normal |  Lionel Hagenes III | — | Garth Dooley | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Mar 29, 2026 |
| 07044212 | Loyalty points not posting | Closed | Normal |  Theron Wyman | — |  Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 29, 2026 |
| 50753104 | Shipping cost question | Closed | Urgent |  Ernesto Keeling | — | Darryl Jacobi | Social | shade-matchrefundreturns | 6h | ⊘Not fired | — | — | — | Mar 25, 2026 | Mar 29, 2026 |
| 10305581 | Foundation match help | Closed | High |  Ginger Hilll | — |  Kip Schroeder IV | Phone | shade-matchfragranceloyalty | 5h | ●Responded | 3/5 | — | — | Mar 27, 2026 | Mar 29, 2026 |
| 70336739 | Store experience feedback | Closed | Normal |  Joan Nolan | — | Julie Hodkiewicz | shade-matchdamaged | 5h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 | |
| 46641635 | Wholesale order question | Closed | High |  Delbert Morar DVM | — | Mr. Eliza Gerhold IV | wholesale | 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 | |
| 72043802 | Influencer code not working | Closed | Normal |  Glen Breitenberg | — | Miss Amber Hintz Sr. | Chat | — | 4h | ⊘Not fired | — | — | — | Mar 28, 2026 | Mar 29, 2026 |
| 52364504 | Shipping cost question | Closed | Normal |  Nathaniel Quigley-Ziemann | — | Garth Dooley | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 29, 2026 |
| 20684212 | Missing samples in order | Closed | High |  Ms. Julie Predovic | — | Garth Dooley | Chat | appshade-match | 4h | ●Responded | 3/5 | — | — | Mar 27, 2026 | Mar 29, 2026 |
| 60827122 | Address change after shipping | Closed | Normal |  Sibyl Kiehn V | — | Eula McKenzie | — | 1d 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 | |
| 60349665 | BOPIS order cancelled at store | Closed | Normal |  Moshe Bode MD | — | Miss Amber Hintz Sr. | samplesshade-match | 3h | ●Responded | 9/11 | — | — | Mar 27, 2026 | Mar 29, 2026 | |
| 43598616 | Restock alert for backorder | Closed | Low |  Wendy Rolfson | — | Garth Dooley | — | 3h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Mar 29, 2026 | |
| 13559059 | Discount code not working | Closed | High |  Arvel Schroeder | — | Faith Hilll | shade-match | 4d 3h | ⊘Not fired | — | — | — | Mar 23, 2026 | Mar 29, 2026 | |
| 63670738 | Allergic reaction concern | Closed | High |  Owen Carter | — | Steve O'Conner | Phone | shippingreturns | 2h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 29, 2026 |
| 74638026 | Insider tier issue | Closed | Normal |  Clint Konopelski | — |  Leonard Waters-Howell | loyalty | 2h | ●Responded | 4/5 | — | — | Mar 22, 2026 | Mar 29, 2026 | |
| 38743730 | Address change after shipping | Closed | Normal |  Hugh O'Hara | — | Leonard Waters-Howell | Chat | samples | 2h | ●Responded | 5/5 | — | — | Mar 28, 2026 | Mar 29, 2026 |
| 04383532 | Loyalty points not posting | Closed | Low |  Mr. Brendan Tillman | — | Garth Dooley | Chat | influencerdamagedfragrance | 2h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 |
| 38001685 | Order arrived damaged | Closed | High |  Garfield Pagac | — |  Chaz Renner | Chat | shipping | 1h | ●Responded | 3/5 | — | — | Mar 28, 2026 | Mar 29, 2026 |
| 37549181 | Gift card balance question | Closed | Normal |  Shelley Kerluke | — |  Kaela Friesen | Chat | samplesapp | 1h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Mar 29, 2026 |
| 64328149 | Item authenticity concern | Closed | Normal |  Tessie Pouros | — | Miss Amber Hintz Sr. | Chat | returnsvipwholesale | 1h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 |
| 06712386 | Where is my order? | Closed | Normal |  Karen Flatley | — | Katrina Johns | — | 1d | ●Responded | 5/5 | — | — | Mar 27, 2026 | Mar 29, 2026 | |
| 30493163 | Discount code not working | Closed | Normal |  Chad Little | — | Julie Hodkiewicz | influencer | 1d | ●Responded | 5/5 | — | — | Mar 27, 2026 | Mar 29, 2026 | |
| 33348564 | Cancel order request | Closed | Normal |  Maxine Kohler | — | Steve O'Conner | loyaltyinfluencer | 1d | ⊘Not fired | — | — | — | Mar 24, 2026 | Mar 29, 2026 | |
| 39039722 | Birthday gift not received | Closed | High |  Miss Beatrice Dach | — | Katrina Johns | — | 23h | ●Responded | 5/5 | — | — | Mar 23, 2026 | Mar 29, 2026 | |
| 24730225 | BOPIS pickup not ready | Closed | Low |  Juvenal Ward | — | Mr. Lonie Hudson | damagedreturnsgift-card | 9d 23h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 29, 2026 | |
| 57474411 | Allergic reaction concern | Closed | Low |  Ed Ritchie | — |  Vilma Gusikowski | Chat | loyaltyinfluencer | 22h | ●Responded | 4/5 | — | — | Mar 25, 2026 | Mar 29, 2026 |