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Showing 751 - 800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 91131123 | Discount code not working | Closed | Normal |  Tonya Littel | — |  Vilma Gusikowski | app | 14h | ○Sent, no reply | — | — | — | May 5, 2026 | May 7, 2026 | |
| 96950593 | Return after 30-day window | Closed | High |  Marcellus Oberbrunner | — |  Kaela Friesen | gift-cardvip | 14h | ●Responded | 5/5 | — | — | May 4, 2026 | May 7, 2026 | |
| 77812797 | Refund not received | Closed | Normal |  Hudson Tromp | — |  Ignatius Cummerata | Chat | bopis | 14h | ○Sent, no reply | — | — | — | May 5, 2026 | May 7, 2026 |
| 50722395 | Cancel subscription / Auto-replenish | Closed | Normal |  Jacqueline Ferry | — |  Faith Hilll | bopisreturns | 10h | ●Responded | 5/5 | — | — | May 5, 2026 | May 7, 2026 | |
| 21658781 | App login problem | Closed | Normal |  Nichole O'Hara | — |  Eula McKenzie | samplesapp | 9h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 | |
| 77620010 | Discount code not working | Closed | Normal |  Daphnee Moen | — |  Mr. Skyla Trantow | damaged | 1d 7h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 | |
| 51829372 | Cancel subscription / Auto-replenish | Closed | High |  Deanna Cole DDS | — |  Leonard Waters-Howell | Chat | — | 7h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 |
| 04815825 | Insider tier issue | Closed | Low |  Lorraine Kunze | — |  Mr. Lonie Hudson | Chat | wholesale | 7d 7h | ●Responded | 1/11 | — | — | Apr 28, 2026 | May 6, 2026 |
| 68394229 | Where is my order? | Closed | Low |  Omer Balistreri V | — | Mr. Lonie Hudson | loyalty | 6h | ●Responded | 4/5 | — | — | May 4, 2026 | May 6, 2026 | |
| 97942315 | App login problem | Closed | High |  Zackary Cruickshank | — | Kaela Friesen | Phone | refundloyalty | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 6, 2026 |
| 44731738 | Birthday gift not received | Closed | Normal |  Todd Gorczany | — | Faith Hilll | shippingbopisvip | 5h | ○Sent, no reply | — | — | — | May 4, 2026 | May 6, 2026 | |
| 36575437 | Pro discount enrollment | Closed | Normal |  Jerry Cruickshank | — | Ignatius Cummerata | Social | — | 5h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 6, 2026 |
| 19768066 | Return after 30-day window | Closed | High |  Ebony Bosco | — |  Katrina Johns | samplesshade-matchfragrance | 5h | ●Responded | 5/5 | — | — | May 1, 2026 | May 6, 2026 | |
| 96465811 | Cancel subscription / Auto-replenish | Closed | Normal |  Bob Langworth | — |  Garth Dooley | Chat | shippingwholesale | 4h | ●Responded | 5/5 | — | — | May 5, 2026 | May 6, 2026 |
| 03398774 | Missing items in shipment | Closed | Normal |  Shakira Kiehn | — |  Dr. Mandy McLaughlin | Chat | — | 4h | ●Responded | 5/5 | — | — | Apr 30, 2026 | May 6, 2026 |
| 81423490 | Klarna / Afterpay split issue | Closed | Normal |  Lonnie Kling | — |  Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | May 2, 2026 | May 6, 2026 | |
| 06278544 | Return after 30-day window | Closed | Normal |  Kane Bernier | — |  Mr. Cade Senger | Chat | shipping | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 |
| 16437998 | Allergic reaction concern | Closed | Low |  Charlene Towne | — |  Jacklyn Dare | wholesalebopisdamaged | 3h | ●Responded | 4/5 | — | — | May 2, 2026 | May 6, 2026 | |
| 68755387 | Gift card balance question | Closed | High |  Doris Dickinson | — |  Chaz Renner | gift-cardshade-matchsamples | 3h | ○Sent, no reply | — | — | — | May 3, 2026 | May 6, 2026 | |
| 36510225 | App login problem | Closed | Normal |  Miss Beatrice Dach | — |  Miss Amber Hintz Sr. | — | 3h | ●Responded | 3/5 | — | — | May 5, 2026 | May 6, 2026 | |
| 25487895 | Foundation match help | Closed | Normal |  Marvin Collier | — | Mr. Cade Senger | Chat | samplesvip | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | May 6, 2026 |
| 90933767 | Missing items in shipment | Closed | Normal |  Deondre Rosenbaum | — | Mr. Lonie Hudson | Social | loyaltyreturns | 2h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 6, 2026 |
| 77163147 | Item authenticity concern | Closed | Low |  Arne Fay | — | Miss Amber Hintz Sr. | samples | 1d 1h | ●Responded | 3/5 | — | — | May 4, 2026 | May 6, 2026 | |
| 71142997 | Question about product ingredients | Closed | Normal |  Marcelo Zemlak | — | Dr. Mandy McLaughlin | refundsamples | 1d 1h | ●Responded | 3/5 | — | — | May 1, 2026 | May 6, 2026 | |
| 21595979 | Pro discount enrollment | Closed | Normal |  Santos Auer | — | Eula McKenzie | returns | 1h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 6, 2026 | |
