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Showing 12,101 - 12,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10107989 | Missing samples in order | Closed | Normal |  Chase Wuckert | — |  Ignatius Cummerata | — | 13h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 9, 2025 | |
| 92008098 | Wrong shade sent | Closed | Normal |  Josephine Morissette | — |  Vilma Gusikowski | — | 12h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 9, 2025 | |
| 14063396 | Foundation match help | Closed | Low |  Frank Predovic | — |  Darryl Jacobi | Social | wholesaleshipping | 1d 11h | ⊘Not fired | — | — | — | Jun 6, 2025 | Jun 9, 2025 |
| 28505192 | App crashes at checkout | Closed | Normal |  Kian Mayer DDS | — |  Katrina Johns | Phone | vipreturns | 1d 9h | ●Responded | 3/5 | — | — | Jun 4, 2025 | Jun 8, 2025 |
| 59960851 | Refund not received | Closed | High |  Roxane Rohan PhD | — |  Kip Schroeder IV | app | 8h | ●Responded | 4/5 | — | — | Jun 7, 2025 | Jun 8, 2025 | |
| 82080783 | BOPIS order cancelled at store | Closed | Normal |  Lera Reichel DVM | — |  Steve O'Conner | Social | loyalty | 8d 7h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 8, 2025 |
| 98228784 | Lost package follow-up | Closed | Normal |  D'angelo Rohan | — |  Mr. Skyla Trantow | — | 1d 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 8, 2025 | |
| 21910375 | Price match request | Closed | High |  Kay Berge | — |  Garth Dooley | influencershipping | 6h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 8, 2025 | |
| 23866657 | Where is my order? | Closed | Normal |  Ezequiel Brekke | — | Mr. Skyla Trantow | loyalty | 5h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 8, 2025 | |
| 60934108 | Allergic reaction concern | Closed | Normal |  Jeannie Heathcote | — |  Kaela Friesen | bopisrefundshipping | 5h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 8, 2025 | |
| 55135851 | BOPIS order cancelled at store | Closed | Low | Roxane Rohan PhD | — |  Miss Amber Hintz Sr. | Social | refund | 5h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 8, 2025 |
| 94600883 | Shipping cost question | Closed | Normal |  Liam McKenzie | — | Steve O'Conner | Chat | samples | 5h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 8, 2025 |
| 46038588 | Allergic reaction concern | Closed | Normal |  Gene Jones | — | Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 8, 2025 | |
| 98081931 | Insider tier issue | Closed | Normal |  Sabrina Klocko | — |  Faith Hilll | Chat | refund | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 8, 2025 |
| 30084352 | Missing items in shipment | Closed | High | Ezequiel Brekke | — | Ignatius Cummerata | samplesappshade-match | 5h | ⊘Not fired | — | — | — | Jun 6, 2025 | Jun 8, 2025 | |
| 36286395 | Address change after shipping | Closed | Normal |  Glen Wilkinson | — |  Tommy Kuvalis | — | 2d 4h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 8, 2025 | |
| 46883979 | Missing items in shipment | Closed | Normal |  Michael Raynor | — |  Leonard Waters-Howell | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 52178436 | Shipping cost question | Closed | Low |  Mr. Tommie Haley II | — | Faith Hilll | wholesalevipfragrance | 4h | ●Responded | 10/11 | — | — | Jun 5, 2025 | Jun 8, 2025 | |
| 98323635 | Klarna / Afterpay split issue | Closed | Normal |  Fleta Cassin-Rippin MD | — | Kaela Friesen | Chat | appreturnsdamaged | 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 8, 2025 |
| 36316355 | Question about product ingredients | Closed | Normal |  Lorena Cremin Jr. | — | Ignatius Cummerata | Chat | loyaltyrefund | 3h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 8, 2025 |
| 58267220 | App crashes at checkout | Closed | Normal |  Marlee Block | — | Ignatius Cummerata | — | 3h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 8, 2025 | |
| 93444813 | Gift card balance question | Closed | Normal |  Rochelle Kunze | — | Garth Dooley | Chat | shade-matchbopisrefund | 3h | ⊘Not fired | — | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 29957393 | Refund not received | Closed | Normal |  Sammy Schowalter | Beacon Hospitality | Steve O'Conner | Chat | vipreturns | 3h | ⊘Not fired | — | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 39906892 | Shipping cost question | Closed | Normal |  Kraig Barrows DDS | — |  Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 8, 2025 | |
