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85555638Refund not receivedSolvedNormalClyde Berge—Amely PacochaEmail
shade-match
2d 6h○Sent, no reply———Jun 15, 2025-
92555930Gift card balance questionSolvedLowTressie Cassin-Muller—Mr. Cade SengerChat—1d 9h○Sent, no reply———Nov 30, 2025-
17845009Missing items in shipmentSolvedNormalMr. Efren Connelly—Yazmin JastChat
fragrance
1d 4h○Sent, no reply———Jun 18, 2025-
50648686Influencer code not workingSolvedNormalColten Skiles—Yazmin JastEmail
damagedsamples
17h○Sent, no reply———Oct 6, 2025-
64146669Question about product ingredientsSolvedLowKelli Klocko—Dr. Mandy McLaughlinEmail
shade-match
21h○Sent, no reply———May 2, 2026-
64808834Influencer code not workingSolvedNormalNannie Fay DDS—Mr. Cade SengerChat
wholesaleapp
1h●Responded5/5——Dec 2, 2025-
03234743BOPIS pickup not readySolvedNormalRodolfo Weber—Yazmin JastEmail
returnsloyalty
2h●Responded4/5——Mar 30, 2026-
35351526Cancel order requestSolvedNormalMarques Turner—Mr. Cade SengerEmail
wholesale
2h○Sent, no reply———Nov 6, 2025-
97840335Store experience feedbackSolvedNormalReese Senger—Kaela FriesenChat—2h○Sent, no reply———Feb 11, 2026-
34394697Allergic reaction concernOpenNormalArne Fay—Leonard Waters-HowellEmail—-—Skipped———Feb 24, 2026-
17706644Store experience feedbackOpenUrgentTristian Murphy—Mr. Lonie HudsonChat
returnsloyaltyinfluencer
-—Skipped———Apr 17, 2026-
88853233Refund not receivedSolvedNormalFrederique Bergstrom-Block MD—Mr. Cade SengerEmail
vip
5h⊘Not fired———Jun 3, 2025-
92972890Wrong shade sentSolvedNormalMr. Ian Schuppe-Stamm—Mr. Cade SengerEmail
influencer
5h○Sent, no reply———Jul 25, 2025-
23715989Return after 30-day windowSolvedNormalDesiree Nikolaus—Faith HilllEmail
samplesvip
3h●Responded7/11——Jul 6, 2025-
60803419Restock alert for backorderOpenLowNannie Schinner—Mr. Skyla TrantowEmail—-—Skipped———Oct 31, 2025-
77323695Shipping cost questionSolvedNormalKane Bernier—Mr. Cade SengerEmail—2h○Sent, no reply———Feb 19, 2026-
22050324Pro discount enrollmentSolvedNormalTyrel Stamm—Garth DooleyEmail
samples
1h○Sent, no reply———Dec 16, 2025-
33822879Shipping cost questionSolvedHighUlises Larkin—Garth DooleySocial
loyaltygift-card
3h⊘Not fired———Aug 14, 2025-
60674285Discount code not workingSolvedLowMs. Zoey Feeney—Katrina JohnsEmail
gift-cardvipbopis
4h○Sent, no reply———Oct 30, 2025-
14530848Wrong shade sentPendingNormalCarlos Beer—Mr. Eliza Gerhold IVChat
damaged
-—Skipped———Feb 7, 2026-
99485846App login problemSolvedNormalLynette Ritchie—Amely PacochaChat
shippingsamples
1d 23h○Sent, no reply———Dec 5, 2025-
96188351Gift card balance questionSolvedNormalCullen Herzog—Kip Schroeder IVChat
bopisshade-match
13h○Sent, no reply———May 26, 2025-
64789466Store experience feedbackSolvedHighMs. Alexandra Toy—Miss Amber Hintz Sr.Email
damagedinfluencerwholesale
5h●Responded4/5——Jun 5, 2025-
93614040Price match requestSolvedHighJermaine Johns—Katrina JohnsEmail
wholesale
6h○Sent, no reply———Jan 29, 2026-
99220812Birthday gift not receivedSolvedHighEllen Schuppe—Jacklyn DareEmail
samples
6h●Responded5/5——Oct 20, 2025-
