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Showing 351 - 400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43921203 | Wrong shade sent | Closed | Normal |  Anita Littel | — |  Amely Pacocha | bopisshippingfragrance | 3h | ⊘Not fired | — | — | — | May 12, 2026 | May 18, 2026 | |
| 71694464 | Restock alert for backorder | Closed | Normal |  Dominic Ankunding | — |  Vilma Gusikowski | returnsshipping | 1d | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 | |
| 43102092 | Missing samples in order | Closed | Low |  Savanna Breitenberg | — |  Mr. Eliza Gerhold IV | shipping | 22h | ⊘Not fired | — | — | — | May 16, 2026 | May 18, 2026 | |
| 14572705 | Address change after shipping | Closed | Normal |  Olive Volkman | — |  Dr. Mandy McLaughlin | Chat | — | 19h | ○Sent, no reply | — | — | — | May 15, 2026 | May 18, 2026 |
| 49793215 | App crashes at checkout | Closed | Urgent |  Anthony Schaefer | — |  Jacklyn Dare | Chat | influencer | 19h | ○Sent, no reply | — | — | — | May 13, 2026 | May 18, 2026 |
| 12057520 | Gift card balance question | Closed | Urgent |  Nikko Cummerata | — |  Oscar O'Hara | — | 17h | ●Responded | 5/5 | — | — | May 10, 2026 | May 18, 2026 | |
| 00662060 | Shipping cost question | Closed | Low |  Ana Senger | — |  Eula McKenzie | viprefundsamples | 2d 13h | ○Sent, no reply | — | — | — | May 11, 2026 | May 18, 2026 | |
| 19955198 | Where is my order? | Closed | Normal |  Kelly Reinger | — |  Mr. Cade Senger | loyaltywholesaleapp | 11h | ○Sent, no reply | — | — | — | May 16, 2026 | May 18, 2026 | |
| 63265193 | Missing samples in order | Closed | High |  Ms. Alexandra Toy | — |  Darryl Jacobi | shade-match | 10h | ○Sent, no reply | — | — | — | May 15, 2026 | May 18, 2026 | |
| 11873044 | Allergic reaction concern | Closed | Normal |  Moshe Bode MD | — |  Garth Dooley | Chat | gift-cardshade-match | 1d 10h | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 |
| 73077638 | Wrong shade sent | Closed | Normal |  Ms. Linda Funk | — | Darryl Jacobi | shippingrefund | 10h | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 | |
| 40069070 | Shipping cost question | Closed | Low |  Lori Ruecker | — | Oscar O'Hara | Social | loyaltyshipping | 1d 8h | ⊘Not fired | — | — | — | May 14, 2026 | May 17, 2026 |
| 30618552 | Wrong shade sent | Closed | Low |  Ova Ratke | — | Garth Dooley | Chat | bopisfragranceshipping | 6h | ○Sent, no reply | — | — | — | May 11, 2026 | May 17, 2026 |
| 84107598 | Discount code not working | Closed | Normal |  Clair Buckridge | — | Vilma Gusikowski | damagedshade-match | 6h | ●Responded | 5/5 | — | — | May 15, 2026 | May 17, 2026 | |
| 85105997 | BOPIS pickup not ready | Closed | Normal |  Abe Smitham | — | Jacklyn Dare | — | 5h | ⊘Not fired | — | — | — | May 13, 2026 | May 17, 2026 | |
| 51905673 | App login problem | Closed | Normal |  Sammie Beer MD | — |  Mr. Skyla Trantow | — | 5h | ○Sent, no reply | — | — | — | May 13, 2026 | May 17, 2026 | |
| 35070209 | Price match request | Closed | Low |  Mr. Clay Hilpert | — | Mr. Eliza Gerhold IV | refundshippingsamples | 5h | ○Sent, no reply | — | — | — | May 13, 2026 | May 17, 2026 | |
| 24958062 | Where is my order? | Closed | High |  Karla Conroy | — | Garth Dooley | Chat | — | 4h | ●Responded | 7/11 | — | — | May 14, 2026 | May 17, 2026 |
| 47043631 | Wrong shade sent | Closed | Low |  Fredrick Franey | — |  Tommy Kuvalis | returnsbopis | 3h | ○Sent, no reply | — | — | — | May 11, 2026 | May 17, 2026 | |
| 31195504 | BOPIS order cancelled at store | Closed | High |  Aric Johnston | — |  Julie Hodkiewicz | Phone | influencerbopisshipping | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | May 17, 2026 |
| 90058993 | Loyalty points not posting | Closed | Normal |  Mary Renner | — | Tommy Kuvalis | appgift-cardwholesale | 3h | ●Responded | 9/11 | — | — | May 11, 2026 | May 17, 2026 | |
| 89556306 | Order arrived damaged | Closed | Low |  Mr. Stephan Lind IV | — |  Yazmin Jast | returns | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | May 17, 2026 | |
| 05039334 | Wholesale order question | Closed | Normal |  Daniel Kovacek | — | Mr. Cade Senger | Chat | — | 2d 3h | ⊘Not fired | — | — | — | May 11, 2026 | May 17, 2026 |
| 18572489 | Where is my order? | Closed | Normal |  Mr. Sydnie Christiansen | — | Julie Hodkiewicz | Chat | loyaltyapp | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | May 17, 2026 |
| 88911431 | BOPIS order cancelled at store | Closed | Normal |  Molly Graham | — | Yazmin Jast | fragranceapprefund | 2d 1h | ⊘Not fired | — | — | — | May 8, 2026 | May 17, 2026 | |
