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Showing 18,651 - 18,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51337189 | Address change after shipping | Solved | High |  Mr. Cedric Schiller | Verde Concierge |  Mr. Skyla Trantow | vipsamplesapp | 3h | ●Responded | 2/5 | — | — | Apr 14, 2026 | - | |
| 96636467 | Cancel subscription / Auto-replenish | Pending | Low |  Cathy Osinski | — |  Dr. Mandy McLaughlin | samplesshipping | - | —Skipped | — | — | — | Mar 13, 2026 | - | |
| 34030960 | Wholesale order question | Solved | Normal |  Terence Schiller | — |  Mr. Cade Senger | — | 23h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | |
| 18616936 | Discount code not working | Solved | Normal |  Oliver Dibbert | — |  Kip Schroeder IV | gift-cardrefundloyalty | 1d 15h | ●Responded | 1/5 | — | — | Nov 6, 2025 | - | |
| 09375845 | Insider tier issue | Open | Normal |  Skyla Hansen | Highland Apothecary Co |  Darryl Jacobi | — | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 60451233 | Wholesale order question | Solved | Normal |  Alfred Hahn-Terry | — | Kip Schroeder IV | Chat | refundbopis | 5h | ●Responded | 5/5 | — | — | Jun 9, 2025 | - |
| 42097725 | Discount code not working | Solved | Normal |  Mr. Lynn Bruen | — |  Jacklyn Dare | — | 1d 17h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |
| 06405787 | Where is my order? | Solved | Normal |  Lynn Towne | — |  Kaela Friesen | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 55944755 | Loyalty points not posting | Solved | Normal |  Miss Jacquelyn Grant-Ritchie | — | Mr. Cade Senger | Chat | influencervip | 1d 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - |
| 35489793 | Pro discount enrollment | Solved | Normal |  Rhea Klein | — | Dr. Mandy McLaughlin | vip | 1h | ●Responded | 7/11 | — | — | May 2, 2026 | - | |
| 65846736 | Wrong shade sent | Solved | Normal |  Laurie Bins | — | Kaela Friesen | Social | loyaltyshade-matchreturns | 15h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 95962405 | Wrong shade sent | Solved | Normal |  Lela Conn | — | Kip Schroeder IV | damagedsamples | 6h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 73068646 | Gift card balance question | Solved | Normal |  Mohamed O'Keefe | — |  Lily Raynor | loyaltyvipshipping | 4h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 94391084 | Discount code not working | Solved | Normal |  Dee Rempel | — |  Vilma Gusikowski | Chat | appwholesaleinfluencer | 1d 22h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 59147633 | BOPIS order cancelled at store | Solved | Normal |  Leo Becker-Dach | — | Mr. Skyla Trantow | Chat | samplesreturns | 22h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 71765927 | Pro discount enrollment | Solved | Normal |  Delbert Morar DVM | — |  Yazmin Jast | Chat | — | 7h | ⊘Not fired | — | — | — | Feb 16, 2026 | - |
| 92236993 | Cancel subscription / Auto-replenish | Solved | Normal |  Randolph Littel | — |  Mr. Lonie Hudson | Phone | influencer | 20h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 87593004 | Allergic reaction concern | Solved | High |  Erika Yundt PhD | — |  Amely Pacocha | Chat | refundwholesaleloyalty | 19h | ●Responded | 10/11 | — | — | Mar 31, 2026 | - |
| 62536486 | BOPIS pickup not ready | Solved | Normal |  Forrest Mraz | — |  Mr. Eliza Gerhold IV | Chat | — | 7d 17h | ⊘Not fired | — | — | — | Apr 27, 2026 | - |
| 39950799 | App login problem | Solved | Low |  Brad Littel | — |  Miss Amber Hintz Sr. | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - |
| 18966593 | Where is my order? | Open | Normal |  Lester Morar | — |  Julie Hodkiewicz | gift-cardreturnsapp | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 45738551 | Loyalty points not posting | Solved | Normal |  Nikolas Terry | — |  Ignatius Cummerata | — | 5d 1h | ⊘Not fired | — | — | — | Apr 8, 2026 | - | |
| 09013328 | Price match request | Solved | Normal |  Rick Sawayn | — | Yazmin Jast | Chat | — | 2d 7h | ⊘Not fired | — | — | — | Jan 20, 2026 | - |
