TicketsAll tickets
Showing 3,201 - 3,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01191195 | Wholesale order question | Closed | Normal |  Forrest Stehr | — |  Miss Amber Hintz Sr. | Chat | influencer | 3h | ●Responded | 5/5 | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 44903161 | Gift card balance question | Closed | Normal |  Aliyah Lehner | — |  Steve O'Conner | Chat | — | 3h | ●Responded | 3/5 | — | — | Feb 20, 2026 | Feb 24, 2026 |
| 85162210 | Insider tier issue | Closed | Normal |  Caterina Wintheiser | — |  Chaz Renner | Chat | vipdamaged | 3h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 35695626 | Cancel order request | Closed | Normal |  Kay Schoen | — | Chaz Renner | — | 1d 2h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 24, 2026 | |
| 45163600 | BOPIS pickup not ready | Closed | Normal |  Wm Durgan | — |  Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 24, 2026 | |
| 44157894 | App crashes at checkout | Closed | Normal |  Carlton Hoeger | — |  Katrina Johns | wholesale | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 24, 2026 | |
| 60055172 | Lost package follow-up | Closed | Normal |  Sammie Beer MD | — |  Dr. Mandy McLaughlin | Phone | returnsrefund | 2h | ●Responded | 4/5 | — | — | Feb 20, 2026 | Feb 24, 2026 |
| 76813662 | BOPIS pickup not ready | Closed | Normal |  Pauline Maggio | — |  Jacklyn Dare | Social | samples | 2h | ⊘Not fired | — | — | — | Feb 18, 2026 | Feb 24, 2026 |
| 04215397 | Store experience feedback | Closed | Low |  Dr. Salvatore Collins | — |  Kip Schroeder IV | Social | shade-match | 1h | ⊘Not fired | — | — | — | Feb 21, 2026 | Feb 24, 2026 |
| 98628420 | Shipping cost question | Closed | Normal |  Dora Mills-Koepp | — | Katrina Johns | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 12511644 | Refund not received | Closed | Normal |  Krista Franecki | — |  Mr. Skyla Trantow | Social | shippinggift-cardreturns | 1h | ⊘Not fired | — | — | — | Feb 23, 2026 | Feb 24, 2026 |
| 81719765 | Restock alert for backorder | Closed | Normal |  Mike Reichel V | — | Mr. Lonie Hudson | Social | bopisshippingvip | 2d 1h | ⊘Not fired | — | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 21257947 | Cancel subscription / Auto-replenish | Closed | Normal |  Wm Kub | — | Mr. Lonie Hudson | appwholesalefragrance | 1d | ●Responded | 10/11 | — | — | Feb 16, 2026 | Feb 24, 2026 | |
| 41176793 | Question about product ingredients | Closed | High |  Marisa Reynolds | — |  Lily Raynor | Chat | refundbopissamples | 21h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 24491984 | Cancel order request | Closed | High |  Mr. Clovis Schmidt | — | Jacklyn Dare | loyalty | 21h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 24, 2026 | |
| 34947633 | Klarna / Afterpay split issue | Closed | Normal |  Ova Ratke | — |  Eula McKenzie | Chat | — | 21h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 24, 2026 |
| 30906542 | App login problem | Closed | Normal |  Marshall Roberts | Atlas Hospitality |  Mr. Cade Senger | Chat | shade-matchwholesale | 20h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 24, 2026 |
| 55136174 | Pro discount enrollment | Closed | Normal |  Amparo Rempel | — |  Tommy Kuvalis | Chat | — | 9d 17h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 24, 2026 |
| 39913878 | Insider tier issue | Closed | Low |  Joan Daugherty | — | Dr. Mandy McLaughlin | shippingrefund | 2d 17h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 24, 2026 | |
| 96896872 | Order arrived damaged | Closed | High |  Laurie Bins | — |  Faith Hilll | Chat | damagedfragranceshipping | 17h | ●Responded | 4/5 | — | — | Feb 20, 2026 | Feb 24, 2026 |
| 05106505 | Allergic reaction concern | Closed | Normal |  Ashlynn Zulauf | — |  Darryl Jacobi | Chat | — | 12h | ●Responded | 2/5 | — | — | Feb 22, 2026 | Feb 24, 2026 |
| 95911993 | Refund not received | Closed | Normal |  Alyssa Christiansen | — | Mr. Cade Senger | shade-match | 12h | ⊘Not fired | — | — | — | Feb 17, 2026 | Feb 24, 2026 | |
| 15574234 | Allergic reaction concern | Closed | High |  Savanah Shields | — |  Vilma Gusikowski | Chat | bopis | 10h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 24, 2026 |
| 96823460 | App login problem | Closed | Normal |  Todd Streich | — | Steve O'Conner | — | 6h | ●Responded | 2/5 | — | — | Feb 18, 2026 | Feb 23, 2026 | |
| 72617668 | App crashes at checkout | Closed | Normal |  Eugene Reichert II | — |  Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 23, 2026 |
