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Showing 19,051 - 19,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13625730 | Insider tier issue | Solved | Normal |  Mrs. Easter Jakubowski Jr. | — |  Yazmin Jast | Social | fragrance | 2h | ⊘Not fired | — | — | — | Sep 14, 2025 | - |
| 19901697 | Allergic reaction concern | Solved | Normal |  Ellen Schuppe | — |  Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | - | |
| 05500280 | BOPIS pickup not ready | Solved | Normal |  Pasquale Hauck II | — |  Ignatius Cummerata | Chat | influencershade-match | 1h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - |
| 94737820 | Insider tier issue | Pending | Normal |  Mr. Lynn Bruen | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Jun 28, 2025 | - | |
| 81160256 | Lost package follow-up | Open | Normal |  Myriam Rau | — |  Julie Hodkiewicz | fragrancesamplesrefund | - | —Skipped | — | — | — | May 11, 2026 | - | |
| 52495489 | App login problem | Solved | Normal |  Lauriane Labadie | — |  Kaela Friesen | vipappshipping | 8h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 74808420 | App login problem | Solved | High |  Marlen Pacocha | — |  Chaz Renner | — | 3h | ●Responded | 3/5 | — | — | Dec 16, 2025 | - | |
| 09825590 | App crashes at checkout | Solved | High |  Roel Witting | — |  Mr. Skyla Trantow | bopis | 2d 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 75480236 | Allergic reaction concern | Solved | Normal |  Hollie Wunsch | — | Faith Hilll | Social | loyaltyshipping | 2d 2h | ⊘Not fired | — | — | — | Jun 25, 2025 | - |
| 66655960 | Price match request | Solved | Normal |  Ralph Treutel | Studio Eleven | Mr. Skyla Trantow | wholesale | 5h | ●Responded | 5/5 | — | — | Dec 19, 2025 | - | |
| 24836326 | Wholesale order question | Solved | Normal |  Lessie Parker | — |  Mr. Eliza Gerhold IV | Phone | wholesalegift-card | 10h | ●Responded | 5/5 | — | — | Aug 15, 2025 | - |
| 83758190 | Restock alert for backorder | Solved | Urgent |  Miss Beatrice Dach | — |  Jacklyn Dare | damaged | 21h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 35648838 | Pro discount enrollment | Open | High |  Ms. Jeannette Heaney | — | Chaz Renner | influencer | - | —Skipped | — | — | — | Jun 23, 2025 | - | |
| 11594841 | Cancel order request | Pending | High |  Giovanny Stroman | — |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Jul 8, 2025 | - |
| 27747777 | BOPIS order cancelled at store | Solved | Normal |  Larue Kuhic | — |  Tommy Kuvalis | Chat | returnsgift-cardsamples | 1h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - |
| 94979689 | Item authenticity concern | Solved | Low |  Rose Ruecker | — |  Leonard Waters-Howell | — | 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 12527238 | Price match request | Solved | High |  Mattie Hahn | — |  Amely Pacocha | bopisgift-card | 22h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 75567880 | Cancel order request | Pending | High |  Karla Conroy | — |  Vilma Gusikowski | wholesalegift-card | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 99190981 | Wrong shade sent | Solved | Normal |  Dariana Bradtke | — |  Garth Dooley | Chat | — | 18h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 45207779 | Pro discount enrollment | Solved | High | Ms. Jeannette Heaney | — |  Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 03360011 | Return after 30-day window | Solved | Low |  Eleonore Blick | — | Kaela Friesen | Phone | refundfragrance | 5h | ●Responded | 10/11 | — | — | Oct 28, 2025 | - |
| 94264334 | Pro discount enrollment | Solved | Normal |  Mattie Bahringer | — | Mr. Skyla Trantow | refundfragrance | 4h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 25969934 | Question about product ingredients | Open | Low |  Florian Herman | — |  Darryl Jacobi | Phone | vipsamplesshade-match | - | —Skipped | — | — | — | Nov 3, 2025 | - |