| 02441749 | Influencer code not working | Solved | Normal |  Braden Hodkiewicz | — | Kaela Friesen | gift-cardshade-matchdamaged | 2d 13h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 70042625 | Cancel subscription / Auto-replenish | Solved | Normal |  Cristobal McKenzie | — | Mr. Cade Senger | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 09289187 | Where is my order? | Solved | Normal |  Julius Predovic | — | Jacklyn Dare | shade-matchinfluencer | 2d 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 01443103 | Cancel order request | Solved | Low |  Toby Weimann | — |  Eula McKenzie | damaged | 1h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - | |
| 99369528 | Cancel subscription / Auto-replenish | Solved | Normal |  Max Halvorson | — | Jacklyn Dare | wholesalebopis | 15h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 53865716 | Address change after shipping | Solved | Normal |  Tristian Murphy | — | Vilma Gusikowski | vip | 2d 11h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 54808949 | App crashes at checkout | Solved | Normal |  Ova Purdy | — |  Chaz Renner | influencershippingreturns | 10h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 58613248 | Question about product ingredients | Pending | High |  Mr. Danny Stiedemann | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Oct 2, 2025 | - | |
| 83823881 | Refund not received | Open | Low |  Miss Roslyn Ziemann | — | Miss Amber Hintz Sr. | viployaltybopis | - | —Skipped | — | — | — | Dec 1, 2025 | - | |
| 55776889 | Missing samples in order | Solved | Normal |  Everardo Larson | — | Miss Amber Hintz Sr. | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 69835568 | Klarna / Afterpay split issue | Solved | Low |  Deanna Cole DDS | — | Ignatius Cummerata | — | 19h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |
| 22204328 | Discount code not working | Open | Normal |  Pasquale Hauck II | — | Ignatius Cummerata | wholesaleloyaltyreturns | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 96617616 | App crashes at checkout | Solved | Normal |  Bobbie Bergnaum | — | Kaela Friesen | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 82131170 | App crashes at checkout | Pending | High |  Maude Bogan | — | Mr. Eliza Gerhold IV | shippingwholesalebopis | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 94948962 | Address change after shipping | Solved | Normal |  Nick Murray | — | Eula McKenzie | Chat | influencerloyalty | 2d 3h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 41133055 | Lost package follow-up | Solved | High |  Emilia Luettgen | — |  Garth Dooley | loyaltybopis | 12h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 34658740 | Question about product ingredients | Solved | High |  Lavonne Schimmel | — | Jacklyn Dare | shippingshade-matchapp | 20h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 13184208 | Wrong shade sent | Solved | Normal |  Vernice Macejkovic | — |  Oscar O'Hara | influencer | 1d 20h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 74123856 | Address change after shipping | Solved | Normal |  Melanie Schmidt II | — |  Leonard Waters-Howell | Chat | refundapp | 5h | ●Responded | 3/5 | — | — | Apr 29, 2026 | - |
| 32845696 | Wholesale order question | Pending | Normal | Lester Morar | — | Julie Hodkiewicz | wholesalereturns | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 58473915 | BOPIS pickup not ready | Solved | High |  Brando Reilly | — | Lily Raynor | — | 2d 15h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 96462596 | Where is my order? | Solved | Normal |  Kamren Schneider Sr. | — |  Katrina Johns | fragrancewholesale | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 26693038 | Gift card balance question | Open | Normal |  Mr. Brendan Tillman | — | Yazmin Jast | returnsshippingsamples | - | —Skipped | — | — | — | Oct 21, 2025 | - | |
| 32875567 | Loyalty points not posting | Solved | High |  Ms. Alexandra Toy | — | Kip Schroeder IV | vip | 2d 20h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 43850377 | Wholesale order question | Solved | Normal |  Gia Hodkiewicz | — | Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 24735265 | Question about product ingredients | Solved | Normal |  Clint Greenfelder | — | Julie Hodkiewicz | bopis | 2h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 32471540 | Pro discount enrollment | Open | Normal |  Chad Little | — | Jacklyn Dare | Chat | returnsvip | - | —Skipped | — | — | — | Apr 30, 2026 | - |