69241960Store experience feedbackSolvedLowMs. Ida Kuhn—Chaz RennerEmail
damagedvip
5h○Sent, no reply———Oct 19, 2025-
39572113Address change after shippingOpenLowFrederick Kling—Steve O'ConnerEmail—-—Skipped———Jun 22, 2025-
14591738BOPIS order cancelled at storeSolvedLowDelfina Howell DVM—Faith HilllEmail—1h○Sent, no reply———Sep 29, 2025-
93781215Missing samples in orderSolvedNormalWendy Rolfson—Miss Amber Hintz Sr.Email
samples
20h●Responded3/5——Aug 14, 2025-
62716118Restock alert for backorderSolvedHighIrma Fahey—Amely PacochaEmail
returnsvipbopis
19h○Sent, no reply———Sep 12, 2025-
94692988Lost package follow-upPendingHighFrancesca Stracke—Eula McKenzieEmail—-—Skipped———Sep 5, 2025-
09437898Loyalty points not postingSolvedNormalKenneth O'Reilly—Leonard Waters-HowellChat—3h○Sent, no reply———Sep 24, 2025-
15435854BOPIS order cancelled at storePendingNormalNia Reynolds—Yazmin JastChat
app
-—Skipped———Nov 8, 2025-
93272916Lost package follow-upSolvedHighBlaze Greenfelder—Miss Amber Hintz Sr.Email—6h○Sent, no reply———Jan 30, 2026-
10299820Gift card balance questionSolvedNormalRoger Bogan—Steve O'ConnerChat
shippinginfluencerwholesale
3h●Responded5/5——Dec 25, 2025-
69259683BOPIS pickup not readySolvedLowMallory Little—Chaz RennerPhone
samplesfragrance
13h○Sent, no reply———Oct 28, 2025-
72735552Wholesale order questionPendingUrgentMelody Runolfsdottir—Ignatius CummerataChat—-—Skipped———Sep 26, 2025-
48952030Shipping cost questionSolvedNormalMarguerite Howe—Mr. Eliza Gerhold IVEmail—1h●Responded5/5——Jul 11, 2025-
28746091Store experience feedbackPendingNormalRhonda Heaney-Hermann—Yazmin JastEmail
vipinfluencer
-—Skipped———Sep 17, 2025-
15464145Price match requestSolvedNormalOttilie Stroman—Lily RaynorChat—13h○Sent, no reply———Dec 5, 2025-
32692731Question about product ingredientsSolvedNormalMr. Taylor Rogahn—Darryl JacobiEmail
vipwholesale
6h●Responded10/11——Jul 31, 2025-
20830008Influencer code not workingSolvedHighDr. Janelle Mills—Mr. Lonie HudsonEmail
bopissamples
15h○Sent, no reply———Jul 18, 2025-
08571258Pro discount enrollmentSolvedLowRossie Gutkowski—Oscar O'HaraEmail
bopis
5h○Sent, no reply———Jan 5, 2026-
22145295Cancel order requestSolvedHighMs. Jeannette Heaney—Kip Schroeder IVChat—1d●Responded5/5——Aug 2, 2025-
61853463Klarna / Afterpay split issueSolvedLowChyna Langworth—Kip Schroeder IVChat
influencerwholesale
4h●Responded9/11——Sep 19, 2025-
20523167Gift card balance questionSolvedNormalMelinda Sporer—Yazmin JastEmail
returns
9h○Sent, no reply———Mar 16, 2026-
39072136Missing samples in orderSolvedNormalCathy O'Keefe—Dr. Mandy McLaughlinChat
loyaltygift-cardreturns
2d 9h⊘Not fired———Mar 4, 2026-
90686819Gift card balance questionSolvedNormalMs. Lula Aufderhar—Mr. Eliza Gerhold IVEmail
gift-card
9h○Sent, no reply———Mar 28, 2026-
47034124App login problemSolvedNormalDesiree Nikolaus—Mr. Eliza Gerhold IVEmail
wholesaledamaged
18h●Responded5/5——Dec 22, 2025-
23872254Allergic reaction concernSolvedUrgentPam Hauck—Mr. Eliza Gerhold IVEmail
wholesaleshippinggift-card
11h⊘Not fired———Aug 11, 2025-
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