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Showing 7,051 - 7,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49074102 | Return after 30-day window | Closed | Normal |  Sydni Tremblay | — |  Tommy Kuvalis | vip | 1h | ●Responded | 10/11 | — | — | Nov 1, 2025 | Nov 4, 2025 | |
| 18889201 | Discount code not working | Closed | Normal |  Chanelle Kuhlman | — |  Mr. Skyla Trantow | shippingvip | 1h | ●Responded | 4/5 | — | — | Oct 30, 2025 | Nov 4, 2025 | |
| 90455492 | Address change after shipping | Closed | Low |  Wanda Huels Jr. | — |  Darryl Jacobi | refund | 1d | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 4, 2025 | |
| 46815087 | Foundation match help | Closed | Normal |  Matthew Mann | — |  Jacklyn Dare | — | 22h | ●Responded | 5/5 | — | — | Oct 28, 2025 | Nov 4, 2025 | |
| 99316087 | Where is my order? | Closed | Normal |  Frankie Emard-Reinger | — |  Mr. Lonie Hudson | — | 22h | ●Responded | 10/11 | — | — | Oct 30, 2025 | Nov 4, 2025 | |
| 70180494 | Order arrived damaged | Closed | Normal |  Mr. Stephan Lind IV | — |  Eula McKenzie | Phone | samples | 1d 20h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 4, 2025 |
| 41958303 | Pro discount enrollment | Closed | Urgent |  Tim Reynolds | — |  Chaz Renner | Phone | — | 18h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 4, 2025 |
| 33504787 | Wholesale order question | Closed | Normal |  Sibyl Kiehn V | — |  Mr. Eliza Gerhold IV | Social | — | 17h | ⊘Not fired | — | — | — | Oct 30, 2025 | Nov 4, 2025 |
| 95722290 | Order arrived damaged | Closed | High |  Estefania Donnelly | — |  Faith Hilll | Chat | loyalty | 4d 15h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 4, 2025 |
| 39790135 | Allergic reaction concern | Closed | Urgent |  Bette Schaden | — | Mr. Lonie Hudson | Chat | refund | 2d 15h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 4, 2025 |
| 70854395 | Missing samples in order | Closed | Low |  Aubree Stroman PhD | — |  Katrina Johns | Social | — | 2d 13h | ⊘Not fired | — | — | — | Oct 27, 2025 | Nov 4, 2025 |
| 65132614 | Gift card balance question | Closed | Low |  Arnold Kuvalis | — |  Steve O'Conner | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 3, 2025 | |
| 58982414 | Insider tier issue | Closed | Normal |  Alessia Fahey | — |  Yazmin Jast | Chat | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 3, 2025 |
| 33475961 | Discount code not working | Closed | Normal |  Kathryn Grimes-McLaughlin | — | Steve O'Conner | Chat | vipshipping | 7h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 13589942 | Missing samples in order | Closed | Normal |  Bryan Osinski | — | Chaz Renner | Social | damagedfragranceloyalty | 6h | ⊘Not fired | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 48576128 | BOPIS order cancelled at store | Closed | Low |  Leann Mante II | — | Mr. Skyla Trantow | — | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 | |
| 29152199 | Birthday gift not received | Closed | Normal |  Mr. Lucious Heidenreich | — |  Ignatius Cummerata | loyalty | 6h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 73395541 | Restock alert for backorder | Closed | Normal |  Dr. Doreen Rogahn | — |  Kaela Friesen | Chat | fragrancereturnsapp | 6h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 3, 2025 |
| 06173463 | Item authenticity concern | Closed | Normal |  Antoinette Schumm | — |  Kip Schroeder IV | — | 6h | ⊘Not fired | — | — | — | Oct 29, 2025 | Nov 3, 2025 | |
| 51827208 | Gift card balance question | Closed | Low |  Cassidy Medhurst | Pacific Beauty Distributors | Mr. Eliza Gerhold IV | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 | |
| 15643930 | Cancel order request | Closed | Low |  Roel Witting | — | Darryl Jacobi | Phone | — | 5h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 3, 2025 |
| 08949649 | App crashes at checkout | Closed | Normal |  Ron Sawayn | Highland Apothecary Co |  Mr. Cade Senger | Chat | returns | 5h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 03624795 | Question about product ingredients | Closed | Urgent |  Claud Schaefer | — | Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 | |
| 10324636 | Missing items in shipment | Closed | Normal |  Stephan Gorczany | — |  Amely Pacocha | — | 4h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 60323586 | Price match request | Closed | High |  Wilfred Fay | — | Faith Hilll | Chat | shippingreturns | 4h | ●Responded | 5/5 | — | — | Oct 30, 2025 | Nov 3, 2025 |