| 19523346 | Wholesale order question | Closed | Low |  Evangeline Pollich-Conn | — |  Dr. Mandy McLaughlin | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 35836984 | Return after 30-day window | Closed | Normal |  Savanna Breitenberg | — |  Lily Raynor | returnsfragrance | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 8, 2025 | |
| 19671231 | BOPIS order cancelled at store | Closed | Normal |  Aliyah Lehner | — |  Yazmin Jast | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 8, 2025 |
| 62226189 | Wrong shade sent | Closed | High |  Reanna Weber | Aurora Hotels Group |  Mr. Cade Senger | — | 2h | ●Responded | 4/5 | — | — | Jun 4, 2025 | Jun 8, 2025 | |
| 71895774 | Order arrived damaged | Closed | Normal |  Elsie Schumm | — |  Amely Pacocha | Phone | gift-cardfragrancewholesale | 1h | ⊘Not fired | — | — | — | Jun 3, 2025 | Jun 8, 2025 |
| 52060477 | Birthday gift not received | Closed | Normal |  April Abernathy | — |  Chaz Renner | Chat | wholesaleappfragrance | 2d 1h | ●Responded | 3/5 | — | — | Jun 2, 2025 | Jun 8, 2025 |
| 61073218 | Price match request | Closed | Normal |  Fred Abbott | — |  Julie Hodkiewicz | Chat | shade-match | 7d 1h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 8, 2025 |
| 00744018 | Item authenticity concern | Closed | Low |  Janick Hodkiewicz | — |  Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 8, 2025 | |
| 15647639 | Foundation match help | Closed | High |  Robyn Price | — | Tommy Kuvalis | Phone | wholesale | 1h | ●Responded | 9/11 | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 80882036 | Refund not received | Closed | High |  Mandy Nader | — | Faith Hilll | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 8, 2025 |
| 95332671 | Missing items in shipment | Closed | Normal |  Mr. Lucious Heidenreich | — | Mr. Cade Senger | Chat | damagedloyaltybopis | 2d | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 8, 2025 |
| 42050176 | Refund not received | Closed | Normal |  Hank Crist | Atlas Hospitality | Amely Pacocha | Chat | bopisshippingvip | 1d | ●Responded | 2/5 | — | — | Jun 6, 2025 | Jun 8, 2025 |
| 26812723 | BOPIS pickup not ready | Closed | Normal |  Tommie Zemlak | — | Steve O'Conner | Chat | damaged | 22h | ●Responded | 5/5 | — | — | May 31, 2025 | Jun 8, 2025 |
| 90441363 | Wholesale order question | Closed | Normal |  Shelia Kerluke | — | Dr. Mandy McLaughlin | — | 22h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 8, 2025 | |
| 52882951 | Where is my order? | Closed | Normal |  Dashawn Hintz | — | Yazmin Jast | Phone | gift-card | 20h | ●Responded | 2/5 | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 83295216 | Pro discount enrollment | Closed | Normal |  Kirsten Becker | — | Faith Hilll | refundwholesalebopis | 20h | ⊘Not fired | — | — | — | Jun 1, 2025 | Jun 8, 2025 | |
| 37166561 | Return after 30-day window | Closed | Normal |  Pam Carter | — | Chaz Renner | Chat | vip | 1d 20h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 8, 2025 |
| 70747409 | App login problem | Closed | Normal |  Virgil Thiel | Atlas Hospitality | Mr. Cade Senger | wholesale | 1d 15h | ●Responded | 9/11 | — | — | Jun 4, 2025 | Jun 8, 2025 | |
| 77704842 | App crashes at checkout | Closed | Normal |  Mr. Armando Mertz | — | Faith Hilll | bopisshade-matchloyalty | 15h | ●Responded | 2/5 | — | — | Jun 5, 2025 | Jun 8, 2025 | |
| 71845365 | Question about product ingredients | Closed | Normal |  Luz Kertzmann | — | Mr. Cade Senger | — | 12h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 8, 2025 | |
| 67027708 | Item authenticity concern | Closed | Normal |  Nichole O'Hara | — | Julie Hodkiewicz | Chat | gift-card | 1d 10h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 8, 2025 |
| 06064707 | Order arrived damaged | Closed | Low |  Wilson Osinski | — |  Jacklyn Dare | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 8, 2025 |
| 68506388 | Item authenticity concern | Closed | Normal |  Braden Hodkiewicz | — |  Oscar O'Hara | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 7, 2025 |
| 16413356 | Address change after shipping | Closed | Normal |  Cletus McCullough | — | Chaz Renner | returns | 1d 9h | ●Responded | 1/5 | — | — | May 30, 2025 | Jun 7, 2025 | |
| 01279301 | Store experience feedback | Closed | Normal |  Tracy Fadel | — | Julie Hodkiewicz | gift-cardshippingrefund | 8h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 7, 2025 | |
| 30930037 | Address change after shipping | Closed | High |  Zoie Kuhic | — | Mr. Eliza Gerhold IV | shade-match | 6h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 7, 2025 |