| 46612452 | Address change after shipping | Solved | Normal |  Mamie Ortiz | — | Vilma Gusikowski | vip | 15h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 06801320 | Foundation match help | Solved | Normal |  Dr. Mariela Champlin | — | Kaela Friesen | Chat | refundsamples | 1d 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 42792979 | Wholesale order question | Solved | Normal |  Ramon Feeney | — | Mr. Eliza Gerhold IV | Phone | shade-match | 2h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 86978706 | Cancel order request | Solved | Normal |  Jessyca Balistreri | — |  Dr. Mandy McLaughlin | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 52735577 | Lost package follow-up | Solved | Low |  Orin Beier II | — | Amely Pacocha | Chat | fragrancesamplesapp | 2d 23h | ⊘Not fired | — | — | — | Aug 28, 2025 | - |
| 72191790 | Cancel order request | Solved | Low |  Ron Jakubowski DVM | — |  Katrina Johns | Chat | wholesale | 1d 2h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - |
| 17471848 | Store experience feedback | Solved | Normal |  Kyra Hermann | — | Leonard Waters-Howell | Chat | refundbopisgift-card | 5h | ●Responded | 5/5 | — | — | May 1, 2026 | - |
| 59010629 | Question about product ingredients | Solved | High |  Makenzie Hilpert | — |  Mr. Lonie Hudson | Chat | fragrancevip | 5h | ●Responded | 3/5 | — | — | Aug 27, 2025 | - |
| 27282647 | Order arrived damaged | Solved | Normal |  Reva Schuster | — | Kaela Friesen | Chat | shade-match | 2d 16h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 24238304 | Price match request | Solved | High |  Julio Denesik MD | — |  Kip Schroeder IV | refund | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 81174098 | Question about product ingredients | Solved | High |  Mr. Jeremy Lehner | — | Mr. Eliza Gerhold IV | — | 10h | ●Responded | 4/5 | — | — | Feb 21, 2026 | - | |
| 08875639 | Item authenticity concern | Solved | Normal |  Amy Weissnat | — | Chaz Renner | Chat | gift-card | 1d 17h | ●Responded | 4/5 | — | — | Feb 17, 2026 | - |
| 01198419 | Cancel order request | Solved | Normal |  Jodi Homenick | — | Chaz Renner | — | 22h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - | |
| 50702630 | Loyalty points not posting | Solved | Low |  Odie Becker | — | Mr. Skyla Trantow | Phone | — | 19h | ⊘Not fired | — | — | — | Jul 24, 2025 | - |
| 90246330 | Klarna / Afterpay split issue | Solved | Normal |  Mr. Benjamin Ryan | — | Chaz Renner | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 53828940 | Cancel order request | Solved | Normal |  Payton Padberg | — | Jacklyn Dare | Phone | — | 8h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 97703244 | Address change after shipping | Pending | Normal |  Suzanne Rolfson Sr. | — | Amely Pacocha | Chat | fragranceloyalty | - | —Skipped | — | — | — | Mar 31, 2026 | - |
| 12262484 | Birthday gift not received | Open | Normal |  Betty Hahn | — | Julie Hodkiewicz | Chat | samples | - | —Skipped | — | — | — | Aug 30, 2025 | - |
| 61366941 | Question about product ingredients | Solved | High |  Willard Torphy PhD | — |  Mr. Cade Senger | Chat | shippinginfluencer | 4h | ⊘Not fired | — | — | — | Oct 13, 2025 | - |
| 63447586 | Missing items in shipment | Solved | Normal |  Merle Hermiston | — |  Eula McKenzie | Social | returns | 4h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 48737800 | Order arrived damaged | Solved | Normal |  Claude Bayer | — | Mr. Eliza Gerhold IV | Chat | — | 2d 9h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - |
| 42072859 | BOPIS pickup not ready | Solved | Normal |  Dr. Janelle Mills | — | Lily Raynor | returnsdamagedwholesale | 6h | ●Responded | 4/5 | — | — | Dec 15, 2025 | - | |
| 66748343 | Address change after shipping | Solved | Normal |  Emmanuelle Glover | — | Katrina Johns | Social | gift-card | 12h | ⊘Not fired | — | — | — | May 27, 2025 | - |
| 09136361 | Missing samples in order | Solved | Normal |  Ansel Russel | — | Garth Dooley | Social | gift-card | 9d 15h | ⊘Not fired | — | — | — | Jun 3, 2025 | - |
| 19106953 | Influencer code not working | Solved | High |  Terence Schiller | — |  Miss Amber Hintz Sr. | influencerfragranceapp | 22h | ●Responded | 9/11 | — | — | Jan 19, 2026 | - | |
| 30442494 | Klarna / Afterpay split issue | Solved | Low |  Cristobal McKenzie | — | Oscar O'Hara | Chat | — | 4h | ●Responded | 10/11 | — | — | Feb 10, 2026 | - |
| 22342962 | Price match request | Solved | Normal |  Ana Okuneva-Sanford | — | Dr. Mandy McLaughlin | Chat | returns | 1d | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |