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Showing 11,151 - 11,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60994092 | Lost package follow-up | Closed | Urgent |  Tristian Murphy | — |  Miss Amber Hintz Sr. | refunddamagedsamples | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 49287858 | Return after 30-day window | Closed | High |  Skyla Hansen | Highland Apothecary Co |  Ignatius Cummerata | Social | appsamplesloyalty | 6h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 6, 2025 |
| 68854166 | Loyalty points not posting | Closed | Low |  Nathan Schuster | — |  Garth Dooley | refundshade-match | 5h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 6, 2025 | |
| 81987550 | Question about product ingredients | Closed | Normal |  Lennie Johns | — |  Leonard Waters-Howell | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 6, 2025 |
| 41257265 | Allergic reaction concern | Closed | Normal |  Braulio Schumm | — |  Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 |
| 43016275 | Return after 30-day window | Closed | Low |  Otis Corwin | — |  Mr. Lonie Hudson | — | 3h | ●Responded | 5/5 | — | — | Jul 2, 2025 | Jul 6, 2025 | |
| 16067875 | Missing items in shipment | Closed | Normal |  Bryant Champlin | — |  Vilma Gusikowski | Social | fragranceshade-match | 3h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 6, 2025 |
| 97332420 | BOPIS order cancelled at store | Closed | Normal |  Wendell Dickens | — |  Eula McKenzie | bopis | 3h | ●Responded | 2/5 | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 15522942 | Gift card balance question | Closed | Normal |  Isom Kshlerin | — |  Amely Pacocha | — | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 88548475 | Allergic reaction concern | Closed | Normal |  Ms. Deshaun McCullough MD | — |  Mr. Eliza Gerhold IV | Chat | bopisapp | 2h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 6, 2025 |
| 76346192 | Refund not received | Closed | Normal |  Marquise Harvey | — | Eula McKenzie | damagedshade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 17995911 | Missing samples in order | Closed | Normal |  Tavares Senger | — |  Julie Hodkiewicz | fragrancevip | 23h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 6, 2025 | |
| 36090320 | Discount code not working | Closed | Normal |  Demetrius Koelpin | — | Mr. Eliza Gerhold IV | vip | 23h | ●Responded | 2/5 | — | — | Jul 3, 2025 | Jul 6, 2025 | |
| 61080768 | App crashes at checkout | Closed | High |  Faye Nolan-Smith | — |  Chaz Renner | samplesvip | 22h | ●Responded | 10/11 | — | — | Jun 29, 2025 | Jul 6, 2025 | |
| 94313885 | App crashes at checkout | Closed | Urgent |  Florian Herman | — |  Dr. Mandy McLaughlin | damagedsamples | 5d 22h | ●Responded | 3/5 | — | — | Jun 24, 2025 | Jul 6, 2025 | |
| 76368904 | Lost package follow-up | Closed | Normal |  Johann West | — | Julie Hodkiewicz | Chat | appvipreturns | 3d 21h | ●Responded | 3/5 | — | — | Jul 1, 2025 | Jul 6, 2025 |
| 95088421 | BOPIS pickup not ready | Closed | Normal |  Clark Gulgowski-Altenwerth | — |  Yazmin Jast | bopisrefund | 21h | ●Responded | 9/11 | — | — | Jul 1, 2025 | Jul 6, 2025 | |
| 79299078 | Pro discount enrollment | Closed | Normal |  Rufus Steuber | — |  Tommy Kuvalis | Chat | — | 1d 17h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 6, 2025 |
| 76014022 | Wrong shade sent | Closed | Normal |  Reina Runte | — | Amely Pacocha | Chat | samplesappgift-card | 16h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 |
| 30545984 | Gift card balance question | Closed | Normal |  Carl Murphy | — | Julie Hodkiewicz | refundsamplesapp | 1d 15h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 6, 2025 | |
| 46499655 | Klarna / Afterpay split issue | Closed | Low |  Glen Breitenberg | — |  Jacklyn Dare | damaged | 1d 15h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 6, 2025 | |
| 32390296 | Loyalty points not posting | Closed | Normal |  Tessie Pouros | — | Dr. Mandy McLaughlin | influencershade-match | 14h | ●Responded | 10/11 | — | — | Jun 30, 2025 | Jul 6, 2025 | |
| 43607478 | Klarna / Afterpay split issue | Closed | High |  Dr. Liam Waelchi | — |  Mr. Skyla Trantow | shade-match | 12h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 58977899 | Order arrived damaged | Closed | Normal |  Frederique Bergstrom-Block MD | — | Julie Hodkiewicz | Chat | gift-cardinfluencer | 1d 12h | ●Responded | 7/11 | — | — | Jun 27, 2025 | Jul 6, 2025 |
| 13424785 | Loyalty points not posting | Closed | Normal |  Byron O'Keefe | — | Chaz Renner | refundloyalty | 11h | ●Responded | 2/5 | — | — | Jul 1, 2025 | Jul 6, 2025 | |
| 83177800 | Cancel subscription / Auto-replenish | Closed | High |  Lorena Cremin Jr. | — | Eula McKenzie | fragrance | 10h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 29199566 | Wholesale order question | Closed | High |  Harry Lynch DDS | — |  Lily Raynor | Social | shipping | 2d 10h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 6, 2025 |
| 35478667 | Discount code not working | Closed | Normal |  Ms. Ella Kozey Sr. | — |  Faith Hilll | shipping | 1d 9h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 5, 2025 | |
| 69640205 | Birthday gift not received | Closed | Normal |  Ben Heidenreich | — | Mr. Lonie Hudson | Social | appbopis | 2d 8h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 5, 2025 |
| 00107414 | Store experience feedback | Closed | Normal |  Dr. Ervin Crooks | — |  Steve O'Conner | — | 8h | ●Responded | 10/11 | — | — | Jul 4, 2025 | Jul 5, 2025 | |
| 85810389 | Gift card balance question | Closed | Normal |  Omer Balistreri V | — |  Darryl Jacobi | influencer | 2d 8h | ●Responded | 9/11 | — | — | Jun 26, 2025 | Jul 5, 2025 | |
| 87643436 | Missing samples in order | Closed | Low |  Miss Gonzalo Mills-Armstrong | — | Leonard Waters-Howell | samplesinfluencerrefund | 2d 7h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 5, 2025 | |
| 94788682 | Missing items in shipment | Closed | Urgent |  Yolanda Klocko | — | Steve O'Conner | Chat | loyaltyfragrancebopis | 7h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 5, 2025 |
| 75511454 | Klarna / Afterpay split issue | Closed | Low |  Joel Runolfsdottir | — | Eula McKenzie | Social | refundshipping | 6h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 5, 2025 |
| 82804717 | Allergic reaction concern | Closed | Normal |  Jazlyn Bosco | — | Tommy Kuvalis | shipping | 6h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 5, 2025 | |
| 72914636 | Address change after shipping | Closed | High |  Janiya Krajcik | — | Mr. Skyla Trantow | — | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 5, 2025 | |
| 21730814 | Influencer code not working | Closed | Normal |  Cecilia Hilll | Quartz Gifting |  Oscar O'Hara | loyaltyshippingapp | 6h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 5, 2025 | |
| 29122222 | Loyalty points not posting | Closed | Normal |  Clara Brekke | — |  Katrina Johns | Phone | loyalty | 1d 5h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 5, 2025 |
| 91150231 | Foundation match help | Closed | Normal |  Willard Ritchie | Marquee Events | Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 5, 2025 | |
| 63297174 | App crashes at checkout | Closed | Normal |  Cristal Rippin | — | Oscar O'Hara | shade-match | 4h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 5, 2025 | |
| 10683984 | Insider tier issue | Closed | High |  Layla Rau | — | Vilma Gusikowski | — | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 5, 2025 | |
| 73789802 | Birthday gift not received | Closed | High |  Miss Dino Hodkiewicz | — | Tommy Kuvalis | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 5, 2025 |
| 61995579 | BOPIS order cancelled at store | Closed | Normal |  Alan Weissnat | — | Amely Pacocha | Social | shipping | 3h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 5, 2025 |
| 31800039 | BOPIS order cancelled at store | Closed | Low |  Lorraine Kunze | — | Mr. Lonie Hudson | refund | 3h | ●Responded | 5/5 | — | — | Jun 30, 2025 | Jul 5, 2025 | |
| 46127207 | Address change after shipping | Closed | Normal |  Katrina Hessel | — | Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 5, 2025 | |
| 11497882 | Question about product ingredients | Closed | Urgent |  Derek Lynch | — | Mr. Skyla Trantow | Chat | bopisfragrancesamples | 2h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 5, 2025 |
| 22023006 | Missing items in shipment | Closed | Normal |  Gayle Howe | Studio Eleven |  Kip Schroeder IV | — | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 5, 2025 | |
| 62229856 | Address change after shipping | Closed | Normal |  Ezequiel Brekke | — | Oscar O'Hara | bopisdamaged | 1h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 5, 2025 | |
| 25886677 | Gift card balance question | Closed | Normal |  Rolando Haag | — | Amely Pacocha | Phone | bopiswholesale | 1h | ●Responded | 3/5 | — | — | Jul 4, 2025 | Jul 5, 2025 |
| 50647924 | Missing samples in order | Closed | Normal |  Dr. Nona Willms | — | Oscar O'Hara | — | 1h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 5, 2025 |