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Showing 5,601 - 5,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19381132 | Item authenticity concern | Closed | Normal |  Brandt Legros | — |  Tommy Kuvalis | Social | refundsamples | 17h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 17, 2025 |
| 46009327 | Insider tier issue | Closed | Normal |  Ernesto Keeling | — |  Chaz Renner | — | 16h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 17, 2025 | |
| 91197495 | Store experience feedback | Closed | Normal |  Miss Evalyn O'Connell DVM | — |  Garth Dooley | loyaltyshipping | 16h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 17, 2025 | |
| 72075946 | Shipping cost question | Closed | Normal |  Davonte Weimann | — |  Mr. Skyla Trantow | Phone | fragrance | 3d 12h | ●Responded | 7/11 | — | — | Dec 7, 2025 | Dec 17, 2025 |
| 61085559 | Address change after shipping | Closed | High |  Stephen Kozey | — |  Jacklyn Dare | — | 9h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 16, 2025 | |
| 01601945 | Return after 30-day window | Closed | Normal |  Fredrick Franey | — |  Amely Pacocha | Chat | app | 8h | ●Responded | 5/5 | — | — | Dec 9, 2025 | Dec 16, 2025 |
| 58827662 | BOPIS order cancelled at store | Closed | Low |  Ms. Ramona Treutel | — | Mr. Skyla Trantow | Phone | returns | 8h | ●Responded | 2/5 | — | — | Dec 12, 2025 | Dec 16, 2025 |
| 06033058 | Gift card balance question | Closed | High |  Alexandria Bailey | — |  Julie Hodkiewicz | wholesale | 1d 8h | ●Responded | 7/11 | — | — | Dec 13, 2025 | Dec 16, 2025 | |
| 51762657 | Cancel order request | Closed | High |  Michele Turcotte | — |  Oscar O'Hara | bopisrefundinfluencer | 5h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 16, 2025 | |
| 77517106 | Item authenticity concern | Closed | Low |  Mrs. Geneva Orn | — |  Mr. Eliza Gerhold IV | returnsrefund | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 16, 2025 | |
| 93153342 | Insider tier issue | Closed | Normal |  Tanner Kautzer | — |  Steve O'Conner | conversation-mockup | 5h | ●Responded | 4/5 | 75 | Dec 9, 2025 | Dec 16, 2025 | ||
| 70914516 | Missing items in shipment | Closed | Low |  Dr. Reece Gusikowski | — |  Mr. Cade Senger | shade-match | 4h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 16, 2025 | |
| 14703075 | Missing samples in order | Closed | High |  Melinda Sporer | — | Jacklyn Dare | Chat | damagedbopis | 3h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 16, 2025 |
| 80750837 | Refund not received | Closed | High |  Mrs. Penny Muller-Howell | — | Steve O'Conner | Social | — | 3h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 16, 2025 |
| 88111265 | Allergic reaction concern | Closed | Normal |  Mr. Kent Feeney | — | Chaz Renner | Social | — | 3h | ⊘Not fired | — | — | — | Dec 14, 2025 | Dec 16, 2025 |
| 95593220 | Klarna / Afterpay split issue | Closed | Normal |  Kerry Beier | — | Oscar O'Hara | Phone | appreturns | 3h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 16, 2025 |
| 88079844 | Order arrived damaged | Closed | Normal |  Mrs. Sylvia Kshlerin Sr. | — | Mr. Cade Senger | fragranceshippingsamples | 1d 2h | ●Responded | 1/5 | — | — | Dec 12, 2025 | Dec 16, 2025 | |
| 92798154 | Foundation match help | Closed | Normal |  Elijah Paucek | Pacific Beauty Distributors |  Kip Schroeder IV | Chat | damagedgift-card | 2h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 16, 2025 |
| 51266704 | Address change after shipping | Closed | Low |  Mr. Taylor Rogahn | — |  Mr. Lonie Hudson | returnsfragrancedamaged | 2h | ●Responded | 10/11 | — | — | Dec 10, 2025 | Dec 16, 2025 | |
| 57525043 | Shipping cost question | Closed | Low |  Yolanda Barton | — | Tommy Kuvalis | bopis | 2h | ●Responded | 10/11 | — | — | Dec 11, 2025 | Dec 16, 2025 | |
| 32077880 | Wholesale order question | Closed | Normal | Stephen Kozey | — |  Leonard Waters-Howell | Phone | shade-matchdamaged | 1h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 16, 2025 |
| 23571333 | Influencer code not working | Closed | High |  Icie Cummerata | — | Tommy Kuvalis | refundloyaltyapp | 1h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 16, 2025 | |
| 80085102 | App login problem | Closed | Normal |  Tessie Pouros | — |  Miss Amber Hintz Sr. | — | 1d | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 16, 2025 | |
| 73376426 | Birthday gift not received | Closed | Normal |  Earnest Purdy | — | Tommy Kuvalis | Chat | influencerloyaltyfragrance | 1d | ●Responded | 5/5 | — | — | Dec 10, 2025 | Dec 16, 2025 |