| 08504796 | Wholesale order question | Closed | Normal |  Shaylee Frami | — | Chaz Renner | Social | wholesale | 5h | ⊘Not fired | — | — | — | Feb 21, 2026 | Feb 23, 2026 |
| 63514128 | Cancel order request | Closed | Urgent |  Betsy Kreiger | — |  Leonard Waters-Howell | bopis | 7d 5h | ●Responded | 2/5 | — | — | Feb 13, 2026 | Feb 23, 2026 | |
| 74736541 | App crashes at checkout | Closed | Low |  Alicia Tremblay | — | Kaela Friesen | influencerbopisvip | 5h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 | |
| 47376359 | Return after 30-day window | Closed | Normal |  Marlin Gerhold | — | Leonard Waters-Howell | Phone | bopisvipsamples | 5h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 23, 2026 |
| 43434920 | Price match request | Closed | Normal |  Winifred Hirthe | — | Kaela Friesen | Chat | refundshipping | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 23, 2026 |
| 08718748 | Birthday gift not received | Closed | Low |  Lizzie Wisoky | — |  Julie Hodkiewicz | fragrancebopis | 5h | ●Responded | 5/5 | — | — | Feb 18, 2026 | Feb 23, 2026 | |
| 28550267 | BOPIS order cancelled at store | Closed | High |  Joe Denesik | — | Vilma Gusikowski | Chat | shippingdamagedwholesale | 4h | ●Responded | 2/5 | — | — | Feb 19, 2026 | Feb 23, 2026 |
| 21353670 | Store experience feedback | Closed | Low |  Patty Pfannerstill II | — | Chaz Renner | Phone | damagedreturns | 4h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 23, 2026 |
| 47972553 | Pro discount enrollment | Closed | Normal |  Nicholas Conroy III | — | Tommy Kuvalis | gift-cardrefundinfluencer | 4h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 23, 2026 | |
| 86840278 | Cancel subscription / Auto-replenish | Closed | Normal |  Jake Connelly | — | Darryl Jacobi | bopisinfluencer | 4h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 23, 2026 | |
| 63343033 | Cancel subscription / Auto-replenish | Closed | Normal |  Jazmyne Anderson | — |  Oscar O'Hara | Chat | gift-card | 4h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 23, 2026 |
| 38135204 | Where is my order? | Closed | Normal |  Lavada Blick PhD | — |  Garth Dooley | Chat | vipinfluencersamples | 3h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 |
| 49202015 | Where is my order? | Closed | Normal |  Verona O'Connell | — | Lily Raynor | Chat | vipbopis | 2h | ○Sent, no reply | — | — | — | Feb 22, 2026 | Feb 23, 2026 |
| 54064543 | Influencer code not working | Closed | Normal |  Margaret Jakubowski DDS | — |  Amely Pacocha | shade-matchsamplesreturns | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 23, 2026 | |
| 79794033 | Discount code not working | Closed | Normal |  Edwin Hammes | — | Lily Raynor | Chat | vip | 1d 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 23, 2026 |
| 14509632 | Missing items in shipment | Closed | Normal |  Hayley Runolfsdottir | — |  Mr. Eliza Gerhold IV | shippinggift-cardvip | 1d 2h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 23, 2026 | |
| 29304358 | Refund not received | Closed | Low |  Connie Wuckert | — | Oscar O'Hara | Chat | app | 1h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 |
| 29758103 | Wrong shade sent | Closed | Normal |  Makenzie Hilpert | — |  Ignatius Cummerata | apployalty | 1h | ●Responded | 5/5 | — | — | Feb 22, 2026 | Feb 23, 2026 | |
| 05899814 | Insider tier issue | Closed | Normal |  Carol Baumbach | — | Kaela Friesen | Chat | — | 1h | ●Responded | 5/5 | — | — | Feb 21, 2026 | Feb 23, 2026 |
| 19277782 | Question about product ingredients | Closed | Low |  Tyra Konopelski DDS | — | Oscar O'Hara | bopisshade-matchdamaged | 1d | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 | |
| 40330608 | Loyalty points not posting | Closed | Normal |  Clara Brekke | — | Ignatius Cummerata | refundwholesaleshade-match | 1d | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 23, 2026 | |
| 16992695 | Question about product ingredients | Closed | Normal |  Mack Boyer | — | Darryl Jacobi | — | 6d 22h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 23, 2026 | |
| 98655264 | Missing items in shipment | Closed | Normal |  Kirsten Becker | — | Kaela Friesen | fragrance | 21h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 23, 2026 | |
| 89423396 | Klarna / Afterpay split issue | Closed | Normal |  Flora Bosco | — | Miss Amber Hintz Sr. | Chat | wholesale | 21h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 |
| 89643142 | Cancel subscription / Auto-replenish | Closed | Normal |  Alfreda Shields | — |  Yazmin Jast | Chat | wholesale | 2d 19h | ●Responded | 1/5 | — | — | Feb 16, 2026 | Feb 23, 2026 |