| 05633042 | Where is my order? | Closed | Normal |  Mrs. Monica Daugherty | — | Miss Amber Hintz Sr. | — | 1h | ●Responded | 10/11 | — | — | Apr 29, 2026 | May 6, 2026 | |
| 47399487 | Address change after shipping | Closed | Normal |  Sara Boehm | — | Mr. Lonie Hudson | — | 1d | ○Sent, no reply | — | — | — | May 4, 2026 | May 6, 2026 | |
| 41428812 | Wrong shade sent | Closed | High |  Ezequiel Brekke | — |  Tommy Kuvalis | samples | 1d 23h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 6, 2026 | |
| 02914568 | Gift card balance question | Closed | Normal |  Ms. Caleigh Maggio | — | Katrina Johns | Chat | shipping | 23h | ●Responded | 10/11 | — | — | Apr 29, 2026 | May 6, 2026 |
| 26514766 | Where is my order? | Closed | Normal |  Opal Considine | — |  Julie Hodkiewicz | Chat | — | 22h | ⊘Not fired | — | — | — | Apr 28, 2026 | May 6, 2026 |
| 79415368 | Item authenticity concern | Closed | Normal |  Dominick Schuster | — | Faith Hilll | Chat | samplesreturns | 22h | ●Responded | 5/5 | — | — | Apr 30, 2026 | May 6, 2026 |
| 59266831 | Missing samples in order | Closed | Normal |  Georgia Bartoletti | — | Chaz Renner | refund | 7d 20h | ○Sent, no reply | — | — | — | Apr 24, 2026 | May 6, 2026 | |
| 49157138 | Foundation match help | Closed | Normal |  Jenna Grant | — | Julie Hodkiewicz | Social | damagedbopisshipping | 1d 19h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 6, 2026 |
| 06062619 | Item authenticity concern | Closed | Normal |  Weston Bogisich | — | Leonard Waters-Howell | loyaltyrefundwholesale | 13h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 6, 2026 | |
| 44688440 | Missing samples in order | Closed | Normal |  Caleb Cronin | — | Chaz Renner | Chat | returnsgift-cardshade-match | 1d 10h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 6, 2026 |
| 86841103 | Order arrived damaged | Closed | High |  Miss Chance Watsica | — | Tommy Kuvalis | Chat | shade-matchrefundgift-card | 1d 10h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 6, 2026 |
| 23279629 | Cancel order request | Closed | Normal |  Devonte Tromp | — | Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |
| 04000598 | Restock alert for backorder | Closed | Normal |  Anahi Romaguera | — | Kaela Friesen | Chat | bopisgift-card | 7h | ●Responded | 5/5 | — | — | May 4, 2026 | May 5, 2026 |
| 38362662 | BOPIS pickup not ready | Closed | Normal |  Miss Jayden Ferry II | — |  Yazmin Jast | wholesaleappdamaged | 6h | ○Sent, no reply | — | — | — | May 3, 2026 | May 5, 2026 | |
| 65564771 | Klarna / Afterpay split issue | Closed | Normal |  Sammy Schowalter | Beacon Hospitality | Miss Amber Hintz Sr. | Phone | wholesale | 6h | ●Responded | 4/5 | — | — | May 4, 2026 | May 5, 2026 |
| 55503218 | Item authenticity concern | Closed | Normal |  Miss Evalyn O'Connell DVM | — | Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |
| 92394207 | BOPIS pickup not ready | Closed | Normal | Jenna Grant | — | Ignatius Cummerata | returnsdamaged | 6h | ⊘Not fired | — | — | — | May 1, 2026 | May 5, 2026 | |
| 35211302 | BOPIS pickup not ready | Closed | High |  Aliyah Rutherford DDS | — | Vilma Gusikowski | Chat | vipbopissamples | 6h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 5, 2026 |
| 48829720 | Item authenticity concern | Closed | High |  Ayana Adams | — |  Amely Pacocha | damagedvip | 6h | ●Responded | 5/5 | — | — | Apr 28, 2026 | May 5, 2026 | |
| 41513285 | Wrong shade sent | Closed | Normal |  Fleta Cassin-Rippin MD | — |  Lily Raynor | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 5, 2026 |
| 79066864 | Allergic reaction concern | Closed | Normal |  Alexandria Bailey | — |  Steve O'Conner | Phone | wholesalefragrancebopis | 5h | ⊘Not fired | — | — | — | May 4, 2026 | May 5, 2026 |
| 62770848 | Shipping cost question | Closed | High |  Ms. Jeannette Heaney | — | Kaela Friesen | gift-card | 5h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 5, 2026 | |
| 27750975 | Gift card balance question | Closed | Normal |  Merritt Gibson | — | Chaz Renner | shade-matchwholesalevip | 5h | ○Sent, no reply | — | — | — | May 4, 2026 | May 5, 2026 | |
| 42970697 | Refund not received | Closed | Normal |  Hester Larkin | — | Yazmin Jast | Chat | damagedfragrance | 4h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 |
| 28713898 | Price match request | Closed | High |  Francesca Stracke | — | Ignatius Cummerata | bopisshade-match | 4h | ⊘Not fired | — | — | — | May 1, 2026 | May 5, 2026 |