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Showing 8,851 - 8,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48989513 | Order arrived damaged | Closed | Normal |  Adriel Terry | — |  Faith Hilll | samplesappbopis | 3h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 12, 2025 | |
| 19319247 | Wholesale order question | Closed | Normal |  Mindy Torphy | — |  Steve O'Conner | — | 2h | ⊘Not fired | — | — | — | Sep 11, 2025 | Sep 12, 2025 | |
| 24086060 | Refund not received | Closed | Normal |  Dexter Schneider | — |  Oscar O'Hara | influencershade-match | 2h | ●Responded | 5/5 | — | — | Sep 9, 2025 | Sep 12, 2025 | |
| 94377900 | Price match request | Closed | Normal |  D'angelo Rohan | — |  Kip Schroeder IV | influencerviprefund | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 12, 2025 | |
| 33965452 | Missing items in shipment | Closed | Normal |  Camden Block | — | Steve O'Conner | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 12, 2025 |
| 44298192 | Birthday gift not received | Closed | Normal |  Herman Walsh | — |  Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 12, 2025 | |
| 59795850 | App crashes at checkout | Closed | Low |  Dr. Nona Willms | — |  Mr. Eliza Gerhold IV | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 12, 2025 |
| 15473757 | Birthday gift not received | Closed | High |  Ms. Ella Kozey Sr. | — |  Lily Raynor | Chat | — | 1h | ●Responded | 4/5 | — | — | Sep 8, 2025 | Sep 12, 2025 |
| 38987773 | Cancel subscription / Auto-replenish | Closed | Normal |  Sophia Hintz | — |  Jacklyn Dare | shade-matchsamplesapp | 1d | ●Responded | 5/5 | — | — | Sep 5, 2025 | Sep 12, 2025 | |
| 55433904 | Wholesale order question | Closed | Normal |  Harmony Walter V | — |  Mr. Skyla Trantow | Chat | — | 3d | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 02458007 | Birthday gift not received | Closed | Normal |  Miss Nellie Kessler | — |  Ignatius Cummerata | Phone | samplesvipwholesale | 1d | ●Responded | 10/11 | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 44435688 | Discount code not working | Closed | Normal |  Deondre Rosenbaum | — |  Amely Pacocha | Chat | shipping | 2d 23h | ●Responded | 4/5 | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 84449643 | Lost package follow-up | Closed | Normal |  Katrina Hessel | — |  Katrina Johns | Chat | gift-cardinfluencerapp | 22h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 12, 2025 |
| 85499281 | Refund not received | Closed | High |  Rickey Wilkinson | — |  Leonard Waters-Howell | Social | vipreturnsbopis | 22h | ⊘Not fired | — | — | — | Sep 7, 2025 | Sep 12, 2025 |
| 54922070 | BOPIS order cancelled at store | Closed | Normal |  Clinton Bogan | — |  Darryl Jacobi | Chat | bopisinfluencer | 2d 22h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 12, 2025 |
| 21481771 | BOPIS pickup not ready | Closed | Low |  Lauriane Labadie | — | Lily Raynor | Phone | vipdamaged | 21h | ●Responded | 2/5 | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 66541049 | Foundation match help | Closed | Normal |  Mr. Efren Connelly | — | Ignatius Cummerata | — | 18h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 12, 2025 | |
| 56842454 | Address change after shipping | Closed | High |  Amya Lakin | — | Leonard Waters-Howell | Social | returnsfragranceinfluencer | 2d 18h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 12, 2025 |
| 03341764 | Address change after shipping | Closed | Normal | Herman Walsh | — | Amely Pacocha | vip | 18h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 12, 2025 | |
| 84694337 | Store experience feedback | Closed | High |  Dr. Granville Shields V | — |  Dr. Mandy McLaughlin | Chat | appinfluencer | 1d 17h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 12, 2025 |
| 10418651 | Price match request | Closed | Normal |  Daniel Kovacek | — |  Chaz Renner | Chat | wholesale | 17h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 12, 2025 |
| 21331877 | Restock alert for backorder | Closed | Low |  Mr. Don Baumbach | Crown Department Stores | Faith Hilll | Chat | apployalty | 16h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 78695508 | Cancel order request | Closed | Normal |  Anibal Barton | — | Katrina Johns | Chat | loyaltyvip | 14h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 12, 2025 |
| 38443152 | Missing samples in order | Closed | Low |  Glen Wilkinson | — |  Garth Dooley | loyaltyvip | 12h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 12, 2025 | |