| 18544957 | Wrong shade sent | Closed | Normal |  Mrs. Monica Daugherty | — | Leonard Waters-Howell | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 16, 2025 |
| 51068416 | Influencer code not working | Closed | Normal |  Rachel Reinger | — | Chaz Renner | — | 21h | ●Responded | 10/11 | — | — | Dec 11, 2025 | Dec 16, 2025 | |
| 22667198 | Cancel subscription / Auto-replenish | Closed | Low |  Willard Torphy PhD | — |  Ignatius Cummerata | fragrancereturnsvip | 16h | ●Responded | 4/5 | — | — | Dec 8, 2025 | Dec 16, 2025 | |
| 30966686 | Question about product ingredients | Closed | Normal |  Adam Erdman | — | Chaz Renner | bopis | 15h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 16, 2025 | |
| 79909789 | App crashes at checkout | Closed | High |  Daniel Schaden | — | Leonard Waters-Howell | damagedshippingsamples | 15h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 16, 2025 | |
| 52401559 | Restock alert for backorder | Closed | Urgent |  Marlee Block | — |  Eula McKenzie | shade-matchfragrancebopis | 14h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 16, 2025 | |
| 44951591 | App crashes at checkout | Closed | Normal |  Lori Ruecker | — |  Lily Raynor | Chat | — | 12h | ●Responded | 4/5 | — | — | Dec 8, 2025 | Dec 16, 2025 |
| 72325764 | Return after 30-day window | Closed | Low |  Richie Konopelski | — | Lily Raynor | returnsdamagedapp | 10h | ●Responded | 1/5 | — | — | Dec 11, 2025 | Dec 16, 2025 | |
| 10840703 | Wholesale order question | Closed | Low |  Arnold Kuvalis | — | Eula McKenzie | Phone | — | 10h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 16, 2025 |
| 18603614 | Birthday gift not received | Closed | Normal |  Tasha Yundt | — | Mr. Cade Senger | Phone | refundapp | 1d 9h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 15, 2025 |
| 37914796 | Refund not received | Closed | Normal |  Sibyl Kiehn V | — | Steve O'Conner | Chat | shade-match | 9h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 15, 2025 |
| 12644623 | Restock alert for backorder | Closed | High |  Harry Lynch DDS | — | Garth Dooley | Chat | influencersamples | 1d 8h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 15, 2025 |
| 68444110 | Foundation match help | Closed | Normal |  Elnora Yundt | — | Julie Hodkiewicz | Chat | refundfragrance | 8h | ●Responded | 9/11 | — | — | Dec 12, 2025 | Dec 15, 2025 |
| 78830567 | App crashes at checkout | Closed | High |  Clair Buckridge | — | Eula McKenzie | Chat | damaged | 5h | ●Responded | 3/5 | — | — | Dec 8, 2025 | Dec 15, 2025 |
| 10049667 | Refund not received | Closed | Urgent |  Eugene Reichert II | — | Garth Dooley | appbopiswholesale | 5h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 15, 2025 | |
| 16625306 | Wrong shade sent | Closed | Low |  Kristian Shanahan | — | Mr. Cade Senger | — | 2d 5h | ●Responded | 1/5 | — | — | Dec 6, 2025 | Dec 15, 2025 | |
| 70969983 | Lost package follow-up | Closed | Normal |  Anita Kerluke | — |  Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 15, 2025 | |
| 36443180 | Return after 30-day window | Closed | Normal |  Margie Quigley-Boehm | — | Garth Dooley | Chat | damagedbopis | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 15, 2025 |
| 57350528 | Foundation match help | Closed | Low |  Gertrude Larson | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 15, 2025 | |
| 48886706 | Shipping cost question | Closed | Normal |  Nathaniel Franecki | — | Eula McKenzie | returnssamplesapp | 4h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 15, 2025 | |
| 79281610 | Lost package follow-up | Closed | High |  Lessie Parker | — | Kip Schroeder IV | refund | 2d 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 15, 2025 | |
| 60103393 | Return after 30-day window | Closed | Low |  Robyn Price | — | Amely Pacocha | influencershade-match | 4h | ⊘Not fired | — | — | — | Dec 8, 2025 | Dec 15, 2025 | |
| 53729763 | Insider tier issue | Closed | Normal |  Mildred Gutkowski | — | Ignatius Cummerata | refundshade-matchapp | 4h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 15, 2025 | |
| 62956092 | Cancel subscription / Auto-replenish | Closed | Normal |  Hollie Wunsch | — | Mr. Lonie Hudson | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 15, 2025 |
| 20120731 | Restock alert for backorder | Closed | Normal |  Tommie Zemlak | — | Mr. Eliza Gerhold IV | influencer | 3h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 15, 2025 | |
| 98690994 | Cancel order request | Closed | Low |  Lacy Jerde | — | Julie Hodkiewicz | Chat | shippingrefundbopis | 3h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 15, 2025 |