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Showing 16,101 - 16,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80543660 | App crashes at checkout | Solved | Normal |  Lynn Towne | — |  Jacklyn Dare | Chat | — | 6d 3h | ●Responded | 3/5 | — | — | Jul 16, 2025 | - |
| 85549536 | Wrong shade sent | Solved | Normal |  Odie Becker | — |  Yazmin Jast | Social | appvip | 19h | ⊘Not fired | — | — | — | Dec 22, 2025 | - |
| 60067620 | Influencer code not working | Solved | Normal |  Zella Moen | — |  Dr. Mandy McLaughlin | Chat | shade-matchsamples | 3h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - |
| 45744621 | Price match request | Solved | Normal |  Deja Bahringer | — |  Mr. Eliza Gerhold IV | fragranceloyalty | 15h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 11554482 | Refund not received | Solved | Normal |  Michael Raynor | — |  Kip Schroeder IV | appbopis | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | - | |
| 09652687 | Address change after shipping | Pending | Normal |  Shelley Kerluke | — | Jacklyn Dare | Chat | fragrancereturns | - | —Skipped | — | — | — | Jun 2, 2025 | - |
| 36862131 | Missing items in shipment | Solved | Normal |  Skyla Hansen | Highland Apothecary Co |  Lily Raynor | Chat | — | 2d 14h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - |
| 82220547 | Where is my order? | Solved | Normal |  Dr. Violet Gibson | — |  Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 49226654 | Missing items in shipment | Solved | Low |  Miss Jeannette Jenkins | — |  Ignatius Cummerata | appbopisshipping | 5h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 80502410 | Order arrived damaged | Solved | Low |  Mack Osinski | — |  Chaz Renner | fragrance | 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 68278979 | Item authenticity concern | Solved | Normal |  Mr. Luke Lakin | — | Chaz Renner | Chat | vipfragrance | 21h | ○Sent, no reply | — | — | — | May 28, 2025 | - |
| 62756999 | Cancel order request | Solved | Normal |  Justen Tremblay | — | Katrina Johns | wholesaleshade-match | 20h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 06020265 | Missing items in shipment | Open | Normal |  Darien Stiedemann | — |  Amely Pacocha | gift-cardsamplesfragrance | - | —Skipped | — | — | — | May 27, 2025 | - | |
| 09194142 | Discount code not working | Solved | High |  Ms. August Greenfelder | — | Chaz Renner | samplesgift-cardwholesale | 2h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 92260530 | Klarna / Afterpay split issue | Pending | Low |  Melanie Schmidt II | — | Amely Pacocha | damagedshade-match | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 88666530 | Store experience feedback | Solved | Low |  Cathy O'Keefe | — |  Oscar O'Hara | loyalty | 4h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 29644895 | Wrong shade sent | Solved | High |  Aric Ratke | — |  Miss Amber Hintz Sr. | fragranceshade-matchgift-card | 2d | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |
| 87855652 | Loyalty points not posting | Solved | Normal |  Leona Kassulke | — | Amely Pacocha | shade-matchfragrancesamples | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 80913895 | Question about product ingredients | Solved | Normal |  Jack Purdy | — | Miss Amber Hintz Sr. | shade-match | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 59874327 | Missing items in shipment | Pending | High |  Laurie Pagac | — | Lily Raynor | Chat | gift-cardwholesaleapp | - | —Skipped | — | — | — | May 5, 2026 | - |
| 65189311 | App crashes at checkout | Solved | Normal |  Ethan Steuber | — | Kip Schroeder IV | Chat | — | 8h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 81452504 | Missing samples in order | Solved | Normal |  Jacqueline Ferry | — |  Eula McKenzie | returnsfragrancerefund | 17h | ●Responded | 5/5 | — | — | Jun 29, 2025 | - | |
| 29864812 | Wholesale order question | Solved | Low |  Ardella Dicki | — | Eula McKenzie | Phone | — | 15h | ●Responded | 1/5 | — | — | Aug 21, 2025 | - |
| 20861063 | Order arrived damaged | Solved | Normal |  Eugene Reichert II | — | Lily Raynor | shipping | 2d 8h | ●Responded | 4/5 | — | — | May 5, 2026 | - | |