| 02884954 | Influencer code not working | Closed | Normal |  Ronald Connelly | — | Kip Schroeder IV | shade-matchdamagedwholesale | 4h | ⊘Not fired | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 78538118 | Address change after shipping | Closed | Normal |  Claire Hyatt | — |  Vilma Gusikowski | Social | loyalty | 4h | ⊘Not fired | — | — | — | Oct 27, 2025 | Nov 3, 2025 |
| 00905679 | Missing samples in order | Closed | Normal |  Mr. Sam Adams | — | Vilma Gusikowski | Chat | returnsvip | 4h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 50960387 | BOPIS pickup not ready | Closed | Normal |  Duncan Funk | — |  Lily Raynor | fragrance | 3h | ●Responded | 10/11 | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 66817644 | Restock alert for backorder | Closed | Normal |  Gerard Ledner DVM | — | Mr. Skyla Trantow | — | 3h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 3, 2025 | |
| 81169693 | Loyalty points not posting | Closed | Normal |  Lessie Rodriguez | — |  Leonard Waters-Howell | Chat | shipping | 3h | ●Responded | 10/11 | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 12778972 | Store experience feedback | Closed | Normal |  Melanie Schmidt II | — |  Garth Dooley | gift-cardsamples | 3h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 | |
| 08465414 | Loyalty points not posting | Closed | Low |  Lacy Jerde | — | Kaela Friesen | Chat | shipping | 2h | ●Responded | 4/5 | — | — | Nov 1, 2025 | Nov 3, 2025 |
| 05991665 | Gift card balance question | Closed | Normal |  Brad Littel | — | Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 39339114 | Item authenticity concern | Closed | Low |  Heidi Schimmel | — |  Oscar O'Hara | Phone | app | 2h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 3, 2025 |
| 45356850 | Foundation match help | Closed | Normal |  Curtis Bednar | — | Faith Hilll | influencer | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 | |
| 39415173 | Birthday gift not received | Closed | Normal |  Mr. Tommie Haley II | — | Amely Pacocha | Chat | bopisreturns | 1d 2h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 3, 2025 |
| 16176745 | BOPIS order cancelled at store | Closed | High |  Elsie Bernier | — | Vilma Gusikowski | Chat | — | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 |
| 47671160 | Where is my order? | Closed | Normal |  Willard Nicolas | — | Vilma Gusikowski | Chat | influencerwholesale | 2h | ⊘Not fired | — | — | — | Oct 27, 2025 | Nov 3, 2025 |
| 44505393 | Return after 30-day window | Closed | Normal |  Francesca Stracke | — | Kaela Friesen | shade-matchvipgift-card | 1h | ●Responded | 3/5 | — | — | Oct 27, 2025 | Nov 3, 2025 | |
| 93266721 | Order arrived damaged | Closed | Normal |  Mike Reichel V | — | Mr. Lonie Hudson | Chat | wholesale | 1h | ⊘Not fired | — | — | — | Oct 30, 2025 | Nov 3, 2025 |
| 96002865 | Loyalty points not posting | Closed | Low |  Joel Runolfsdottir | — | Chaz Renner | fragranceapp | 1d 23h | ●Responded | 4/5 | — | — | Oct 31, 2025 | Nov 3, 2025 | |
| 30352996 | Wholesale order question | Closed | High |  George Nader | Pinecrest Wellness | Steve O'Conner | loyaltydamagedreturns | 23h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 46524639 | Insider tier issue | Closed | Normal |  Trever Durgan | — | Garth Dooley | bopisshade-match | 1d 21h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 3, 2025 | |
| 08234659 | Where is my order? | Closed | Normal |  Retha Boyer Jr. | — | Oscar O'Hara | wholesale | 2d 21h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Nov 3, 2025 | |
| 35949250 | Klarna / Afterpay split issue | Closed | Normal |  Janick Hodkiewicz | — | Mr. Cade Senger | Chat | shade-matchdamaged | 20h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 |
| 78935687 | Price match request | Closed | Normal |  Anthony Streich | — | Jacklyn Dare | Chat | samples | 19h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 96876338 | Foundation match help | Closed | Normal |  Davonte Kris | — | Amely Pacocha | Chat | loyaltyfragrancesamples | 19h | ●Responded | 9/11 | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 08951016 | Allergic reaction concern | Closed | Normal |  Katelyn Dickens Jr. | — | Garth Dooley | appshipping | 18h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 | |
| 04040207 | Item authenticity concern | Closed | Urgent |  Garry Muller DVM | — | Oscar O'Hara | bopis | 18h | ⊘Not fired | — | — | — | Oct 30, 2025 | Nov 3, 2025 |