| 59785438 | Birthday gift not received | Closed | Normal |  Electa Nader | — |  Leonard Waters-Howell | vipwholesale | 1h | ⊘Not fired | — | — | — | May 14, 2026 | May 17, 2026 | |
| 64952967 | Discount code not working | Closed | Low |  Derek Lynch | — | Mr. Eliza Gerhold IV | Chat | appbopisshipping | 1h | ●Responded | 5/5 | — | — | May 15, 2026 | May 17, 2026 |
| 07021487 | Restock alert for backorder | Closed | Normal |  Mr. Sheridan Trantow | — | Dr. Mandy McLaughlin | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | May 14, 2026 | May 17, 2026 |
| 14496093 | Insider tier issue | Closed | High |  Patty Pacocha | — | Darryl Jacobi | Chat | app | 1d | ⊘Not fired | — | — | — | May 15, 2026 | May 17, 2026 |
| 88930070 | Cancel order request | Closed | Normal |  Miss Dino Hodkiewicz | — |  Lily Raynor | — | 23h | ○Sent, no reply | — | — | — | May 13, 2026 | May 17, 2026 | |
| 96586700 | Shipping cost question | Closed | Low |  Giles Gusikowski | — |  Kaela Friesen | — | 23h | ●Responded | 10/11 | — | — | May 11, 2026 | May 17, 2026 | |
| 58626108 | Cancel subscription / Auto-replenish | Closed | Low |  Janice McGlynn | — | Oscar O'Hara | fragrance | 22h | ○Sent, no reply | — | — | — | May 15, 2026 | May 17, 2026 | |
| 99945024 | Discount code not working | Closed | Normal |  Lessie Rodriguez | — | Kaela Friesen | loyaltygift-cardsamples | 2d 21h | ○Sent, no reply | — | — | — | May 7, 2026 | May 17, 2026 | |
| 34240943 | BOPIS order cancelled at store | Closed | High |  Bert Terry | — | Oscar O'Hara | Chat | bopisvipapp | 18h | ○Sent, no reply | — | — | — | May 15, 2026 | May 17, 2026 |
| 02721095 | BOPIS pickup not ready | Closed | Normal |  Ardella Dicki | — |  Ignatius Cummerata | Chat | — | 18h | ○Sent, no reply | — | — | — | May 14, 2026 | May 17, 2026 |
| 58744249 | Refund not received | Closed | Low |  Ms. Caleigh Maggio | — | Mr. Skyla Trantow | vipapp | 17h | ●Responded | 5/5 | — | — | May 15, 2026 | May 17, 2026 | |
| 70908576 | Pro discount enrollment | Closed | Normal |  Rachel Kling | — | Leonard Waters-Howell | gift-cardfragrance | 1d 17h | ●Responded | 1/5 | — | — | May 13, 2026 | May 17, 2026 | |
| 77503891 | Foundation match help | Closed | Low |  Kavon Abbott | — | Tommy Kuvalis | Chat | app | 5d 17h | ○Sent, no reply | — | — | — | May 6, 2026 | May 17, 2026 |
| 18630117 | Price match request | Closed | Low |  Frederick Kling | — | Mr. Cade Senger | Chat | wholesalebopisapp | 17h | ●Responded | 4/11 | — | — | May 14, 2026 | May 17, 2026 |
| 95810287 | App crashes at checkout | Closed | Normal |  Scot West | — | Darryl Jacobi | Chat | — | 2d 16h | ○Sent, no reply | — | — | — | May 12, 2026 | May 17, 2026 |
| 89386101 | App crashes at checkout | Closed | Low |  Adam Erdman | — |  Faith Hilll | Chat | influencervip | 7d 14h | ●Responded | 1/5 | — | — | May 8, 2026 | May 17, 2026 |
| 58516547 | Gift card balance question | Closed | Normal |  Mr. Cletus Conn PhD | — | Amely Pacocha | Chat | loyaltyshade-match | 14h | ○Sent, no reply | — | — | — | May 13, 2026 | May 17, 2026 |
| 76025308 | Klarna / Afterpay split issue | Closed | Normal |  Santos Douglas | — | Vilma Gusikowski | gift-cardbopis | 2d 14h | ●Responded | 4/5 | — | — | May 11, 2026 | May 17, 2026 | |
| 28595452 | Cancel order request | Closed | Normal |  Abraham Veum | — |  Mr. Lonie Hudson | Phone | — | 13h | ●Responded | 5/5 | — | — | May 13, 2026 | May 17, 2026 |
| 90527628 | Loyalty points not posting | Closed | Normal |  Willard Torphy PhD | — | Tommy Kuvalis | — | 9d 11h | ●Responded | 1/5 | — | — | Apr 30, 2026 | May 17, 2026 | |
| 64166757 | Address change after shipping | Closed | Normal |  Herman Altenwerth | — | Yazmin Jast | — | 1d 11h | ⊘Not fired | — | — | — | May 14, 2026 | May 17, 2026 | |
| 94709469 | Refund not received | Closed | Low |  Geraldine Dooley V | — | Ignatius Cummerata | Social | gift-card | 7h | ⊘Not fired | — | — | — | May 12, 2026 | May 16, 2026 |
| 54847128 | Wrong shade sent | Closed | Normal |  Travon Kuhic V | — | Jacklyn Dare | loyaltyvipshipping | 1d 6h | ●Responded | 3/5 | — | — | May 8, 2026 | May 16, 2026 | |
| 52905031 | Foundation match help | Closed | Normal |  Clint Konopelski | — | Vilma Gusikowski | — | 6h | ●Responded | 5/5 | — | — | May 12, 2026 | May 16, 2026 | |
| 44940861 | App login problem | Closed | Normal |  Mr. Joel Hayes-Hilpert | — | Garth Dooley | Chat | — | 6h | ●Responded | 5/5 | — | — | May 12, 2026 | May 16, 2026 |