| 31575149 | Loyalty points not posting | Solved | Low |  Jeannette Bosco-Grimes | — |  Steve O'Conner | Chat | fragrancerefundinfluencer | 1d | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 24669846 | Missing items in shipment | Solved | High |  Maude Bogan | — |  Mr. Cade Senger | shippingwholesaledamaged | 1d 22h | ●Responded | 3/5 | — | — | Sep 17, 2025 | - | |
| 84671943 | Discount code not working | Solved | High |  Molly Leffler | — | Katrina Johns | appvipbopis | 1d 7h | ●Responded | 2/5 | — | — | Dec 5, 2025 | - | |
| 82530842 | Missing items in shipment | Solved | High |  Elijah Paucek | Pacific Beauty Distributors | Dr. Mandy McLaughlin | — | 7h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 84505786 | Gift card balance question | Solved | Normal |  Leanne Leannon | — | Miss Amber Hintz Sr. | damaged | 12h | ●Responded | 4/5 | — | — | May 31, 2025 | - | |
| 21866209 | Store experience feedback | Solved | Normal |  Darrell Turner | — | Dr. Mandy McLaughlin | loyaltydamagedsamples | 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 47037949 | Gift card balance question | Solved | Normal |  Jenna Boyer-Ankunding | — | Dr. Mandy McLaughlin | Chat | damagedshade-match | 9d 14h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 32961032 | Question about product ingredients | Solved | Normal |  Deven Waters | Verde Concierge |  Vilma Gusikowski | Chat | shippingwholesale | 4h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 40156947 | Insider tier issue | Open | Low |  Sibyl Kiehn V | — |  Mr. Skyla Trantow | loyaltywholesaledamaged | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 17274397 | App login problem | Solved | High |  Ms. Josefina Collins | — | Steve O'Conner | shippingsamples | 18h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 66997695 | App crashes at checkout | Solved | Normal |  Ernie West | — | Kip Schroeder IV | Chat | influencervip | 5h | ⊘Not fired | — | — | — | Aug 1, 2025 | - |
| 61281992 | Allergic reaction concern | Solved | Normal |  Ebony Bosco | — | Mr. Eliza Gerhold IV | Chat | refund | 1h | ●Responded | 5/5 | — | — | Apr 14, 2026 | - |
| 95388939 | Wrong shade sent | Solved | Normal |  Nora Schumm | — |  Kaela Friesen | refundvip | 4h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - | |
| 32600342 | Influencer code not working | Solved | High |  Faith Douglas | — | Kaela Friesen | shade-matchvip | 2h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |
| 05171037 | App login problem | Solved | Urgent |  Marshall O'Connell | — | Eula McKenzie | shipping | 1h | ●Responded | 4/5 | — | — | May 27, 2025 | - | |
| 63695277 | Allergic reaction concern | Solved | High |  Mr. Willard Moen | — | Lily Raynor | Chat | app | 15h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 29396895 | Gift card balance question | Solved | Normal |  Joshua Douglas | — | Mr. Eliza Gerhold IV | loyaltygift-card | 1h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 11188508 | Missing items in shipment | Pending | Normal |  Icie Cummerata | — | Eula McKenzie | Chat | fragrancegift-card | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 16757158 | Question about product ingredients | Pending | Low |  Marlee Block | — | Jacklyn Dare | Chat | vipshade-match | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 95920854 | Price match request | Solved | Low |  Dee Rempel | — | Yazmin Jast | Social | refundreturns | 3h | ⊘Not fired | — | — | — | Dec 26, 2025 | - |
| 41928799 | Cancel order request | Solved | Normal |  Marlin Gerhold | — | Eula McKenzie | Chat | — | 2d 2h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - |
| 84070254 | Cancel order request | Solved | Low |  Eugene Koepp | — | Jacklyn Dare | sampleswholesale | 2d 7h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 55988259 | Item authenticity concern | Solved | Urgent |  Byron O'Keefe | — |  Darryl Jacobi | Chat | refundfragrance | 9d 12h | ⊘Not fired | — | — | — | Feb 11, 2026 | - |
| 18703639 | Missing items in shipment | Solved | Normal |  Miss Nettie Muller | — | Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 58425746 | Allergic reaction concern | Solved | Normal |  Abraham Veum | — | Lily Raynor | returnsdamagedrefund | 2d 3h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |
| 71331449 | Gift card balance question | Open | Low |  Josue Huel | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Apr 10, 2026 | - |