| 13327191 | Pro discount enrollment | Closed | High |  Audrey Rau | — | Garth Dooley | — | 11h | ●Responded | 2/5 | — | — | Sep 5, 2025 | Sep 12, 2025 | |
| 11648644 | Cancel subscription / Auto-replenish | Closed | Low |  Lorraine Kunze | — | Oscar O'Hara | Chat | shippingfragrance | 9d 10h | ●Responded | 4/11 | — | — | Aug 29, 2025 | Sep 12, 2025 |
| 35823151 | Allergic reaction concern | Closed | Normal |  Edwin Hammes | — |  Mr. Lonie Hudson | — | 10h | ●Responded | 5/5 | — | — | Sep 4, 2025 | Sep 12, 2025 | |
| 35219461 | Cancel order request | Closed | Normal |  Lonnie Kling | — | Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 11, 2025 | |
| 63074018 | App login problem | Closed | Normal |  Shanna Homenick | — |  Miss Amber Hintz Sr. | Phone | shippingappreturns | 6h | ●Responded | 4/5 | — | — | Sep 4, 2025 | Sep 11, 2025 |
| 11079100 | BOPIS pickup not ready | Closed | High |  Joan Nolan | — | Jacklyn Dare | viprefundfragrance | 6h | ⊘Not fired | — | — | — | Sep 8, 2025 | Sep 11, 2025 | |
| 76059676 | Shipping cost question | Closed | Low |  Bryan Osinski | — | Kip Schroeder IV | influencerrefundapp | 6h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 11, 2025 | |
| 36323201 | Wholesale order question | Closed | Normal |  Oma Kutch Sr. | — |  Mr. Cade Senger | vip | 6h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 11, 2025 | |
| 54639096 | Insider tier issue | Closed | High |  Lula Mraz | — | Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 11, 2025 | |
| 89469798 | Store experience feedback | Closed | Normal |  Gretchen Wehner | — | Mr. Skyla Trantow | wholesale | 4h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 11, 2025 | |
| 00279090 | Missing items in shipment | Closed | High |  Reggie Orn | — | Darryl Jacobi | — | 4h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 11, 2025 | |
| 77235728 | Influencer code not working | Closed | Normal |  Joe Denesik | — | Amely Pacocha | Chat | refund | 4h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 11, 2025 |
| 90594535 | App crashes at checkout | Closed | Normal |  Juana Cruickshank | — | Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 15655597 | Missing samples in order | Closed | Normal |  Mr. Cedric Schiller | Verde Concierge | Steve O'Conner | — | 3h | ●Responded | 4/5 | — | — | Sep 7, 2025 | Sep 11, 2025 | |
| 31275504 | Missing samples in order | Closed | Normal |  Fredrick Mills | — | Mr. Cade Senger | refundreturnsloyalty | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 10598027 | Refund not received | Closed | Low |  Tamara Corkery | — | Katrina Johns | bopis | 2h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 60907516 | Cancel order request | Closed | Low |  Theodore Jones | Aurora Hotels Group | Miss Amber Hintz Sr. | gift-cardreturnsfragrance | 1d 2h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 11, 2025 | |
| 15789588 | Return after 30-day window | Closed | Normal |  Cristobal McKenzie | — | Garth Dooley | fragranceappdamaged | 2h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 11, 2025 | |
| 47293666 | Cancel subscription / Auto-replenish | Closed | Low |  Randall Kirlin | — |  Eula McKenzie | bopisreturnsinfluencer | 2h | ●Responded | 9/11 | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 39292066 | Gift card balance question | Closed | Normal |  Milo Koepp | — | Leonard Waters-Howell | damaged | 1d 1h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 11, 2025 | |
| 72901666 | Restock alert for backorder | Closed | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent | Dr. Mandy McLaughlin | Chat | app | 1h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 11, 2025 |
| 86264109 | Order arrived damaged | Closed | Low |  Vivien Dicki | Quartz Gifting | Darryl Jacobi | Social | samples | 1h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 11, 2025 |
| 73799028 | Return after 30-day window | Closed | Normal |  Marlen Pacocha | — | Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 96086532 | Allergic reaction concern | Closed | Normal | Mr. Cedric Schiller | Verde Concierge | Mr. Cade Senger | — | 1h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 08890691 | Question about product ingredients | Closed | Normal |  Ardith Ondricka MD | — | Mr. Lonie Hudson | refundshade-matchsamples | 1h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 11, 2025 | |
| 00023170 | Birthday gift not received | Closed | Low |  Darrell Turner | — | Leonard Waters-Howell | bopisshade-match | 2d | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 |